I had ordered shirts for may 18 month old granddaughter who unfortunately had an accident and received 2nd degree burns on her chest. I emailed UV Skinz and their customer service (Erica) respond... Voir plus
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Lisez les avis des autres
I have a history of melanoma, and I find it easier to wear protective clothing than sunblock. UV Skinz fits the bill with style. I got a coupon in the mail two weeks ago, which reminded me that I wan... Voir plus
L'entreprise a répondu
I am very happy with my experiences with UV Skinz. The products are very good quality, and they stand behind them. When I had an issue, they were quick to respond and quite helpful. The only downside... Voir plus
It is a pleasure to submit a review for this company. High quality product. Superb customer service. Thoughtful and timely follow-up. Exceeded my expectations in every way. They are truly a ‘best prac... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
Coordonnées de contact
14914 Camage Ave, 95370, Sonora, Etats-Unis
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
4,8
Excellent
1 k avis
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A répondu à 100 % de ses avis négatifs
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Réponse de UV Skinz
Hello Kathryn,
Thanks so much for your review. We are thrilled you were able to take advantage of the sale and order some sun protective clothing. Enjoy your items! Have a great day.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
My order came quickly and I am very…
My order came quickly and I am very pleased with the clothing ordered. Thank you for the more reasonable pricing!!
25 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Debra,
Thanks for taking the time to share a review. We appreciate your kind words and business! We look forward to fulfilling your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Réponse de UV Skinz
Hello,
Thanks for your review! We hope to provide you with a 5-Star experience next time, and are grateful for your positive feedback. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great Products
Purchased several items for my husband and I for protection on our Aruba trip. There are numerous styles and colors of products to choose from. Very happy with the fit and quality of materials. I did return a couple items as I didn't care for the style on me. I did repurchase a different style item which is great. Return was easy with the form included with the order. Received my items in 2 business days (CA to NY) after ordering with free shipping. First time buying from UV Skinz, extremely happy with the product choices, colors, material and fit. Will definitely come back in the future.
24 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Sharon,
Wow, what a lovely review. We greatly appreciate the time you took to share your experience with us! We strive to deliver excellent overall service to our customers and are so happy you felt we met the mark. Thanks for choosing us for your sun protection gear; we can't wait to fulfill your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Réponse de UV Skinz
Hello Janet,
Thanks for sharing your feedback with us. We're thrilled to hear you are satisfied and impressed with your purchase. We hope to do more business with you in the future, have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Réponse de UV Skinz
Hello Jan,
Thanks so much for your review. We're happy you love your items! We look forward to fulfilling your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great product and quick service
Great product and quick service. Sizing is perfect.
23 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Steve,
We appreciate your review! Thanks for sharing your feedback with us, we're happy to hear our sizing charts are spot on. We look forward to providing your future sun protection needs. Have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Rapid delivery
Rapid delivery, perfect fulfillment. A company with a mission to protect, based on bitter experience. Be safe!
23 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Amy,
Thanks for your fantastic review! We're thrilled we provided you with a perfect overall experience. Thanks for supporting our mission to spread sun protection awareness. We look forward to fulfilling your next order. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
No free returns..
No free returns... I haven't had much opportunity to test the clothes out much because I got them at the end of this past summer (including clearance sale). So far, I like the colors/prints but can't speak on their wear. I will, however, say I'm disappointed they don't have free returns/exchanges. Wasn't aware of that before I made my purchase and that's risky with online buying. Spent $8.00 to mail back a clearance item for exchange so I essentially bought it for full price. Because of this, I highly doubt I'll continue shopping here.
22 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Emlee,
Thanks so much for taking the time to leave a review. We appreciate your business and are so sorry to hear you are disappointed with our Return Policy. As a growing company, we hope to eventually be able to provide customers with free returns. For now, we have a policy that allows customers to return items at any point, whether you have had the item(s) for thirty days or much longer. That being said, I have refunded your PayPal $8.00 in an effort to make this situation right and leave you feeling 100% satisfied. Thanks again for your feedback. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Excellent Customer Service & Delivery…
Excellent Customer Service & Delivery was Quick
22 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Danita,
Thanks for sharing your feedback with us! We're pleased to hear we delivered a 5-Star experience to you and can't wait to provide your sun protection needs in the future. Thanks for your business, have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Very durable expensive and funky sunwear
UVSkins offer quality sunwear which is very durable. My reason for the three stars is two things - some of the color combinations are funky, fadish, and frankly repulsive. Secondly, the prices are very high. UVSkins appeals to a more traditional or conservative group of customers with large families. I'd like to see sales/ prices and styles that recognize their traditional following. We buy your swimwear because it'll last through a couple of kid's use but we only buy from your meager sales (because that's what we can afford and really 30% off of the retail price is what I would expect to pay at retail not on sale) which usually just ends up being leftovers of mismatched stuff and the result just doesn't look nice (think color vomit) yet, the total cost is still high. We're walking ads for UVSkins...
21 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello,
Thanks so much for taking the time to share your feedback with us. UV Skinz really appreciates all customer feedback, and we try our best to listen to customers' ideas and incorporate them into future lines. We are so sorry that you are not satisfied with the colors and styles of the items you ordered and would love to chat more with you about potential ways we can improve our designs. We try to offer a durable and high-quality product at a price point that is still affordable for our customers. It looks like you still have the items and if you would like to send them back, we would be happy to accept them for a return or exchange at any point. Thanks again for your customer loyalty and valuable thoughts regarding our clothing. Despite your mixed experience, we are happy we could keep your family's skin protected and greatly value your business. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great customer service!!
20 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Rose,
Thanks for your awesome review! UV Skinz always puts our customers first so we're thrilled you felt taken care of. We look forward to fulfilling your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
I wear a sm-med top
I wear a sm-med top. I ordered a small but returned it for a medium because I wanted a looser fit. Love the style, comfort, thumb holes and nicely shaped hood.
20 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Teddy,
Thanks so much for your review. We appreciate your comments and are so happy you are satisfied with the fit and style of the Medium. If you have any suggestions on how we can deliver a 5-Star experience to you next time we'd love to hear them! Thanks for your business and have a wonderful day.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Réponse de UV Skinz
Hello,
Thanks for your fantastic review! We're so glad the item exceeded your expectations and look forward to providing your future sun protection needs. We appreciate your customer loyalty, have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great customer service
19 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Cynthia,
We appreciate your 5-Star review! Thanks for taking the time to give us feedback on how we're doing. We can't wait to fulfill your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
It is too short for a 6’ 2” guy
It is too short for a 6’ 2” guy. If I wear it correctly it doesn’t Go up my arm far enough. Fits great if I don’t put my thumb in the hole and wear it only down to my wrist.
18 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Dennis,
Thanks so much for sharing your feedback. We will be sure to pass your helpful comments on to our Design Team for future consideration. We would love to eventually expand to Tall sizes for Men and Women, so we appreciate this particular feedback! We hope to do business again with you in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Loved the range
Loved the range. It was easy to order. Choosing the correct size was tough but exchanging goods was easy.
18 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Kim,
Thanks so much for your review. We really appreciate your feedback and are pleased to read you found the exchange process to be a breeze! We will be sure to pass your compliments on to the Return/Exchange Department. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
My wife needs protection from the sun…
My wife needs protection from the sun and the jacket we bought for her is amazing. It's light weight so she can wear it when it's hot, and covers all her torso, she loves it.
18 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello James,
Thanks so much for the great review. Your positive feedback means a lot to us and are so happy that the Jacket met your wife's expectations! We hope to work with you again in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Excellent!
Excellent, I really love this clothing that saves me from having to apply sunscreen all over. The efficient and friendly Customer Service is much appreciated, thank you!
18 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello Stephanie,
Thanks so much for your review. We are so happy to read we hit the mark with our Customer Service and are thrilled you love the products and the greasy mess they help you avoid! Your feedback means a lot to us, thank you for taking the time to share. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Quality product with excellent service…
Quality product with excellent service 5+
17 octobre 2018
Avis spontané
Réponse de UV Skinz
Hello,
Thanks for leaving a review! We're so happy we delivered a 5+ customer experience to you. We look forward to doing more business with you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
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