Had the pleasure of dealing with Emma and Rob. Both certainly knew their way around plumbing for underfloor heating. No request fazed them and all items arrived on time and in good condition. Will def... Voir plus
L'entreprise a répondu
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⭐⭐⭐⭐⭐ Excellent service from Underfloor Heating Supplies 1 The team was helpful, knowledgeable and professional throughout. The products are great quality, prices are competitive, and the whole p... Voir plus
L'entreprise a répondu
Simple order process, good value products. Well-organised packaging. The only letdown was the lack of communication; for example, when your order is dispatched, you should receive your tracking number... Voir plus
L'entreprise a répondu
Website is easy to navigate and use. Ordered at around 8am on Monday, received an email from UFH1 saying thanks for my order it'd be delivered the following day and it arrived the day after via a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements de chauffage
- aussi dans
- Fournisseur de chauffage
- Fournisseur de matériaux de construction
- Magasin d'articles de salle de bains
- Magasin de matériel de plomberie
- Magasin de rénovation
Écrit par l'entreprise
Underfloor Heating 1 (UFH1) is a leading provider and installer of underfloor heating systems across the UK. Established in 2007 UFH1 has quickly established itself with trade professionals and DIY customers as a leading UK design and supply company. UFH1 aims to be a one stop shop for all your underfloor heating needs, offering the following services: - Wide range of stock - In-house design team - CAD Design Department - Technical Department - Installation service
Coordonnées de contact
Unit 11e, Carcroft Enterprise Park, Carcroft,, DN6 8DD, Doncaster, South Yorkshire, Royaume-Uni
- 01302 727182
- sales@underfloorheating.co.uk
- underfloorheating1.co.uk
4,8
Excellent
101 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent service from Underfloor Heating Supplies 1 The team was helpful, knowledgeable and professional throughout. The products are great quality, prices are competitive, and the whole process was smooth from start to finish. It’s great to deal with a company that knows its products and genuinely cares about customer satisfaction. I would highly recommend UHF1 to anyone looking for reliable underfloor heating supplies.
15 octobre 2026
Réponse de Underfloor Heating 1
Many thanks for your 5 star review, we really appreciate it and hope to deal with you again in the future!
Had the pleasure of dealing with Emma…
Had the pleasure of dealing with Emma and Rob. Both certainly knew their way around plumbing for underfloor heating. No request fazed them and all items arrived on time and in good condition. Will definitely use again for any underfloor heating requirements.
22 septembre 2026
Réponse de Underfloor Heating 1
Many thanks for your excellent review, we hope to deal with you again soon!
Réponse de Underfloor Heating 1
Thank you for taking the time to leave us a 5 star review, hope to deal with you again soon!
Very good service
6 octobre 2026
Réponse de Underfloor Heating 1
Many thanks for your kind review, hope to deal with you again soon!
Great product with a price that’s…
Great product with a price that’s untouchable by others
11 août 2026
Réponse de Underfloor Heating 1
Many thanks for your 5 star review, hope to deal with you again soon!
Simple order process, value for money
Simple order process, good value products. Well-organised packaging. The only letdown was the lack of communication; for example, when your order is dispatched, you should receive your tracking number by email, text, or WhatsApp. This is mainly because our deliveries have an extra day added due to a stretch of water. So, next day usually means the day after!
5 octobre 2026
Réponse de Underfloor Heating 1
Many thanks for taking the time to leave us a review.
Apologies that you didn’t receive a tracking number and estimated delivery time directly from DPD, as you should have done. We’re not sure why this didn’t happen, but we’re sorry for any inconvenience caused.
We’re glad to hear you’re happy with the ordering process and your kit. Thank you for your feedback and for choosing us!
Excellent products designed and…
Excellent products designed and supplied on time by a fantastic team
26 août 2026
Réponse de Underfloor Heating 1
Many thanks for your 5 star review, we hope to deal with you again soon!
A great experience
From start to finish it was a great experience. I was after a kit, the options were good and the price was fantastic compared to the competition. Easy to order online and was delivered when they said it would be, what more can I say but a first class experience, I'll definitely be back.
17 août 2026
Réponse de Underfloor Heating 1
Many thanks for your excellent review, hope to deal with you again soon!
Supplied us with all the info and…
Supplied us with all the info and paperwork required and requested instantly
15 juillet 2026
Réponse de Underfloor Heating 1
Thanks for your kind review, happy to help!
Very prompt and helpful technical…
Very prompt and helpful technical advice and customer service excellent at all times.
16 juillet 2026
Réponse de Underfloor Heating 1
Many thanks for your kind review, much appreciated!
No a great experience
Product looks good, time will tell, but unfortunately used their installation service. Installation was rushed . Manifold mounted way off level, self levelling not level and not shuttered properly. Pipes left a above level, Compound left in mounds and up door frames. Two tilers have said its too rough to tile on and will have to be re-levelled. Installers didn't clear up after themselves, took 2 runs to the tip the get rid of their rubbish.
29 juin 2026
Réponse de Underfloor Heating 1
We’re very sorry to read that you were disappointed with your experience, as this is never the outcome we want for any of our customers.
As soon as you raised your concerns about the raised pipes, we immediately returned and rectified.
In relation to the floor, the product used was a filling compound rather than a levelling compound. Its purpose is to fill any air gaps, not to create a completely flush surface.
Before we left, we also cleaned the garden with a hose, and the compound bags were left neatly stacked on a pallet (we did not price removing the waste into the job)
However, we did say we would return on the Wednesday with a larger vehicle to collect the remaining boards, as our initial vehicle was too small to take everything in one trip, when we came back to deliver a replacement relay, we found that the remaining items had already been removed.
The area around the manifold was particularly challenging to work in due to the existing waste pipe and the difference in height between the garage and the house, meaning space was very limited. Despite these constraints, we worked to achieve the best possible result.
We genuinely value all customer feedback and always do our best to resolve any issues when they are brought to our attention. We're sorry that, despite our efforts, you feel we didn't meet your expectations, and we wish you all the best.
From ordering to delivery was quick…
From ordering to delivery was quick thanks underfloor heating 1👍
2 juin 2026
Réponse de Underfloor Heating 1
Many thanks for your 5 star review, hope to deal with you again soon!
Réponse de Underfloor Heating 1
Many thanks for the 5 star review, hope to deal with you again soon!
brilliant .price and service
22 avril 2026
Réponse de Underfloor Heating 1
Thanks for your excellent review, hope to deal with you again soon!
Really fast and helpful responses.
Really fast and helpful responses.
Design and price really good.
Fast delivery .
Good quality components.
26 mars 2026
Réponse de Underfloor Heating 1
Thanks so much for your kind review, hope to deal with you again soon!
One stop shop swift and efficient
I placed my order it arrived promptly with everything I needed ,what more could you ask for !!
26 mars 2026
Réponse de Underfloor Heating 1
Many thanks for your 5 star review!
Brilliant service as usual
16 mars 2026
Réponse de Underfloor Heating 1
Many thanks for your continued custom!!
Réponse de Underfloor Heating 1
Thanks for your 5 star review, hope to deal with you again soon!
Fantastic as usual.
Fantastic as usual.
They’re not just cheaper, they’re miles cheaper than anyone else
11 février 2026
Réponse de Underfloor Heating 1
Thanks Nathan, hope to deal with you again soon :-)
Happy Customer
From the initial enquiry to the supply and install of our underfloor Heating these guys have been brilliant, can not fault them, great price, great product and professional installation, thank you for all the support and advice regarding our project, highly recommended.
Darren
26 janvier 2026
Avis spontané
Réponse de Underfloor Heating 1
Thanks so much for your 5 star review, we really appreciate it, hope to deal with you again soon!
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