I walked out of the shop not taking my purchases with me. I went back weeks later with my receipt, the staff checked their stock and realised that my purchases were in fact still at the shop! Absolut... Voir plus
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Lisez les avis des autres
Mango wood and rattan chest of drawers are fantastic quality snd look beautiful. Brought to us and put in place by the delivery team. We also bought matching bedside tables, very happy with the furnit... Voir plus
In response to a query I’d logged online before placing an order…., I received a phone call which was so refreshing to receive rather than an electronic response! Ordered four zinc photo frames and ea... Voir plus
Lovely item, fast despatch and beautifully packed. Exactly what I was looking for for 2 x presents - the boxes themselves were a little smaller than I’d expected but I probably hadn’t looked careful... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Bijouterie
- Magasin d'ameublement et de décoration
- Magasin de luminaires
- Magasin de meubles de chambre à coucher
- Magasin de tapis
Écrit par l'entreprise
Based in Cornwall, Uneeka are an independent retailer who specialise in ethical, fair-trade and eco-friendly Home and lifestyle products including furniture, homeware, lighting, jewellery & candles.
Coordonnées de contact
5 Boscawen Street, TR1 2EL , Truro, Royaume-Uni
- 01872888530
- hello@uneeka.com
- uneeka.com
4,8
Excellent
130 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great products
Great products, fair prices, easy communication, reliable and prompt delivery.....
Good in every way, thank you.
14 octobre 2024
You have a great team of staff
You have a great team of staff, who give amazing customer service.
10 octobre 2024
Quick and extremely efficient.
25 septembre 2024
Such lovely people to deal with
Such lovely people to deal with, totally open and honest, we love the plates and bowls!
11 septembre 2024
Absolutely love Uneeka
Absolutely love Uneeka! Amazing quality, value and customer service. Can't wait to buy more xx
9 septembre 2024
Avis spontané
Well packaged
I was nervous about ordering some delicate glasses but they were packaged so carefully they arrived perfect. Delivery was also swift. Would definitely use the website again.
27 août 2024
First class photo frames and delightful personal service.
In response to a query I’d logged online before placing an order…., I received a phone call which was so refreshing to receive rather than an electronic response! Ordered four zinc photo frames and each was carefully and beautifully wrapped. Prompt delivery too. Thank you Uneeka
23 août 2024
Really helpful staff
Really lovely, helpful staff; so easy to speak to and very knowledgeable
23 août 2024
Love the bag
Love the bag, brilliant quality, quick delivery lovely small business, thank you.
16 août 2024
Very efficient service
Very efficient service. I wanted a gift card as a present and I received it almost by return.
20 août 2024
Professional run on-line store.
12 août 2024
Love my products
Love my products, love the quality and how beautiful everything is - could spend a fortune! The staff are always so lovely and helpful too x
17 août 2024
Small company giving their best
I had an issue regarding item return…seller contacted me as soon as they were aware of the issue and rectified the situation to my satisfaction. A small company trying their best to deliver.
6 août 2024
Réponse de Uneeka
Hi LA,
As discussed on the phone this morning, I would like to apologise again for the miscommunication regarding your recent order with us. I have emailed screenshots to you to show our end of the Online Chat conversation we had on Friday to show me waiting for your reply just shy of 10 minutes after your message. We are a small business in Cornwall and our Online Team is made up of myself and two new members of staff; we do our best to reply to any issues/enquiries as soon as possible as we believe one of the benefits from ordering from a smaller company should be better customer service and I am so sorry that you feel we have failed you on this occasion.
If I had known that this message had not reached you then I would have been more than happy to have chased it and to have contacted you further, this is why I felt the need to call you this morning to make it clear that we would not ignore an enquiry from a customer. If this message did not reach your spam folder or any other email folder then we need to look into our system and see if there are any improvements we need to make to prevent this from happening to any other customers.
I'm glad we cleared up how to return your item this morning, if you have any other questions then please do not hesitate to ask.
Hope you have a lovely week.
Kind regards,
Ellie - Website Manager at Uneeka.
Great communication and helpful
Great communication and helpful. Quick Delivery and quality items Thank you cant wait to use them in my home.
20 juillet 2024
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