Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Voir plus
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Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Voir plus
L'entreprise a répondu
Good service. Usually friendly. Sometimes leaves streaks but think this is due to the style of washing where cloths are not used. Otherwise it’s a great service!
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Coordonnées de contact
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Royaume-Uni
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
4,0
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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It's good that sills and frames are…
It's good that sills and frames are included in the clean, but too expensive to have it done on a regular basis.
18 février 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Fantastic job cleaning my windows and…
Fantastic job cleaning my windows and silks
20 février 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Good service if a little more expensive…
Good service if a little more expensive than competition
19 février 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
House has 4 sides
Only windows on 3 sides of the house were cleaned. Windows accessed from the footpath on the south side were not cleaned. The windows that were cleaned, however, were left thoroughly clean. I will mention this to the cleaner at the next visit.
11 février 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Quick and thorough clean
Quick and thorough clean. No fuss, just a good job well done
20 janvier 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Fast and efficient clean
Fast and efficient clean, arrived a week or so later than was suggested, got to places I didn't expect them to reach though which was great.
I am new to having windows cleaned with this method and they are certainly better than they were, we will be seeing if they come up even better in the next clean.
28 janvier 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
I've literally just had the worst experience
I've literally just had the worst experience with one of the employees, 7.50am and my intercoms was ringing when I answered I had the most ill mannered man on the other end asking which one are my windows I asked who it was only again to hear which ones are your windows in an aggressive and very unprofessional tone, I ask for a second time who this was to be asked do I have my windows cleaned by UK window clean, I came to the window to be met by a male with a very aggressive personality I told him I'm refusing the service due to his unprofessional attitude only to be made to feel threatened n intimidated in my own home I can not believe how I've just been made to feel from this man I'm absolutely disgusted and will never use this company again, I'm actually sat wondering if this was a legit employee although he was in the UK window clean van, the police will be informed about this man's intimidating behaviour he's made me feel unsafe at my own property
19 février 2025
Avis spontané
Réponse de Ukwindowclean
We cannot locate an account for you, as no reference has been left on this portal. We have reached out to you via Trustpilot to request contact. If this is one of our representatives please contact us via email so we may investigate.
Great clean windows
Great clean windows, a lovely friendly fella and fabulous customer service!
93069
12 février 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
My windows always looks nice and clean…
My windows always looks nice and clean after they have been and always on time
13 février 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Windows free from grime and dirt
4 février 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
You have replied but it’s pretty clear…
You have replied but it’s pretty clear the reply you’ve written below bares no resemblance whatsoever to the replies you sent direct to me via email. The camera was working fine at 6:30am , your man arrived at 7:20 am and when he had finished cleaning the camera was dead as a dodo & still is . You claim nothing to do with you . The pictures I’ve sent to you clearly show the camera at an angle pointing to a fence & not the main gate . Why can’t you just be honest & own up ????
3 février 2025
Avis spontané
Really efficient company with nice…
Really efficient company with nice staff.
10 février 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
UKwindowclean the best.
UKwindowclean started doing our windows oncea month which is more than adequate and mote frequent was just unessessary.
Really pleased with the service and results and would recommend UKwindowclean to anyone and everyone,
Thank you.
5 février 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Worst customer service
Worst customer service. Been calling no response or when someone dose pick up bunch of sound and sailent as soon as I say 'Hello' they hang up. Some months my windows were not cleaned. Been charged twice 3 times last year. I was pushing it the cancellation bc a maybe next month but had enough. Worst part can't cancell bc no one us responding
10 février 2025
Avis spontané
Réponse de Ukwindowclean
Unfortunately we cannot find an account for you, we did try to contact via Trustpilots portal but had no reply. Please email our customer service (you will immediately get an interim response to confirm received and an indication of reply time. We do not impose a tedious 'wait line' phone system, therefore occasionally may not answer at busy times, but be assured all calls are monitored and we would never hang up, therefore please email so we can make sure of correct contact details.
Would recommend
I used this company for a while. They were always good and I was pleased with the results. They always kept me informed if they couldn't make it and the staff were really helpful.
7 février 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Quick response with great customer…
Quick response with great customer service and friendly staff.
20 janvier 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
New customer feedback
Fast and efficient windows sparkle once they have worked the magic. Would recommend Jo
3 février 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Very good service and communication
3 février 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
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