Great customer service. Ordered a jacket on a Sunday not remembering Monday was a holiday. I emailed them to see about trying to help get the jacket to me before the coming Saturday for a sled trip. T... Voir plus
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I decided to order a monosuit one hour before they closed, 2 day fed ex and they literally still got it in the mail same day. Unbelievable, the customer service is unmatched and the fact that I can ta... Voir plus
L'entreprise a répondu
Had an issue with a Helmet that was covered under warranty. No problems, they handled it internally and got the parts sent out immediately. Smooth service as I am typically used to but lacking in mo... Voir plus
Up North Sports provided great service. I received the jacket I ordered promptly (4 business days). It turned out to be too big. Online instructions for the return process were complete and made every... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
If you are here, you might need new GEAR! Check out the latest and greatest gear and accessories to fit your needs at Up North Sports! We carry a wide selection of snow and ice fishing gear, accessories, Portable Ice Houses, Flip Over Shelters and so much more! We are also continuing to expand on products for Spring/Summer. This includes Pop Up screen shelters, Electric Bikes, UPF Fishing Gear and much more! The staff of Up North Sports prides itself on product knowledge and exceptional customer service. At Up North Sports, our main focus is to outfit our customers with the proper equipment for their needs. Our salespeople won't give you any bogus sales pitches. If we don't have the proper gear for you, we will tell you so, and refer you to someone who does. We offer the highest quality products at great prices, backed by our price match guarantee. If you find the same product listed at a lower price by one of our competitors and we have it in stock, we will match it! Let Up North Sports earn your business, and you won't be disappointed – Just look at our many reviews by our current customers.
Coordonnées de contact
2000 Division St W, 56601, Bemidji
- 218-444-7669
- sales@upnorthsports.com
- upnorthsports.com
4,8
Excellent
13 k avis
Aucun historique récent de demande d’avis
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Great service and great communication
Great service and great communication! Large inventory which helped me order exactly what I needed.
14 décembre 2024
Réponse de Up North Sports
We appreciate your kind words! We're delighted to hear that you found our service and communication helpful. We strive to provide a wide selection of products to meet our customers' needs.
I had to call in to make this order
I had to call in to make this order, the sales team did a wonderful job, was very polite and friendly.
10 décembre 2024
Réponse de Up North Sports
We appreciate you taking the time to share your positive experience. We're glad to hear that our sales team was able to provide you with excellent service.
Love working with these guys
Love working with these guys. If you have any issues you have some good Midwest folks helping you out, not a call center overseas.
14 décembre 2024
Réponse de Up North Sports
Thank you for your kind words! We appreciate your feedback and are glad to hear you had a positive experience working with us. We strive to provide excellent customer service and are proud to have a team of dedicated individuals who are always ready to assist.
Very helpful
Very helpful! The Gift Card that I had attempted to use for the purchase did not work . . but Up North Sports let me know of the situation and worked with me to clear up the payment situation and made sure that the item I purchased was delivered on time for christmas
10 décembre 2024
Réponse de Up North Sports
We appreciate your kind words and are glad to hear that you found our team helpful. We understand that payment issues can be frustrating, and we're happy that we were able to resolve the situation and ensure your purchase arrived on time for Christmas.
GREAT PEOPLE, HELPFUL, KNOWLEDGABLE
Staff is always super helpful and everything showed up timely!
13 décembre 2024
Réponse de Up North Sports
We appreciate your kind words! We're thrilled to hear that you had a positive experience with our staff and that your order arrived on time. We strive to provide excellent service and are glad we met your expectations.
New snow gear
Ordered most of a new snowmobile set up from Black Friday deals. My order was shipped quickly and the emails kept me well informed on what was happening and the customer service was great about answering my questions.
11 décembre 2024
Réponse de Up North Sports
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with the best possible service, and we're glad you found our communication and customer support helpful. We're happy you enjoyed the Black Friday deals and hope you have a great time with your new snowmobile.
Réponse de Up North Sports
Thank you for your kind words! We're delighted to hear you're happy with your purchase. We appreciate your business and hope you enjoy your new product.
Product was ordered from warehouse and…
Product was ordered from warehouse and shipped promptly! My kiddo is a super happy young man who loves these bibs!
14 décembre 2024
Réponse de Up North Sports
We're thrilled to hear your child is enjoying the bibs! It's wonderful to know our product brought a smile to his face. Thank you for taking the time to share your positive experience.
Always quality and efficient with…
Always quality merchandise and efficient with shipping/communication.
13 décembre 2024
Réponse de Up North Sports
We're delighted to hear you're consistently satisfied with our products and service. Your feedback means a lot to us.
Ordered the wrong bib pants for snowmobiling.
I purchased the wrong bib pants for snowmobiling worried about the return being in the northeast. After a quick chat with Austin, it was very great! Easy and quick! Now we’re ready to hit the trails!
13 décembre 2024
Réponse de Up North Sports
We're thrilled to hear that Austin was able to help you get the right bib pants for your snowmobiling adventures. We understand the importance of having the right gear, especially when it comes to winter sports. We're glad you found the return process easy and quick, and we hope you have a fantastic time on the trails!
Was looking for a warm boot that had…
Was looking for a warm boot that had traction. This pair is exactly what I needed!
12 décembre 2024
Réponse de Up North Sports
We're so glad to hear that you found the boots you were looking for! We appreciate your feedback and hope you enjoy your new boots.
Seems great, fast shipping
I bought the Apex suit at the St Paul ice fishing show and they shipped it to my door by Wednesday I think. Super fast shipping, salesman at show was great. Haven’t worn them yet so can’t speak to warmth, had a knee injury the next weekend so I won’t be able to fish for a month anyway
9 décembre 2024
Réponse de Up North Sports
We appreciate you taking the time to share your experience with us. We're glad to hear you had a positive experience with our salesman at the St Paul ice fishing show and that your suit arrived quickly. We understand you haven't had the chance to wear the suit yet, but we're confident you'll be happy with it. We wish you a speedy recovery from your knee injury and hope you'll be back on the ice soon.
Réponse de Up North Sports
Thank you for your positive feedback! We're delighted to hear you found our website easy to use and our shipping fast. We appreciate your business.
Happy with the company's quick response…
Happy with the company's quick response to an order change.
14 décembre 2024
Réponse de Up North Sports
We appreciate your kind words and are glad to hear that you were happy with our quick response to your order change.
Réponse de Up North Sports
We appreciate your kind words and are thrilled to hear that you find our online ordering process easy and that your packages arrive on time. We strive to provide a seamless and convenient experience for our customers.
Found what I was looking for at a great…
Found what I was looking for at a great price
11 décembre 2024
Réponse de Up North Sports
We're so glad to hear you found what you were looking for at a great price. We strive to offer our customers a wide selection of products at competitive prices. Thank you for sharing your positive experience!
Never received the $250 coat that I…
Never received the $250 coat that I ordered. Tried to resolve through the merchant, they said they will file claim with FedEx. Two weeks later, no coat, no refund, and vendor will not respond to me with status updates. About the worst customer service I have seen in a long time. Good luck!
4 décembre 2024
Réponse de Up North Sports
We value your business and strive to provide a positive customer experience. We are sorry to hear about the difficulties you have encountered. We are committed to working with our merchants to resolve these issues and ensure a satisfactory outcome for our customers.
Great customer service
Great customer service, quick shipping etc. always a great transaction
11 décembre 2024
Réponse de Up North Sports
Thank you for your kind words! We're thrilled to hear you had a positive experience with our service. We appreciate your business and look forward to serving you again in the future.
Fast shipping
14 décembre 2024
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