Urban Farm-It Avis 

395
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

On trying to redeem a voucher, I discovered the farm-it website was no longer available and on further investigation, the company has ceased trading. There was no expiry or use-by date anywhere on the... Voir plus

Noté 1 sur 5 étoiles

We purchased 3 kits from a garden center in May, had a holiday since and so have only just got round to using the vouchers to get the live spawn. The website is now telling us the vouchers have expire... Voir plus

Noté 5 sur 5 étoiles

I got very quick help to get a product I required, I emailed and they got back to me immediately and sent the product out to me the next day. I still have to plant the mushrooms into a log and wait no... Voir plus

Noté 5 sur 5 étoiles

Lifelong mushroom lover, first time grower. Lion's Mane is growing great, had some issue with mould on sticks supporting bag but sorted it quickly. I emailed Urban-Farm-It with some concerns and some... Voir plus

À propos de l'entreprise

  1. Organisation agricole
  2. Grossiste en produits agricoles
  3. Consultant
  4. Fournisseur d'équipements hydroponiques

Écrit par l'entreprise

For anyone, growing anywhere. Urban Farm-It are an organisation whose aim is to encourage and inspire a positive shift in our culture around sustainable food production and consumption. We wish to introduce people to the wonderful and alternative world of urban farming through accessible education, top quality resources and gateway urban farming products.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

395 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 63 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(395)

52 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer relations and service

I received a kit many months ago as a birthday present and for various reasons was unable to grow until recently. I tried to order my spore but the voucher wasn`t accepted. I contacted Urban Farm and received an immediate response and confirmation that it would be sent immediately. No quibble, extremely courteous and great customer service and relations. A rarity and much appreciated.

17 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Had very good service from this company.

Had very good service from this company. Had the kit as a birthday present. Emailed the company to order the mushroom spawn, had a reply very quickly. The person dealing with my request sent the mushroom spawn straight away. Very efficient service and very helpful.

10 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

I'd recently ordered an urban farm-it…

I'd recently ordered an urban farm-it white Elm mushroom and think both the concept and quality of the product is fantastic. Initially had a technical issue redeeming my code as I'd waited until spring however customer service was excellent and efficient in resolving this matter. Overall a great company and an absolute pleasure to purchase. Would really recommend.

10 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Beautiful and easy mushroom grow kit :)

This small business is just amazing, and their products are contents are just perfect for someone who would like to grow mushroom for home and be more sustainable and eco friendly.
I have ordered from them the white elm Mushroom grow kit, followed their instructions and super helpful step by step video on you tube, and i finally have beautiful full grown oysters ready to be cooked!
I will definitely purchase more and i totally recommend everyone to have a try!

11 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

A total waste of time and money

A total waste of time and money, one lot of extremely unappealing fungus appeared and was duly thrown away. Do not bother.

20 mars 2023
Avis spontané
Logo de Urban Farm-It

Réponse de Urban Farm-It

Hi Jonathan,

Sorry to hear you haven't had much success with your mushroom kit. We would love to be able to assist you and are happy to replace any kit that hasn't worked. Please get in touch at hello@urban-farm-it.com

Noté 5 sur 5 étoiles

Superb Support

I went a bit mad with no knowledge of growing mushrooms, I ordered about six different types of spores (1kg each). Tried the 1st set (Pink Oyster), but they got contained and died off. I spoke with Alice at Urban Farm it, who was absalutely brilliant with her advice. I now have a box of Blue Oyster mushrooms fruiting brilliantly. The Willow log has been dowelled with Hen of the Woods and things are now looking good. Alice gave me loads of advice with you yube links and written guides on the correct processes. This company is just brilliant with yheir support. Thank you Urban Farm It, keep up the great work.

29 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Plugs in Logs

Lions Maine, Blue Oyster and Shitake Mushroom plugs all delivered as ordered. As the clear instructions detailed, they are all installed in newly cut logs in our dell waiting for the fruits of our labour. In a year or two. Many thanks Urban Farm!

30 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Christmas Present

I had the oyster mushroom kit as a present at Christmas but because of the weather I decided to wait until the Spring to claim the spore.
Ordered just over one week ago and rest of the kit, the growing bit, arrived in just a few days.
All well packaged, very environmentally sound.
Look forward to the next stage

25 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great kits even better customer service

Ordered direct from the website with kit arriving quickly, in all recyclable packaging. Website and their YouTube have loads of useful information and tips. My first kit had a slow start with mycelium growth but Isaac from the team has gone above and beyond to give me advice. Would definitely recommend urban farm-it to anyone who’s interested in giving mushroom growing a go.

31 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing product and really helpful customer service

I got gifted the Oyster Mushroom kit which was perfect for a small city flat! Alice was very helpful explaining the process when I emailed with questions. Amazing, inspiring initiative and I can't wait to try and grow more urban produce!

24 mars 2023
Avis spontané

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