Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and wal... Voir plus
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Excellent customer service at Urban Bike Tech! There are times when questions regarding fit aren’t black and white as was my situation with seatpost and steering tube security locks. Not only was I p... Voir plus
The Urban Bike Tech team were awesome about recommending exactly the right pitlock for our two bikes. And when one of the locks had trouble due to the strange shape of my seat post, the team made the... Voir plus
Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seri... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Coordonnées de contact
470 Schooleys Mnt Rd , Suite 194, 07840, Hackettstown, Etats-Unis
- (800) 704 - 8310
- info@urbanbiketech.com
- urbanbiketech.com
4,8
Excellent
273 avis
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Coded Pits in stack
Urban Bike Tech had the coded Pits in stock. No long wait to order them from Germany.
31 juillet 2020
Avis spontané
Haven't received the packages yet but…
Haven't received the packages yet but the customer service here goes above and beyond!
31 juillet 2020
Avis spontané
Very Professional and friendly
USPS was a problem for a minute but Urban Bike Tech made it right. Went away from the transaction feeling very good. All one can ask. I will do biz with them again.
24 juillet 2020
Avis spontané
Excellent
Excellent help getting me exactly what I needed. Went out of his way.
10 juillet 2020
Avis spontané
Jason Rocks!
Great service and they had the needed key in stock. Thank you!
5 juillet 2020
Avis spontané
Got to me a week early
4 juillet 2020
Avis spontané
Fast reply that solved my issue
Fast reply that solved my issue. Thank you.
3 juillet 2020
Avis spontané
Great parts FAST.
22 juin 2020
Avis spontané
Jason was incredibly helpful
Jason was incredibly helpful. I discovered I ordered the wrong product and left a message to ask about swapping it for the correct one before the order shipped. Jason called me back first thing in the morning and was able to accommodate this request and was warm, helpful and funny too boot. That is the kind of customer service you always hope to receive,
15 juin 2020
Avis spontané
Excellent Service.
Excellent Service.
Surprisingly quick processing and shipping. The item was described in detail and fit my needs as expected.
12 juin 2020
Avis spontané
Came quickly and at a price comparable…
Came quickly and at a price comparable to that of the parent company. Thanks.
29 mai 2020
Avis spontané
Arrived as promised
12 mai 2020
Avis spontané
Urban Bike Tech is an awesome company…
Urban Bike Tech is an awesome company that sells amazingly effective products. I had a beloved custom touring Rodriguez that had Pitlocks on the dropouts, the seatpost, and the headset. Someone broke into my garage and stole the bike, and when it was miraculously recovered two and a half years later, other components were missing, but the original wheels, seat stem, and handlebars were still there! Someone definitely beat up the frame and the Pitlocks trying to get the wheels off, but the Pitlocks held. I contacted Urban Bike Tech in order to replace the Pitlocks. Customer service was stellar--professional and responsive, quick with fulfilling and shipping the order, and they even gave me a discount on replacements! I'm a customer of both Pitlock and Urban Bike Tech for life.
9 mai 2020
Avis spontané
Jason at Urban Bike Tech goes above and…
Jason at Urban Bike Tech goes above and beyond customer SERVICE! It is pretty amazing how quickly he responds to questions with knowledgeable and thorough answers. More importantly, the products are what you want to give you piece of mind knowing your bike is safe
5 mai 2020
Avis spontané
4th Purchase...same great customer service
4th purchase. Jason still answers my questions timely, and has provided great customer service through all four purchases. Awesome company!!
23 avril 2020
Avis spontané
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