United By Blue Avis 10

Currently I am fighting with the 'last leg' shipper in Canada to get my item. I have multiple receipts with my address on it copied from United By Blue emails sent to me post purchase. However the address on my package is somehow jumbled. Like a real human didn't read it it make the label in Canada.

I can't call the last leg shippers. So I am in email with them. Showing them multiple receipts, updates I was receiving of tracking that I have record of... They are just now, after 6 emails... saying they 'might' be able to stop the package from returning. But am not sure if I will receive the package if they are only willing to deliver it while I am at work. Again if I am not home when they deliver (after 3 tries) they send it back to the USA (I didn't know this at the time of purchase). It was slated on the 'last leg' shippers website to come on Saturday... and I was excited. Then hours later it was marked to be returned to the sender due to the address being jumbled and undefinable....

I have paid exchange in Canadian, shipping, duty, taxes. Not to mention searched the internet for months looking for the perfect carry all backpack/shoulder bag. After reading many reviews online I decided on United by Blue... for so many reasons. Now I am very worried I will not get the item and it will return to the USA due to this confusion.

Please use UPS. They have a place you can pick it up at... they never do this.
:(

Awesome company! The products are so cool and earth friendly. I always order from UBB.
And excellent customer service!

I love my new bags! They came so quickly and are such fun colors. Great pockets in both the fanny pack and backpack, and great for outdoor activities. The fanny pack holds a lot more than you would expect and is great for dog walks. Can't wait to use my backpack on trips.

Cute style but bag seems very small and stiff. Really do want to return it not what I expected.

Great quality it seems so far. Just wish there were more color selections.

Perfect size shape fit and quality construction

Love the colors and the expandable side pockets. Very well made small backpack. I was sure it wouldn't hold a Chromebook, but my kid proved me wrong. They love this pack.

Fast shipping

Well, I take responsibility also, but I don't wear plastic of any kind if I can avoid it. And I did not see the details of the socks. I used to buy Wigwam socks and I loved them so much. There not the same now but they were mostly Merino wool. I have worn them out and I had a lot of them. So I was really hoping these would take their place. I am returning these and will keep searching.

What I want a company to be. Sustainable and honest.