Urgent express delivery
Booked a urgent delivery in a outlaying area within Jhb at 16h00. Parcel collected at 8 a.m the next day and delivered to customer by 11 a.m
Very impressed , keep up the good work
6 octobre 2026
Avis spontané
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À propos de l'entreprise
- Service de courrier et de livraison
- aussi dans
- Casier à colis
- Entreprise de packaging
- Magasin d'emballages
- Service logistique
- Société de transport international de marchandises
Écrit par l'entreprise
UrgentGo Courier was established in 2024 with the mission of redefining courier services by offering reliability, speed, and unmatched customer support. Headquartered in Johannesburg, we have built a strong presence throughout South Africa, combining innovative technology with a personalized approach to meet diverse delivery needs. Our Mission To deliver parcels quickly and securely across South Africa. To empower businesses with seamless delivery solutions that help them thrive. To leverage technology to create efficient, customer-centric operations. Our Services Nationwide Delivery Fast and secure delivery to all corners of South Africa. Options for same-day, next-day, or standard delivery to suit your needs. Business Delivery Solutions Dedicated services for e-commerce, retail, and corporate clients. Integration-friendly courier services for online businesses. Customized Courier Plans Tailored solutions to meet your unique delivery requirements. Third-Party Driver Services Partnerships with third-party drivers for quicker and more flexible deliveries. Why Choose UrgentGo Courier? Nationwide Coverage: We deliver anywhere in South Africa. Speed and Efficiency: Timely deliveries are our top priority. Affordable Rates: Transparent and competitive pricing for individuals and businesses. Customer-Centric Approach: Personalized service to ensure customer satisfaction. Technology-Driven: Using advanced courier management tools Our Vision To become South Africa's go-to courier company, trusted for reliable nationwide delivery solutions and exceptional customer experiences.
Coordonnées de contact
Shop 18 Flora Centre, Conrad Drive &, Ontdekkers Rd, Florida,, 1709, Johannesburg, , Afrique du Sud
- 010 023 4832
- support@urgentgocourier.co.za
- urgentgocourier.co.za
3,2
Moyen
5 avis
Aucun historique récent de demande d’avis
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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"Overnight" delivery taking a week with ZERO communication or accountability
"Overnight" delivery taking a week with ZERO communication or accountability
I paid for an overnight delivery from Randburg to Ballito, and almost a week later, the parcel has still not arrived. For over two days, customer service has been feeding me the exact same line: that they are "checking with operations." I am constantly promised that someone will call me back with an update, but the phone never rings. I am the one who has to keep phoning them to follow up, only to be given the same excuses. Absolutely no one can give me a concrete answer as to where my package actually is or why it hasn't been delivered. I have proactively confirmed the delivery address multiple times, re-verified the recipient's contact information, and even provided the estate access code well in advance. Despite doing all the work on my end, the parcel is nowhere to be found, and the company is refusing to provide real answers. Do not trust their "urgent" or "overnight" claims.
24 septembre 2026
Avis spontané
Réponse de Urgentgocourier
Hi Elmain Pretorius,
We need to correct the record regarding this delivery.
Our operational records show that delivery was attempted three times. Each attempt failed because the estate could not be accessed: the number provided in the delivery instructions for the access code repeatedly went unanswered.
When an access code was later supplied, the driver entered the estate, but the receiver was not at home and could not be reached by phone. Although you asked for the parcel to be left at the door, concern was also raised that it could be lost. We could therefore not leave it unattended without a signed POD or clear acceptance of responsibility.
The tracking history and delivery notes support these events. The delay was caused by unanswered calls, unavailable estate access, and no receiver available to accept the parcel—not by a lack of delivery attempts.
A further attempt can proceed once the receiver is reachable,
The parcel can be delivered once the receiver is available to provide estate access and accept the parcel. As today is a public holiday and there are no deliveries scheduled , the next delivery attempt will be arranged thereafter, subject to those requirements.
⭐ 1/5
⭐ 1/5
Extremely disappointing service. I paid for an overnight delivery because the parcel contained important, time-sensitive documents from the Embassy. It was supposed to arrive on Friday.
Instead, it was only delivered on Tuesday at approximately 17:00 — several days late.
During this time, I repeatedly contacted the company and stressed the urgency of the delivery. I was even told that the courier would deliver it, yet the promised timeframe was completely missed.
This caused me significant stress and disruption, particularly because these were important documents that I needed within a specific timeframe. Paying for an overnight service and receiving the parcel several days later is simply unacceptable.
Based on my experience, I would not recommend UrgentGo for important or time-sensitive documents. If timing is critical, I would strongly suggest choosing a courier that can actually deliver within the service timeframe you are paying for.
15 septembre 2026
Avis spontané
Same day delivery
thank you for your great service will be working with you for our same day delivery plans for our clients
19 juillet 2025
Avis spontané
Réponse de Urgentgocourier
Hi Buhle,
Thank you so much for the kind words and 5-star review! We’re thrilled to hear you appreciated our fast delivery and friendly team. We look forward to serving you again soon!
— The UrgentGo Courier Team
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