Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have recently acquired an oil that has a different scent compared to a friend's oil. I have been in communication with Nuxe customer service to facilitate the return of the product. The return proce... Voir plus

Noté 1 sur 5 étoiles

I have ordered from Nuxe US for at least three years and was always pleased with their speedy deliveries. However, my luck with them has apparently changed. In my last order of four items, one of them... Voir plus

Noté 1 sur 5 étoiles

I ordered several products on Jan 4,2022 for over $100. I still have not received it nor a replacement or a refund. Instead they are telling me to submit order information repeatedly, which I have pro... Voir plus

Noté 1 sur 5 étoiles

I really need to read the reviews before I start shopping online from now on. I had one of the worst customer service experience at nuxe.com, never receive the products I ordered and the shipping stat... Voir plus

À propos de l'entreprise

  1. Électronique & technologie

À propos de NUXE US

Informations provenant de diverses sources externes

In just 20 years, NUXE has become one of the world's leading brands. Nuxe offers you a wide selection of face care, anti-aging care and body care. Nuxe also invites you to discover Huile Prodigieuse®, the N#1 dry oil in France*, for your face, body and hair. * Source: IMS Health, Pharmatrend Personal Care Database – French body moisturizing oils market for women - year 2013 – in value – in pharmacy in France.

Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

232 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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Tous les avis

(232)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing!!!

Очень хорошая косметика!!!Мне понравилось покупать на Вашем веб-сайте,в дальнейшем буду с Вами сотрудничать и рекомендовать Nuxe косметику!!!

9 décembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Great website and great products

I had a wonderful time shopping on Nuxe.com! the layout is easy to navigate, and I had no problems finding what I was searching for. The checkout process was straightforward and simple. I had a question about a discount code, and their customer service was kind and helpful. The products I received came packaged so beautifully, and they were better than I expected! I am very pleased with both the website and the company, and I look forward to shopping with Nuxe more often :)

7 décembre 2015
Avis spontané
Logo de NUXE US

Réponse de NUXE US

Thank you :)
Have a nice day,

Noté 5 sur 5 étoiles

5 star experience with Nuxe

I love the honey face wash! It keeps my skin smooth and clear and does a great job removing make up. Nuxe shipped quickly and I enjoyed the free samples.

6 décembre 2015
Avis spontané
Noté 5 sur 5 étoiles

I love NUXE

I discovered NUXE while living in France--their products are great and cost effective--I only wish they offered the whole line here in the US--

5 décembre 2015
Avis spontané
Noté 3 sur 5 étoiles

Be careful with their discounted products

Everything with Nuxe was good. However, the product I purchased on sale was very old: 33 months from manufacturing date. I am not sure how fresh their other products are but I would not purchase the stuff on sale from their web site again. And you need to search for return policy before you buy. They did not mark it as final sale on the product page.

5 décembre 2015
Avis spontané
Logo de NUXE US

Réponse de NUXE US

Good Morning Victoria
Thank you so much for your feedback. I am deeply sorry about that.
Could you please email us your order number at customerservice@nuxe-us.com and we will be happy to take care of that issue for you.
Again, we apologize for the inconvenience and we look forward to hearing from you soon.
Best
Nuxe TEAM

Noté 5 sur 5 étoiles

Excellent service!

This was my first order with Nuxe. My order was processed and shipped quickly. I love that they have an option to add a gift bag for free. My items were packaged securely and nothing was broken. I will definitely be ordering again from this company and would love to try more of their products!

4 décembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Products

I always like the products of Nuxe: simple and nature. That's just like the essence of skincare : we don't need fancy ads or packaging, just a gentle and natural way to take care of the skin.

4 décembre 2015
Avis spontané
Noté 4 sur 5 étoiles

Great products but shipping could be better

I love Nuxe! Used to buy the products when I lived in France and continue to do so now that I am in the US. I really like Huile Prodigieuse. The oil, the shower gel, and the perfume. People tell me I smell like a warm Carribean beach. Hmm.

But shipping is really slow and I always seem to find the packages abandonned on my front door, tossed carelessly, or at the manager's office of my apartment building even when I am home. Help!

4 décembre 2015
Avis spontané
Logo de NUXE US

Réponse de NUXE US

Good Afternoon Laurence

Thank you for your feedback. We are deeply sorry about the packages being left at your front door.
We called USPS for you but they said that you should put a "note" on your door to let them know where they need to leave the boxes.
Again, we apologize for the inconvenience and we wish you a nice Holiday Season
Feel free to email us at customerservice@Nuxe-us.com should you need anything else
Best,
Nuxe TEAM

Noté 5 sur 5 étoiles

Lip balm is the bomb!

The nuxe lip balm is so good! I apply it in the morning and my lips stay hydrated in this cold winter weather!

2 décembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Prompt

Giving the lip balm as a gift for someone allergic to many products, so this was as natural as they get. I am trying a sample of the sensitive 24 hr cream for myself to see how my skin handles it. Very happy with my prompt order and free gift bag.

2 décembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Incredible

How can i descibe this awesome product , it is out of 7 stars not five , love it love it love it , it is a must for coming cold winter to have soft kissable tender lips . I'm totally satisfied thanks nuxe

29 novembre 2015
Avis spontané
Noté 3 sur 5 étoiles

Acceptable

The box arrived on time but the content was not nicely packed so to give it as a present I had to re-wrap it.

28 novembre 2015
Avis spontané
Logo de NUXE US

Réponse de NUXE US

Good afternoon

thank you for your feedback and for your recent order.
We are deeply sorry about that.
Could you please email us your order number at customerservice@nuxe-us.com?

We would love to fix the issue for you
Best
Nuxe TEAM

Noté 5 sur 5 étoiles

Nuxe.com Ordering & Shipping Process

From the sign-up to the shopping to the checkout process, I found Nuxe.com to be easy and very user-friendly.
After the ordering process, I received lightning fast shipping - I think it was only 3 days before the package arrived after I'd ordered.

28 novembre 2015
Avis spontané
Noté 5 sur 5 étoiles

I love the product!

The mask is awesome! Since I got the mask, I almost using it everyday. It smells very good also. I have told all of my friends that this brand is so good. I will repurchase this forever! Lastly, I wanna say that the officer team is awesome too!

25 novembre 2015
Avis spontané
Logo de NUXE US

Réponse de NUXE US

Thank you Vicky ;-)
We are looking forward to seeing you soon on nuxe.com!

Have a nice day
Nuxe TEAM

Noté 5 sur 5 étoiles

Great products! Great company!

I was first introduced to Nuxe products at a beauty event called Generation Beauty NYC 2015 created by IPSY. We were given their full-size perfume oil which can be used on the body, hair, face etc. not only was it great smelling it made my hair frizz free as well as my skin silky smooth. I received many complements and my sister-in-law absolutely loved it so I purchased the full-size perfume oil as a Christmas gift for her, as well as the lip mask to try for myself. The shipping was fast it was packaged beautifully even gave me a gift bag and a few samples. Overall I think the products are fantastic and highly recommend them. The company as a whole is wonderful and we are lucky to have it here in the US.

22 novembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Great custom service

Nuxe custom service is probably one of the best that I experienced so far. Chloe responded to my email very timely and was very flexible in providing solutions.

20 novembre 2015
Avis spontané
Noté 5 sur 5 étoiles

I love Nuxe

In 2013, I discovered Nuxe during a trip to France. Ever since, I've only used their skin product. My skin feels great!

20 novembre 2015
Avis spontané

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