Good at their jobs and very helpful.
26 mars 2025
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À propos de l'entreprise
- Agence de voyages
- aussi dans
- Inspecteur immobilier
- Service d'entretien du terrain
- Service de ménage à domicile
- Service de nettoyage de piscines
- Services de nettoyage
Informations provenant de diverses sources externes
UniQue Properties provides an extensive range of luxury self accommodation villas in the Algarve, Caribbean and Balearic destinations most exclusive beach and golf resorts.
Coordonnées de contact
Box 3896, CH1 3AA, Chester, Royaume-Uni
- 01244 956177
- reservations@uniqueluxuryholidays.com
- uniqueluxuryholidays.com
4,5
Excellent
15 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Responsive & Efficient
ULH are very responsive in an efficient professional way. We appreciate the genuine care that they provide.
6 février 2025
The villa is really above our…
The villa is really above our expectations. The staff is welcoming and the place feel safe. Beautiful.
1 avril 2024
A good offer and a good booking…
A good offer and a good booking organization.
A friendly help with other questions.
Thank you 👍
21 août 2023
Réponse de Unique Luxury Holidays
Thank you so much for the 5 Star review.
Réponse de Unique Luxury Holidays
Thank you Julie and look forward to seeing you back in the algarve soon
Unique Luxury Holidays have great…
Unique Luxury Holidays have great properties, are very helpful and knowledgeable about the local areas. Would highly recommend booking through them.
28 avril 2022
Réponse de Unique Luxury Holidays
Thank you Paula
Great Service!
Extremely helpful and accommodating with a fabulous portfolio of holiday villas. Nothing is too much trouble and they are only too happy to help with additional services, if needed.
12 juillet 2021
After being let down this year by…
After being let down this year by another travel company unique step in and have been great, they been accommodating and patient and be able for our belated celebration to continue next year, I thank you unique.
3 juillet 2021
Easy to deal with and very responsive
24 octobre 2020
Réponse de Unique Luxury Holidays
Thank you Mr Ryan and look forward to seeing you soon.
Stay Safe And Well
The whole team are very professional…
The whole team are very professional and caring ,keep up the good work.
24 août 2020
Avis spontané
Réponse de Unique Luxury Holidays
Mark - thank you and look forward seeing you soon
Absolutely abysmal customer service
Absolutely abysmal customer service. A request to delay the balancing payment was met with the following;
As a British ex-pat I am embarrassed at the UK attitudes and actions and given their desire to flock to beaches, queue 3 hours for McDonalds, IKEA and even now still be in doubt of the important of wearing face masks in public - to reduce the risk of asymptotic persons spreading the virus - It is highly likely that the UK will indeed go into lockdown - but hopefully the government will continue to allow everyone to stay at home and still receive 80% of salary.
We have throughout Covid remained open and responded to all our clients and continue to do so - we have been operating since 2003 and yes we might be a small business employing 35 staff in the Uk and Portugal but at least we have stayed open and not relied on UK govt handouts.
Our owner has declined your proposal and balance is due immediately or we will under the terms of the agreement cancel the booking with loss of deposit.
Avoid this company at all costs. I lost my deposit. Clearly the only thing The author needs to be embarrassed about are his business practices, his spelling and his grammar.
20 juillet 2020
Avis spontané
Réponse de Unique Luxury Holidays
Dear Henry,
We do not have your name anywhere on our system as ever having booked a property with ourselves, but we have looked into the matter a little further and see that a representative of the company did send a frank reply to your equally frank email.
"We would also prefer to pay the owners directly as we are also aware that many small travel companies are unlikely to have the ability to continue to trade because of cash flows issues. Whilst we appreciate that our withholding the balance makes that more likely, we do hope that you understand that making a direct payment to the owner near the time will ensure we aren’t at risk of losing the balancing payment"
We are sorry that the property owner did not want to meet your request for revised payment terms and to bypass us completely (we forwarded your email verbatim), it was your decision to not proceed with balance payment and to lose your non-refundable deposit, your last email to our office was very clear.
"Fine. Cancel it. "
As the booking agent we are tasked with reconciling our guests demands against our contractual obligations with the owner.
We have allowed many guests to transfer their booking to alternative dates this year or next and many guests have appreciated being able to do this, given we are all dealing with a Force Majeure situation that means a fair compromise should be found.
There is a popular web site called Owners Direct that you might wish to consider using for your next trip
We did not buy anything!
24 février 2020
Avis spontané
Réponse de Unique Luxury Holidays
Hi Hans, hope you are keeping well. I am not sure why you left this review as we do not sell anything but we do rent your villa - this year we rented your villa from 21st July until the 20th August ? Perhaps you did not understand who Unique Luxury Holidays?
Kind rgds Nick Austin
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