Vanzone Avis 

Réponse de Vanzone

22 juil. 2025

Hi Darion,

Thank you so much for your kind words! We're thrilled to hear you were impressed with both the service and quality of your van. If you ever need anything in the future, we're always here to help. Enjoy your new van!

Thanks again, from the team at Vanzone.

Réponse de Vanzone

6 juin 2025

Hi Shabbir, thank you so much for your kind words and for taking the time to leave such a fantastic review! We're thrilled to hear that you've had a great experience with us each time. It's always our goal to offer great prices, quick delivery, and friendly customer service, so it's wonderful to know we have consecutively done this with yourself. We really appreciate your continued trust in Vanzone, and we look forward to helping you again in the future!

Thanks again, from the team at Vanzone.

Réponse de Vanzone

29 avr. 2025

Thank you for the fantastic review! We're so glad to hear your experience with Vanzone was a positive one and that Simon was able to help make the world of business vehicle finance a little less overwhelming. Providing a seamless customer journey is at the heart of what we do at Vanzone, because we understand the value it brings to all our customers. Enjoy your new van, and don’t hesitate to reach out if you need anything in the future.

Thanks again, from the team at Vanzone.

Réponse de Vanzone

29 avr. 2025

Hi Dale, Thank you so much for your kind words and ‘excellent’ review. We're thrilled to hear that you were happy with the vehicle, the service, and the overall experience. Delivering ‘excellent vehicles’ at great prices with ‘great customer service’ is what we strive for with every customer. We will be sure to thank the team for the continuing great work. We truly appreciate your support and look forward to speaking to you again in the future!

Thanks again, from the team at Vanzone.

Réponse de Vanzone

29 avr. 2025

Thank you so much for your kind words and 5-star review! It means a lot to us to know that our team and especially the owner made a good impression. Hope to hear from you again soon!

Thanks again, from the team at Vanzone.

Réponse de Vanzone

20 déc. 2024

Hi Terry, thank you for the 5-star review. We always love to know that our customers trust in our business is well placed. We aim to provide realistic ETAs to our customers as we understand the importance of time within any business and especially if you don’t have another van which you rely on. ''Far exceeding'' a customers expectation is an amazing achievement for the team to hear. We hope you love the new van and will look forward to hearing from you again.

Thanks again, from the team at Vanzone.

Réponse de Vanzone

5 nov. 2024

Dear Mr Clancy,

Thank you for taking the time to share your feedback regarding your recent experience with Vanzone. I understand that your experience has not met your expectations, and I sincerely apologise for any inconvenience or frustration this may have caused.

I do wish to bring a few points to your attention as I want to assure you that since you notified us of the issues with the Knox Sensor, that occurred after the 150miles, we had been actively working to resolve the issue with your van. We have been proactive in every step, contacting Nissan Customer Services, Nissan Assistance, and the Nissan Dealership on your behalf, and communicating directly with you via phone and email to keep you updated on the progress. Originally the van was booked in for the 23rd of October, but with our constant communication with Nissan we managed to get the vehicle fixed within a couple of days.

Additionally, I must express that your request for over £11,000 in compensation for a warning light issue is very unreasonable. We have worked diligently to resolve the issue promptly and professionally, and we believe that our actions and efforts have gone above and beyond to help in this situation, despite our proactive efforts, you chose to use abusive language towards our staff. Such behaviour is unacceptable and will not be tolerated.

While I do understand your frustration that a new van has broken down, this is why manufacturers put a warranty in place to help resolve the situation. I do feel that us here at Vanzone, Nissan Customer Services, and the Nissan Dealership have acted in a timely manner, and I also want to emphasise that the van was repaired and ready for collection on the 15th, prior to its actual scheduled appointment date of the 23rd.

Please, if you need any further assistance, don't hesitate to get in touch.

Réponse de Vanzone

26 sept. 2024

Hi Darren, Thank you for the 5-star review. Here at Vanzone we pride ourselves on the service we provide so to say it was’ excellent’ is amazing to hear. From the sales team to customer service, we work together to ensure a seamless customer journey and keeping you informed from initial enquiry until after delivery. To say you recommend us is the highest praise we can receive from a customer. We hope you enjoy your new van and will speak to you again in the future.

Thanks again, from the team at Vanzone.

Réponse de Vanzone

24 sept. 2024

Hi John, thank you for much for this amazing review. We always aim to make the customer journey seamless and glad this was the case with yourself. The customer journey and price are always our top priority and you’ve pointed out both! ‘No hassle’ and a ‘fair price ‘is how we want all our customer to feel and to then state ‘this is the place to go if you are buying a van’ is the icing on the cake. A recommendation like that is the most we can ask of from our customers and promotes the hard working and friendly staff we employ. We hope you love the new van and will look forward to hearing from you again.

Thanks again, from the team at Vanzone.

Réponse de Vanzone

24 sept. 2024

Hi Philip, thank you so much for the fantastic review with such kind words, to hear that our company is ‘great to deal with’ and that our staff are ‘friendly’ is how we want all our customers to feel as we know this is the service you deserve. Pointing out are ‘large variety’ and ‘good prices’ is also appreciated as we do get our customers the best price and selection you can find in the industry. We are overjoyed that the whole customer journey has been great ‘from enquiry to delivery’ and hope your enjoying your new van. We can’t wait to hear from you again in the future.

Thanks again, from the team at Vanzone.

Réponse de Vanzone

24 sept. 2024

Hi Jake, Thank for you the 5-star review! We love to know when our customers have had a great experience with us. To hear that our staff gave ‘excellent service’ and we have ‘supportive sales and after sales’ is crucial to us, knowing we are doing things the correct way is how we want to carry on and will surely thank all staff for the praise. We know buying things online now is normal, but a vehicle does feel that little bit different but as this review stands a testament to, it’s just as easy as it sounds. We hope you are enjoying your new van and will think of us again in the future.

Thanks again, from the team at Vanzone.

Réponse de Vanzone

24 sept. 2024

Hi John, Thank you for the great review! Having ‘great communication’ with our customers is something we push for in Vanzone as our number one priority, we understand the value this has to any customer especially when you are looking at vehicles. We are glad that your van is ‘great’ as nothing is better than when a new vehicle turns up on your drive. Hearing that all ‘deadlines’ were met is also key to us and will be sure to thank customer service for ensuing its timely arrival. To hear you ‘will use Vanzone again definitely’ is the best outcome we can hope for, as we know we have done a great job. We hope you enjoy your new van and will speak to you again in the future.

Thanks again, from the team at Vanzone.

Réponse de Vanzone

16 sept. 2024

Hi Mark, thank you for the 5-star review. We are overjoyed that you had a 'great experience' with us, we are always pushing to give the best customer journey possible and glad this was the case with yourself. We also appreciate the shout out to the ‘lovely staff’ as a family business we strive to show the close and friendly team we have built. Enjoy your new van and please think of us when you need your next upgrade!

Thanks again, from the team at Vanzone

Réponse de Vanzone

Actualisé le 9 sept. 2024

Hi Mr Ledger, thank you for the outstanding review. You have highlighted both pillars of what we value most here at Vanzone. Our customer service team have decades of experience and work hard to keep our customers at priority number one. With prices, we can keep them lower than our competitors by not flaunting a million-pound show room so both us and you as the customer can enjoy the savings. We hope you enjoy your brand-new Nissan and come back to us in the future.

Thanks again, from the team at Vanzone

Réponse de Vanzone

9 sept. 2024

Hi Russell, Thank you for the great review. We really appreciate the feedback and are delighted that you had an excellent customer experience when using Vanzone. We prioritize our customers and give the best service possible as we understand how important this is. We hope that you are enjoying the van and will think of us in the future.

Thanks again, from the team at Vanzone

Réponse de Vanzone

30 août 2024

Hi David, thank you so much for the amazing 5-star review. We love to get feedback from our customers and to hear we are ‘’ a good company to deal with ‘’ is amazing as we aim to make our customer journey as easy as possible. Our other main aim is to give our customer the best price possible and to point this out too as to call us ‘’very competitive’’ is great. We hope your enjoying your new van and look forward to hearing from you in the future.

Thanks again, from the team at Vanzone

Réponse de Vanzone

20 août 2024

Hi Gary, thank you for the review. Firstly, apologies for the slight mix up at the beginning and for the honesty on the review but we are very happy that this could be resolved quickly and ultimately lead to you being happy with the service and purchase. Using online companies can always be a daunting situation but we can assure you, we at Vanzone can give a great service online just as if in person. To say you will ‘definitely use us in the future to get you next van’ is the most we can ask for from a customer and we will be sure to thank Naz for the great work he has done. Hope you are enjoying the new van.

Thanks again, from the team at Vanzone.

Réponse de Vanzone

25 juil. 2024

Hi Julie, thank you so much for this perfect review. We always adore when our customers have a great customer journey and can see this was the case. We will be sure to thank the customer service team as they have clearly done a great job as we know the importance of keeping everyone informed and updated. Being ‘’extremely happy with your purchase’’ and stating ‘’you would not hesitate to use us again ‘’ makes us extremely happy too as these are both things we love to hear from our customers and couldn’t ask for anything more. Please enjoy the van and we cannot wait to hear from you in the future.

Thank you again from the team at Vanzone.

Réponse de Vanzone

24 juil. 2024

Hi Simon. Thank you for the great 5-star review. You have perfectly explained the customer journey here at Vanzone, we make it as easy and seamless as possible. It can simply be this quick and the fact that you will use us again without hesitation is amazing to hear and we couldn’t ask for more. We will await your next call and hope you enjoy your new van.

Thank you again from the team at Vanzone.

Réponse de Vanzone

3 juil. 2024

Hi Lee, Thank you so much for the fantastic review. We always love it when a customer returns to us as it means we are doing something right. We always want our customers to get the best deals especially as to have them return in the future like yourself. We can’t ask for anything more than a customer highly recommending us and promising to return. We will await your call for your third van and continue to get you the best deals with a great service.

Thank you again from the team at Vanzone.