Urban Farm-It Avis 

Easy to order, good product, happy with service

The bag split so hot water poured out before I realised and cellotaped it up nothing much has happened after 13days so have sprayed through holes and in bag. I do not wish to send a photograph.

Birthday present from my darling wife. Kit prepared and looking forward to tasty mushrooms 😀 be careful as my bag leaked and all sorted now 👍

Amazing customer service! Had an issue with the delivery, which was in no way their fault, they sent out a new batch, no queries and super fast. - Thank you!

I was bought a box as a gift and after following the clear instructions I am now about to harvest my fist crop of pink oyster mushrooms. All worked perfectly.

I cant recommend Urban Farm enough! Excellent product delivered on time and in secure packaging.
And fantastic customer service received when I had a question about my product.

Really looking forward to crops of Shitake mushrooms. Package arrived promptly.

Haven't got a crop yet, but early days.

I bought a gift - which arrived promptly and was wonderful but also confusing as the order didn't allow the leaving of a message etc, so when it arrived, there was confusion as to why it had been received!

Would be great if you could add a message - as a proper gift, and have it look like a gift too.

I ordered the seminar to go with the gift, but haven't received an email with the details and I had to let the person who I had bought the gift for know to keep that evening free - as there was nothing in the package that suggested the seminar!

Either substrate or spawn were contaminated. Substrate grew Wet Spot (bacillus). Substrate was sterilised as advised and spawn added under aseptic conditions. Imagine the substrate was contaminated with bacillus toxins which weren't destroyed through sterilisation.

Delivered quickly, easy to follow guides and very friendly staff if you ever need to contact them!

All going well so far. But all wrapped up and hopefully the magic is happening 😁

Great, i got a flush of mushrooms and when it got mouldy i emailed them and they sent me a replacement no questions asked!

The Osyster grain spawn was perfect.
Arrived far quicker than I expected.
Successful crop of tasty mushrooms.
Will be ordering lots more.
Wayne
Meersbrook Mushrooms

Bought two items for a gift. Items came when expected and very well packaged. The fact that you can send for fresh spores when you’re ready for them is an excellent idea especially when purchasing as a gift. Would definitely buy again.

Excellent service and an excellent product.

Excellent product and customer service. The kit arrived quickly and well packaged. When I had a query, a response was with my quickly and they helped me through the process. I now have a bountiful harvest of delicious, home grown mushrooms. Thank you so much.

I had a problem with the voucher code and their customer service sorted it out in no time
Well done!

Urban Farm it have been fantastic, they replaced my misplaced product immediately with great customer service. I’ll definitely buy from them again.

Being a brand new customer I was captivated by the video and information regarding home growing mushrooms.
Being a country boy I thought I would give it a go.
I was taken back by the very prompt arrival of my mushroom growing kit and instructions.
I couldn't wait to get started.
Such a friendly service and great value....well recommended. Thanks team and especially Alice 👍

I received a kit many months ago as a birthday present and for various reasons was unable to grow until recently. I tried to order my spore but the voucher wasn`t accepted. I contacted Urban Farm and received an immediate response and confirmation that it would be sent immediately. No quibble, extremely courteous and great customer service and relations. A rarity and much appreciated.