Vanishing Inc. Magic Avis 324

Just wanted to say thank you! The package arrived, and as always – everything is perfect.
Over the past year, I’ve collected well over 300 decks – and every time, it’s the same feeling: pure adrenaline when a Vanishing package shows up!
You guys are truly special and never fail to impress.
Wishing you a great weekend!

My last order has been stuck in customs for 12 days straight because Vanishing Inc is outright refusing to provide the additional documents required by DHL. The documents required are a simple invoice that mentions "duty tax paid" on it. Both me and DHL have been in contact with Vanishing Inc over the last 12 straight days and all they said was "we are so sorry, we are doing everything we can" while in reality they are doing nothing at all. It's very possible that I will have to pay storage tax on my package which will be higher than the cost of my entire order (150 euros). Multiple attempts on my part and on DHL's part have been met with either complete silence or bizarre excuses. I don't even understand what "we are doing everything we can, but its out of our control" means. You have complete control over sending a measly invoice to DHL. If I worked for you, I could create and send that invoice in 1 minute, but after 12 consecutive days you are still unable to do it. Boggles my mind what the hell is going on over there and why I'm being treated with the utmost disregard and disrespect. I'm honestly disgusted by this experience and if Vanishing Inc wasn't the only European magic retailer I would probably never buy from them again.

I've been buying from Vanishing Inc for years now. Their magic selection and original products are unmatched, not to mention the great customer service! Shout out to Kyle for taking care of me when I had a small mix up with my order. Vanishing Inc is my first choice when it comes to shopping for new magic and it should be yours too! :)

This website is phenomenal. This is a massive library, full of magical knowledge by a multitude of various magicians, at incredibly reasonable prices.
Not to mention the customer service for packages is absolutely stellar in their speediness and helpfulness.
Honestly there is no reason why those who are new or seasoned in magic shouldn't be using this. What an absolute godsend.

Kyle and the team at Vanishing Inc. Magic go above and beyond for their customers. I have been ordering from them for years and have always had an out-of-this world experience. I recently reached out to the team with a question and they resolved it quickly with a jaw-dropping, incredibly, and generous response. Thank you gusy for all that you do!

I registered for Magi-Fest, which begins on 1-23 in Columbus, Ohio. Unfortunately, New Orleans had 10 inches of snow, and I may be unable to fly to Columbus. I contacted VI and received an immediate response about my situation The "Support Wizards" replied that VI would do everything to make it possible for me to attend in 2026. Their customer support was impressive...kind of like magic! I have been a VI customer for years and will remain a loyal fan.

Top class customer service, prompt delivery, questions answered quickly a truly caring customer friendly company.

Tu was amazing and very receptive to my requests. Their goal is to make customer service the best and they are succeeding.

Vanishing Inc. Magic is hands down the greatest magic company in the world. From their expertly curated products to their unparalleled customer service, they set the gold standard for what a magic company should be.

Their website is a masterpiece in itself—an incredibly user-friendly interface that makes browsing and shopping an absolute joy. The site is clean, intuitive, and beautifully designed, allowing you to easily find what you’re looking for while also discovering hidden gems along the way. It’s second to none and truly enhances the experience of engaging with their brand.

Their selection of effects, books, and tools is unmatched, offering everything from beginner-friendly tricks to advanced materials for seasoned pros. What truly sets them apart is their commitment to quality and innovation—every product they release is thoughtfully designed and thoroughly tested to ensure it meets the highest standards.

Beyond their incredible products, Vanishing Inc. is a hub for the magic community. Their dedication to education, through initiatives like Masterclasses and books, ensures that magicians not only learn tricks but grow as artists. Their team is made up of world-class magicians who genuinely care about the art form and its future, which shines through in everything they do.

Whether you’re just starting out in magic or have been performing for decades, Vanishing Inc. is the ultimate resource. They’re more than a magic company—they’re a community, a source of inspiration, and a driving force in making magic better for everyone. Simply put, Vanishing Inc. is magic at its very best.

Kyle was amazingly quick to respond to a query and very accommodating and super helpful. Plus incredible range of products and super speedy delivery.

Absolute favorite Magic Store out there!
Had an issue with a delivery, they helped me immediately to solve the whole problem!
The only place i shop for Magic!
Absolutely the best!

I've been learning and performing for over 2 decades, and Vanishing Inc has become my first (and often only) place to shop. I live in Canada, and shipping is only free but fast, exceptionally customer service, they live up to all policies offered and stand behind product. Their masterclass series is well done, as are all their releases.

Recently, when faced with a postal strike I contacted customer sercir to ensure I could get what I ordered without loss - Kyle (amd team) upgraded shipping kindly to ensure it. Thanks team VI. Customer for life.

Not just my favorite magic store online but my favorite online store of all. Have never had any major issues, and any minor hiccups have always been resolved with complete satisfaction and the utmost professionalism.

Have only had extremely positive experiences with this company. In the rare event where something went wrong with an order (never their fault - usually a hiccup caused by postal services), they went above and beyond to fix it, usually within hours. Extremely friendly, communicative and responsive.

Great company to work with. I have never had anything but positive experiences working with Vanishing inc. in fact I screwed up my order by mistake and they went above and beyond to fix it for me.

Absolutely wonderful experience throughout, I’ve been getting decks from here since I started this journey into playing cards, incredible customer support, and quality products that last ! Everything arrived packaged carefully and well protected, I couldn’t be happier! I’m currently using the cherry casino deck and tally ho circle back deck !
Thank you Vanishing Inc ! ✨🫶🏾

Extraordinary Customer Service!
Questions are answered promptly.

Been with VI over a decade.
Quick responses and prompt service
Quality customer support - questions and advice.
I’ve only had one simple issue with a prop in over 10yrs and it was replaced immediately.
Very professional.

Customer support is excellent and easily and promptly accessible. Great variety of products. Postage Paid is a great benefit.

I've been a customer with VI for over a decade, and what keeps me coming back is not only the excellent range of products that they offer, but also the thoughtful and attentive service. They are understanding, reasonable, and responsive. I've had a small issue or misunderstanding or two over the years (almost always an error on my end) and they have always been able to get things sorted out quickly. They are, in my opinion, the best in the business.