Uprise Bikes Avis 

331
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My order was despatched next day and delivery was as expected. Uprise bikes was the most competitive pricing I could find, excellent discount offer on the E bike I purchased and loyalty reward sch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a Whyte Tourus gravel bike on 3rd August. Arrived in perfect condition via FedEx on 6th. Bike came with a decent discount, pedals (They're extra at local dealer), and a very good quality 100PR... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Swansea Store, Paul was absolutely brilliant, he took time and listened to exactly what type of bike I wanted, (being my first e bike and not having a clue what to go for) Paul guided me t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a great bike for our daughter from Uprise, we ordered online and was built up and delivered within the week..

À propos de l'entreprise

  1. Magasin de vélos

Écrit par l'entreprise

We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

331 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(331)

73 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, personal email to say it had been dispatched (very quickly) and the bike we ordered is perfect.

25 mars 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Awesome, thanks for the review!

Noté 5 sur 5 étoiles

Ridgeback Errand

The bike was an excellent sale price. It arrived swiftly and in good condition with everything in the pack, plus some tools.

1 mai 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Thanks very much for your review!

Noté 4 sur 5 étoiles

Because Endura use a different tape…

Because Endura use a different tape measure to everyone else the sizing was way off 🙄refund handled super quick 👍

16 avril 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Thanks for your review, glad we could get that sorted for you!

Noté 5 sur 5 étoiles

Service feedback

Received regular feedback concerning delivery of the bike and delivery driver contacted an hour before arriving to ensure ready for delivery.
Very pleased with the bike and additional items provided by up rise bikes.

14 avril 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Awesome, thanks for your review!

Noté 5 sur 5 étoiles

Ordered a Merida Scultura at 8am on the…

Ordered a Merida Scultura at 8am on the Thursday, was delivered to me up in the Scottish Highlands lunchtime the next day and delivery was free. Absolutely delighted. Will definitely use Uprise again. Excellent service.

20 mars 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Awesome, thanks for your review!

Noté 5 sur 5 étoiles

Great service with prompt delivery

Great service with prompt delivery. I also called to discuss an addition and everything arrived together. Thank you

25 février 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Thank you very much for your review!

Noté 5 sur 5 étoiles

Highly recommended

Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous bikes. I got great advice but in a totally non-pushy way. The after service is excellent too. It is so much better than just buying online. If you’re thinking about buying an e-bike I would suggest going to see them and having a chat. They’ll also make you a lovely cup of coffee…

5 mars 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Amazing, thank you very much for your review!

Noté 5 sur 5 étoiles

Helpful service

I spoke to someone in the shop who w a really helpful and enabled me to order in line with confidence.
When ordered the bike came remarkably quickly with only the bars to straighten out.

19 février 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Thanks very much for your review!

Noté 2 sur 5 étoiles

Quite disappointing.

Competitive prices and fast shipping but their customer service leaves a lot to be desired. I bought a new bike and when it arrived, I had a couple of queries. I sent them an e-mail but never got a reply. A few days later I sent a reminder which they answered but only partially. So I e-mailed them again and, again, they did not reply. I spent nearly £3,000 with them and they don't seem to care about answering e-mails. I always think bike shops should be about more than just sales. They should also be a point of reference for information and advice. Sadly, Uprise do not seem to agree. I was also sent a checklist with my new bike. You ticked the box to say bell was fitted (it wasn't). You ticked the box to say front and rear reflectors were fitted (they weren't). It makes me wonder if the bike was checked at all before leaving your warehouse. I wont be buying from Uprise in the future. Quite disappointing.

2 février 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

I'm very sorry to read of your experience, I followed up on your behalf and spoke with our customer service team who did confirm that there was an issue with the emails dropping into a different folder than expected which has been rectified our side but completely appreciate that this doesn't help the frustration that you will have experienced on this order. With regards to the bike issues, I will ask our aftersales department to reach out to you and get this resolved. Once again, I would like to apologise for the inconvenience and that we haven't on this occasion, reached the standard that we set ourselves.

Noté 5 sur 5 étoiles

Purchased Amflow MTB and took it home…

Purchased Amflow MTB and took it home but after ride gears needed adjusting.
Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning.
Excellent service , very knowledgable (Paul went through setup in detail with me)and friendly members of staff and very helpful. Would highly recommend.

2 février 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Great to read we could get you back riding quickly, thanks for your review!

Noté 5 sur 5 étoiles

Bought a bike from them which arrived…

Bought a bike from them which arrived with a slight imperfection I contacted them and they where more than helpful they where quick to advise and get the problem sorted which doesn’t normally happen these days I would definitely use this company again, many thanks to all the team 😁

1 décembre 2025
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Glad we could get that sorted for you, thanks for the review!

Noté 5 sur 5 étoiles

Brilliant communication

Brilliant communication, fast delivery and a great price. I was very pleased with the bike when it arrived and the service I received throughout.

3 janvier 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Excellent, thanks for your review!

Noté 5 sur 5 étoiles

Great service

Great service ordered the bike and it was sent out next day bike arrived all set up only had to put the handle bars on. Well recommended seller

12 janvier 2026
Avis spontané
Logo de Uprise Bikes

Réponse de Uprise Bikes

Thank you very much for your review!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus