Up North Sports Avis 

13 186
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service. Ordered a jacket on a Sunday not remembering Monday was a holiday. I emailed them to see about trying to help get the jacket to me before the coming Saturday for a sled trip. T... Voir plus

Noté 5 sur 5 étoiles

I decided to order a monosuit one hour before they closed, 2 day fed ex and they literally still got it in the mail same day. Unbelievable, the customer service is unmatched and the fact that I can ta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an issue with a Helmet that was covered under warranty. No problems, they handled it internally and got the parts sent out immediately. Smooth service as I am typically used to but lacking in mo... Voir plus

Noté 5 sur 5 étoiles

Up North Sports provided great service. I received the jacket I ordered promptly (4 business days). It turned out to be too big. Online instructions for the return process were complete and made every... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de sports d'hiver
  2. aussi dans
  3. Magasin d'articles de sports

Écrit par l'entreprise

If you are here, you might need new GEAR! Check out the latest and greatest gear and accessories to fit your needs at Up North Sports! We carry a wide selection of snow and ice fishing gear, accessories, Portable Ice Houses, Flip Over Shelters and so much more! We are also continuing to expand on products for Spring/Summer. This includes Pop Up screen shelters, Electric Bikes, UPF Fishing Gear and much more! The staff of Up North Sports prides itself on product knowledge and exceptional customer service. At Up North Sports, our main focus is to outfit our customers with the proper equipment for their needs. Our salespeople won't give you any bogus sales pitches. If we don't have the proper gear for you, we will tell you so, and refer you to someone who does. We offer the highest quality products at great prices, backed by our price match guarantee. If you find the same product listed at a lower price by one of our competitors and we have it in stock, we will match it! Let Up North Sports earn your business, and you won't be disappointed – Just look at our many reviews by our current customers.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

13 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(13 186)

8 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

AWESOME!!!

If there were more stars available, I would give these guys 100. We have purchased the bulk of our stuff from UNS, and not only do they have the best prices and awesome sales, shipping is light speed fast, and their customer service is beyond amazing! Customer for life!!!!

13 janvier 2025
Avis spontané
Logo de Up North Sports

Réponse de Up North Sports

Wow! We're absolutely thrilled to hear about your overwhelmingly positive experience with us. It means the world to us that you've chosen us for the majority of your purchases and that you appreciate our pricing, sales, and speedy shipping. We truly strive to provide the best possible service, and your feedback is incredibly motivating. We're so happy to have you as a customer and look forward to serving you again soon! Thank you for your kind words and for being such a loyal customer. We value your business immensely.

Noté 5 sur 5 étoiles

On point, legit.

I decided to order a monosuit one hour before they closed, 2 day fed ex and they literally still got it in the mail same day. Unbelievable, the customer service is unmatched and the fact that I can talk to a real person immediately is so legit. I’ll be brappin around super steezy this sled trip. Okuuuuurrrr xoxox

7 janvier 2025
Avis spontané
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Réponse de Up North Sports

Wow, we're thrilled to hear about your amazing experience! It's fantastic that you received your monosuit so quickly, even with a last-minute order. We truly appreciate you taking the time to share your excitement with us. We strive to provide exceptional customer service and it warms our hearts to know we exceeded your expectations. We're so glad you'll be looking and feeling great on your sled trip. Thanks again for your kind words; they mean the world to us! We hope you have an absolutely incredible time.

Noté 5 sur 5 étoiles

Great place to do business with

Great place to do business with. First pair of snow bibs were way to big. Sent back and they sent the size I needed. I ordered to big of the size I needed.
No problems at all.

2 octobre 2024
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Réponse de Up North Sports

We appreciate you taking the time to share your experience. We're thrilled to hear that you had a positive experience with our return process. We understand that finding the perfect fit can sometimes be tricky, and we're glad we could help you resolve the sizing issues with your snow bibs. We value your business and hope you enjoy your new bibs!

Noté 5 sur 5 étoiles

Up north sports was very prompt with…

Up north sports was very prompt with our order we absolutely love the products we order . higley recommend this company.

12 décembre 2024
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Réponse de Up North Sports

Thank you for your kind words and positive review! We're thrilled to hear you had a great experience with our company. We appreciate your recommendation and are committed to providing excellent products and service.

Noté 5 sur 5 étoiles

Items received in a timely manner as…

Items received in a timely manner as described.

12 décembre 2024
Logo de Up North Sports

Réponse de Up North Sports

Thank you for your kind words. We are thrilled to hear that you received your items in a timely manner and as described. We strive to provide our customers with a positive experience.

Noté 5 sur 5 étoiles
Logo de Up North Sports

Réponse de Up North Sports

Thank you for your kind words! We're thrilled to hear that you find our video reviews helpful. We strive to provide our customers with informative and engaging content to make their shopping experience easier.

Noté 5 sur 5 étoiles

Great price on Great boots

Great price on Great boots.
Shipped pretty quickly and arrived in good condition, and within a day or two of promised date.

13 décembre 2024
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Réponse de Up North Sports

We appreciate you taking the time to share your positive experience. We're glad you were happy with the price, shipping speed, and condition of your boots. We strive to provide excellent service and are pleased to hear we met your expectations.

Noté 5 sur 5 étoiles

Very good website and fast shipping

Very good website and fast shipping. The jacket was competitively priced and very good quality.

3 décembre 2024
Logo de Up North Sports

Réponse de Up North Sports

Thank you for your kind words! We're delighted to hear you had a positive experience with our website and shipping. We strive to offer competitive pricing and high-quality products.

Noté 1 sur 5 étoiles

Buyer Beware

Made an almost $500 purchase on Dec 2. Received
an email from then stating an additional 3-5 delivery
the next day. I immediately emailed back and asked
with this create an issue with me getting the item for
Xmas. Elena from Up north responded No, we are
making sure all our customers get their packages in
time for Xmas. Dec 15 rolls around still no shipping information I email inquiring. I get an immediate
response saying let me check on this oh it’s shipping
today all in the same email. I paid for express shipping. I get the tracking email it states it won’t arrive until January 2. I immediately email to ask what on earth is this! No response. I call get Austin on the phone who was like meh yea it’s Xmas sorry about that!! Lied and said it was sent usps priority mail. Their website states all packages are usps priority or express or fed ex. No my package went usps ground advantage to save them money, KNOWING they messed up shipping it, took no effort to follow
through on their word of getting it here in time as
they should have. I specifically asked on December 3 will it be here in time if not I will cancel and order elsewhere. All assurances were given! I’ve since emailed twice asking why they were dishonest about the shipping method and when it actually shipped,
zero response! First purchase here and it will be my last! Package to date still not received.

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Service

Tremendous selection , kind and thoughtful service! Great products!

2 décembre 2024
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Réponse de Up North Sports

Thank you for your wonderful review! We're so glad you enjoyed our selection, service, and products. Your kind words mean a lot to us and motivate us to continue providing excellent experiences for our customers.

Noté 5 sur 5 étoiles

Great suit for snowmobiling

Great suit for snowmobiling

I purchased this for my son-in-law to wear while snowmobiling. It fits him perfectly and works great for him, he says.

5 décembre 2024
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Réponse de Up North Sports

We're thrilled to hear that the suit is a perfect fit for your son-in-law and that he's enjoying it while snowmobiling. We appreciate you taking the time to share your positive experience.

Noté 5 sur 5 étoiles
Logo de Up North Sports

Réponse de Up North Sports

We're so glad to hear that your brother-in-law enjoyed the item! Thank you for sharing your positive feedback.

Noté 5 sur 5 étoiles

The gloves and balaclava I bought were…

The gloves and balaclava I bought were in great condition and are worth the buy!

29 novembre 2024
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Réponse de Up North Sports

We're thrilled to hear you're happy with your purchase! We strive to provide high-quality products that meet our customers' needs. Thank you for your positive review and continued support.

Noté 5 sur 5 étoiles

Prompt shipping and everything was…

Prompt shipping and everything was exactly what I ordered. Thank you for the free gifts. Your company is awesome

13 décembre 2024
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Réponse de Up North Sports

We're so glad to hear you were happy with your order and the free gifts. We strive to provide excellent service and are thrilled that we were able to meet your expectations. Thank you for your kind words!

Noté 5 sur 5 étoiles

Boots came on time

Boots came a day before expected. Customer service was great help when I became worried about arriving on time. They easier my mind and assured me it will be here. My son love the snow mobli boots.

12 décembre 2024
Logo de Up North Sports

Réponse de Up North Sports

We're thrilled to hear your son loves his new snowmobile boots! We appreciate you taking the time to share your positive experience. We're also glad our customer service team was able to ease your mind about the delivery.

Noté 4 sur 5 étoiles
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Réponse de Up North Sports

Thank you for your kind words! We appreciate your positive feedback and are glad to hear that you had a great customer service experience.

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