Understairs by Giobella Avis 

316
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish we received a top quality service from checking out the showroom, followed by the survey by Tony, topped off by Paul who completed the installation. Paul was a true professional w... Voir plus

Noté 5 sur 5 étoiles

From design to implementation it was a pleasure to work with Understairs, The initial consult help with the design to make it right for the space with also make sure this is what we wanted. The workma... Voir plus

Noté 5 sur 5 étoiles

We had a fantastic experience using Giobella, we had under stair storage fitted a few months ago which is brilliant. We then requested a bespoke floor to ceiling cupboard to hide the fuse box in th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today we had our understairs storage fitted by Adam. His attention to detail was unbelievable and what an outstanding job he has done. He was prompt , polite , explained everything, cleaned up at t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de meubles
  2. Fournisseur de meubles encastrés
  3. Magasin de meubles
  4. Magasin de rénovation
  5. Menuisier

Écrit par l'entreprise

Bespoke Under Stairs Pull-out Storage Solutions to enhance your Hallway; Manufactured in the U.K. and Expertly fitted by our qualified timed served Installers. Bringing 40 years of combined experience to become the Market Leaders in Bespoke Understairs Furniture.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

316 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(316)

85 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bespoke understairs storage

I spoke to Tony he arranged to measure up for my understairs storage in oak to match my staircase all was done measured and fitted by Paul in no time the guys have done me proud love my understairs storage it’s the focal point as you open the door

20 novembre 2025
Avis spontané
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Réponse de Understairs by Giobella

Thanks Tracy, Im so pleased we were able to take care of your Understairs Furniture Project for You after you had been let down by others. Thanks again for your lovely comments. Regards Tony

Noté 5 sur 5 étoiles

absolute first class service to…

absolute first class service to visiting Nick in the showroom the seamless booking of the job at a day to suit us,to the measure up and the fitting and quality of finishing was top notch we are over the moon with the results highly recommend,paul the fitter was polite and respectful of our home
once again could not recommend enough the service by nick and his team.

16 novembre 2025
Avis spontané
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Réponse de Understairs by Giobella

Thank you…. What a lovely positive review Im glad you enjoyed our high levels of service and our quality furniture. Many thanks again Regards Tony

Noté 5 sur 5 étoiles

Excellent product

From start to finish, a very proffesional and helpful service. The design and installation accommodated my specific requirements. The fitter Adam was excellent and carried out the installation to a very high standard. I am very impressed with the product and the overall look and installation.

17 novembre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Phillip Thanks for your great comments, thats the advantage of a bespoke suite of furniture designed for your specific requirements. I will pass your comments on to the fitter as well. Regards Tony

Noté 5 sur 5 étoiles

Beautiful result which exceeded our expectations..

Experience from beginning with Tony was brilliant bringing various samples of finishes and explaining the process to us. Tony got in touch in the days leading up to the fitting day to check in which was reassuring not having to chase up that things were still good to go ahead. Our fitter Adam came today who was very friendly and again explained things to us as he went along which was much appreciated. We are over the moon with the final product and couldn’t be more grateful to all of the team at Giobella, thank you guys!

14 novembre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Aimee It was a pleasure taking care of your Understairs Furniture Project for you and we are so pleased that all went to plan thanks very much for your grea comments. Regards Tony

Noté 5 sur 5 étoiles

Excellent service and product

Great service, ordered online then Tony came and measured up with samples.paid bulk then. Good comms regarding fitting. Adam arrived to fit and spent nearly two day, lovely man who was exceptional at his craft. Overall really pleased with the quality of the product and service. One negative was that I ordered a shoe rack but Adam pointed out that it wasn't suitable for my drawer so was a waste of money that Tony should have pointed out to me when I ordered it.

7 novembre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Loffy GB Thanks for the lovely comments and review, Ive seen the images of your new furniture and it looks fantastic. Apologies that the set of shoe rails were not suitable in this instance but no money lost as these rails were ones I supplied FOC as a gesture of good will. I’ll pass your nice words to Adam. Regards Tony

Noté 5 sur 5 étoiles

Understairs by Giobella …

I’m really pleased with my understairs storage. It looks amazing. The company is easy to deal with and flexible. The website gives you clear information and provides costs based on what you choose. Adam, the installer, was excellent. He worked very hard, cleaned up well and did a great job.

4 novembre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Diane Thanks for taking the time to leave this lovely comment, Im glad you found the website easy to navigate, we find being transparent with our details and prices gives potential clients a lot of comfort. many thanks again. Regards Tony

Noté 5 sur 5 étoiles

Just had my shoe drawers fitted

Just had my shoe drawers fitted. Adam was absolutely amazing. The space under the stairs had no floor so Adam went above and beyond and fitted one. No bother and no extra cost. His workmanship and professionalism are second to none. He protected the floor and cleaned up before he left. I would highly recommend. A great experience from planning to fitting.

29 octobre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Gaynor We are so glad all went well with your installation and thank you for your lovely positive comments; much appreciated Regards Tony

Noté 5 sur 5 étoiles

Top job


Today I had my understairs storage fitted by Adam. He was highly professional and clearly knows his craft, with excellent attention to detail. Top-class work. It is always impressive to see someone who genuinely enjoys what they do. 👏
Many thanks also to Tony for the well-organised process. He even responded to my questions while abroad on holiday, which deserves real respect. 👍
Overall, a great experience with a great company.

28 octobre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Arturs Thank you for taking the time to submit this great review, answering questions whilst on holiday? It’s all part of the service 😊 Regards Tony

Noté 5 sur 5 étoiles

Excellence in both customer service, fitting and quality

Following extensive research,the fact there was a show room to visit, and easy website to get an idea on price, and good reviews I travelled an hour to see Tony. For us it was a no brainer, we chose our understairs storage ,and within a few days we had a confirmed booking to suit us. Adam arrived, very friendly, and worked like a Trojan and ensured everything was spot on. A clear demonstration and information once completed and a seamless install was complete. I highly recommend Giobella

22 octobre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Stephen Im so glad you took advantage of viewing our Showroom, the trip was definitely worth it for you. The images of your completed installation are stunning it all worked out perfectly. Thank again for your very positive comments Regards Tony

Noté 5 sur 5 étoiles

Amazing service all round. Special mention to Adam!

Amazing, friendly service from the moment we enquired in the shop, to the home visit and the fitting. Every person we encountered were extremely helpful, honest & made choosing this company very easy!

Our fitter on the day, Adam - was amazing. Very kind & friendly. You can tell he is very knowledgable and he did an incredible job. He's a credit to the company!

9 octobre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Latiesha Thank you so much for your comments, the whole team here at Understairs by Giobella know how important it is to make sure we deliver high levels of service. Regards Tony

Noté 5 sur 5 étoiles

Highly recommend this brand for Understorage …

Amazing work the quality is exceptional I highly highly recommend understairs storage . From the moment they do the survey till the end . Their customer service is on next level . The oak that we went for is beautiful and all the hinges are of high quality what they show is what you get 10/10

6 octobre 2025
Avis spontané
Logo de Understairs by Giobella

Réponse de Understairs by Giobella

Hi Robina Ive seen the images of your new Understairs Furniture, I have to agree with you it looks stunning!!🤩 Regards Tony

Noté 5 sur 5 étoiles

Excellent service and product

Excellent service and product. Expertly installed by Adam . Very pleased turning a dumping area into a usable space. Will definitely recommend

8 octobre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Thanks you for commenting.. No more dumping ground just an organised space. Regards Tony

Noté 5 sur 5 étoiles

Under stair storage fitter

We had our under stairs storage fitted yesterday by Adam, excellent service and such a lovely man, attention to detail was second to none, would recommend Adam to anyone. Thanks Claire and Andrew

7 octobre 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Clair Thank you for your lovely positive feedback. Regards Tony

Noté 5 sur 5 étoiles

Excellent from start to finish

So pleased with our new under stairs storage, from the initial meeting to the work carried out by Adam everything was professional. A special mention to Adam who ensured that not only was the work to a high standard but finished the job in one day thank you. I was not hesitate to recommend this company 5 stars

24 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Adam the fabulous understairs fitter.

Adam did an absolutely fantastic job fitting our understairs cupboard.
He was punctual, professional and a perfectionist who clearly takes pride in his work. He cleaned up after himself and left the area cleaner than when he arrived 🤣.
Totally recommend his work.

18 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Overall good

All good, very friendly and attentive, only issue if the the plinth has been cut in the middle and jointed together. And this is at eye level, this is the only thing that lets the storage down as this is at eye level. I thought this would of been one piece, or the joints being low level

14 août 2025
Avis spontané
Logo de Understairs by Giobella

Réponse de Understairs by Giobella

Hi Big Hugo We really appreciate your feedback, the architrave you mention is only available up to a certain length, any longer and we have to join two pieces. We trust our experienced installers to assess the overall aesthetics of the design to position the joint, in this instance you would have preferred the lower option.
If you find it is something that would detract from your enjoyment of your new Understairs Furniture in the future let me know and we will rectify the String Architrave.
At Understairs by Giobella we want you to be completely satisfied with your purchase. Regards Tony

Noté 5 sur 5 étoiles

Recommend, great product and experience

Great product, lovely staff, skilled fitter. Very happy with the final product, which Adam did a great job fitting, and talking through the process.

8 août 2025
Avis spontané
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Réponse de Understairs by Giobella

Thank you so much for your comments they are much appreciated. Regards Tony

Noté 5 sur 5 étoiles

First class service

Excellent customer service from my first enquiry to the final fitting. Adam the fitter was an absolute professional, taking his time ensuring everything was perfect. Absolutely over the moon with my final product, thank you Giobella 😊.

13 août 2025
Avis spontané
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Réponse de Understairs by Giobella

Hi Fiona Im glad you are over the 🌛 with your new Understairs Furniture 😊 Regards Tony

Noté 5 sur 5 étoiles

I would recommend Understair storage uk on quality, price and service.


I would like to thank you (Nick) and your fitter Paul for our new under stairs storage system - it is perfect. From placing the order to completion it has been a dream. Paul worked solidly with great care and precision which has resulted in an extremely well fitted luxury finish and we are delighted with the finished product and the service you provided. You surveyed our property soon after the initial order. You discussed options and co partnermbinations of drawers and doors to suit our needs and very swiftly provided a fitting date. I would recommend you and your company to everyone
Thank you again
Mr and Mrs Fraser
Stafford

11 août 2025
Avis spontané
Logo de Understairs by Giobella

Réponse de Understairs by Giobella

What a lovely recommendation I will ensure Nick and Paul are made aware of your lovely comments. Regards Tony

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