uptownie.com Avis 

565
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely terrible experience. Out of my order, one item was incorrect and the other was defective. Despite sending damaged and wrong products, they completely refused to issue a full refund. Thei... Voir plus

Noté 1 sur 5 étoiles

Bunch of frauds who take money but so not dispatch the product nor refund the money and have one standard response that product is in dispatch..Disgusting and shameless people who have no conscience w... Voir plus

Noté 1 sur 5 étoiles

Ye completely fake site h me is site se dress order ki thi 4th aug ko 1 month se jada ho gaya h na dress delivery kari na hi rs refund kiye or na hi koe update ya msg ka rply de rahe h

Noté 2 sur 5 étoiles

I placed an order on 18th April . I still haven’t heard any reason for why it hasn’t been dispatched yet. I receive delayed sporadic updates about nothing , just empty apologies. There are many great... Voir plus

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À propos de l'entreprise


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

565 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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1,8

Tous les avis

(565)

201 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Nice Collection

Better Collection, Nice products, Good Service, this makes this brand popular. Kolkata based company.

7 août 2025
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Noté 1 sur 5 étoiles

Clearly a fraud company

Clearly a fraud company. Never pay to them. I paid last night and I got multiple messages that order has not been placed. In the morning, I got a call from your representative who hacked my phone. Completely fraud. Stay away from them. And yes I Whatsapped you ten times since yesterday but no reply. You people are fraud and we all should expose you.

7 mai 2026
Avis spontané
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Réponse de uptownie.com

Hi, Deepti
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Noté 1 sur 5 étoiles

Pretty bad quality

Pretty bad quality; I just kept it so that you people can not charge me anymore for a return or replacement: pathetic material and skyrocketed prices. You wanna survice in the industry? Your designs are good; work on your cloth quality. So disappointed after investing my hard-earned money.

7 mai 2026
Avis spontané
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Réponse de uptownie.com

Hello ma'am, we apologize for the inconvenience. We have 7 days return policy. you can place a return and the store credits can be used in your next purchase. If you need any assistance for placing the return please DM us at 9674628107.

Noté 1 sur 5 étoiles

The worst experience on Uptownie

The worst experience on Uptownie. Worst customer service. I had placed an order 1 month ago and till now it is not shipped. They are not replying to my messages nor their phone no is switched off. Why do you scam customers. Where will you take our money. Please do not fall for such cheap brands their clothes quality is the worst. I placed the order because when you return items they do not provide refund only store credits and there is no option we have to buy stuff from their fraud website.. Biggest Fraudsters..they should be removed from myntra nykaa fashion such apps too they are fraud and will be spoiling your reputation @myntra and @nykaafashion

1 avril 2026
Avis spontané
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Réponse de uptownie.com

Hi, Madhuri
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Noté 1 sur 5 étoiles

Extremely frustrating experience with…Delivery, order and customer service

Extremely frustrating experience with Uptownie. My order took almost 2 months to arrive, and that too only after repeated follow-ups from my side across multiple channels.
For just one order, the amount of chasing I had to do was exhausting. Poor communication, zero accountability, and a completely disappointing experience. Would not recommend at all!

17 mars 2026
Avis spontané
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Réponse de uptownie.com

Hi, Shivalika
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Noté 2 sur 5 étoiles

I placed an order on 18th April

I placed an order on 18th April . I still haven’t heard any reason for why it hasn’t been dispatched yet. I receive delayed sporadic updates about nothing , just empty apologies. There are many great indian websites selling clothes and delivering them on time . I am not sure I will go for uptownie or recommend it to anyone after such an experience.

18 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Hi, Megha
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Noté 3 sur 5 étoiles

Uptownie please work on your distribution, this is the biggest challenge for your business.

I order for 2 garmets from Uptownie earlier and altough I receieved it late within 1 months time but the Quality was good. So this time I order for a formal top from Uptowie, late delivery was expected but so late its very frustating. I ordered the top on 28th Feb 2026 and now its 5th May, I have still not recieved any reply, inspite of continuous follow up on the uptownie whatsapp number(9163461658). I have also contacted on the 9674628107 given number refering to the reply on this site based on earlier comments. Just waiting for her revert.

I order for pure linen striped tailored vest - XL / Dark Blue. #Order No. 666991.

Please resolve my query.

28 février 2026
Avis spontané
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Réponse de uptownie.com

Hi Vaishali,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. Please allow us some time, we have shared your order id with our warehouse team. The tracking details will get shared over email and whatsapp at the earliest.

Thank you

Noté 1 sur 5 étoiles

No support provided

No support provided. Still not sure if i will get my refund or not. Worst site to shop with. Will not recommend to anyone
Order id - 691381. No response on the whatspp numbers as well.

1 mai 2026
Avis spontané
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Réponse de uptownie.com

Hi Harpreet,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Noté 1 sur 5 étoiles

Extremely Poor Customer Service & No Communication

I placed an order (Order ID: #689182) on April 21, 2026. While I received a confirmation email, there have been no updates since then regarding shipment or dispatch.
I have tried contacting customer support through multiple channels including customercare number , instagram and WhatsApp, but have not received any response so far. The complete lack of communication is extremely disappointing.This experience has been very poor.

4 mai 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Hi Sayli,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. Please allow us some time, we have shared your order id with our warehouse team. The tracking details will get shared over email and whatsapp at the earliest.

Thank you

Noté 5 sur 5 étoiles

I purchased product from Uptownie for…

I purchased product from Uptownie for my wife product was mind blowing very beautiful fabric was skin friendly even and customer service was very helpful.

13 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Noté 5 sur 5 étoiles

Absolutely loved my purchase from Uptownie

Absolutely loved my purchase from Uptownie! The outfit is super stylish yet so comfortable to wear. The fabric feels great on the skin and the fit is just perfect. It’s definitely a brand I’ll keep coming back to.

10 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Noté 1 sur 5 étoiles

Not recommended at all

One of the worst shopping websites that i have used.. firstly i ordered one top and quality was pathetic.. i asked for return but there is no refund policy and they have me the credit that i could have used in my next shopping from their website.. i redeem that credit and that got converted to coupon code.. as per the message i would have receive that email
With coupon code however nothing i got in my email. In short i lost my 800 bucks to this useless website.. not recommending at all…

5 mars 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Hi Ma'am, You will receive your store credits within 5 business days of the return being picked up.
You can follow the steps mentioned below to check and redeem the credits:

1. Go to www.uptownie.com
2. Go to My Account (top right corner) and log in.
3. Click on Show My Credits. The amount credited to you will be visible.
4. Enter your email ID and the amount you want to redeem (please enter an amount equal to or less than your cart value) and click on 'Generate Discount Code'
5. Copy the Generated Coupon at the bottom of the screen and paste it in 'ENTER COUPON CODE' section at the time of checkout.

You can also check the store credits from the Uptownie App
Download the app from google playstore or Appstore
Click on My Account > Show my credits
You can generate the credit coupon from Redeem credits > Enter your mail id and the amount you wish to redeem > Generate Discount code

The generated code will appear in show my credits page, you can copy the code and apply it at the time of check out in ENTER COUPON CODE box. If you need any assistance, do DM us at 9674628107 with your order id then we can assist you.

Noté 1 sur 5 étoiles

Please dnt buy from uptownie it is a…

Please dnt buy from uptownie it is a scam shopping site. They will take your money n will not process your order, also there is no customer service where u can call or talk. They dnt reply or receive your call. Please boycott this site. My order number is 682824. Lets see how fast u process.

4 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Hi, Fatema
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Noté 1 sur 5 étoiles

Order #691543

Order #691543
Order date 28th April
No updates on order placed
Money is deducted but it is showing order is unfulfilled
Very disappointed with the service
No response on whatsapp/ customer care number
Seems fraud

28 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Ma'am, your order has been dispatched. Here is the tracking link for it https://shiprocket.co/tracking/76955525732
If you need any assistance, do DM us at 9674628107

Noté 5 sur 5 étoiles

perfect fit

30 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Noté 2 sur 5 étoiles

Not a cotton product

Bought the product thinking it’s 100% cotton material but here I got total disappointed. Return policy is so complicated and complex, not at all flexible. Though the top is a cute outfit except that please be honest with customers.

26 décembre 2025
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

We apologize for the inconvenience. we do have an easy return policy, if you need any assistance for placing the return do DM us at 9674628107 with your order id then we can assist you.

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