I’ve recently leased my 8th vehicle, using various companies over the years, and Van Zone have by far been the best when it comes to customer service. From start to finish, they delivered exact... Voir plus
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Nothing but excellent service from the Vanzone staff. Informative and kept communication throughout the whole process. From enquiry to delivery. a1 services love the van orderd one from main dealer... Voir plus
L'entreprise a répondu
Excellent service from initial enquiry to delivery of vehicle. Easy paperwork for the finance, deposit paid and vehicle delivered within 2 weeks. Kept fully informed throughout. Sales team were very h... Voir plus
L'entreprise a répondu
If you want a van.... Only one company worth dealing with. VANZONE. They provide good prices. Excellent service. Keep you informed. Call when you ask them to. Keep you informed. No lies or exaggerat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire Ford
- Concessionnaire automobile
- Fabricant de voitures
- Concessionnaire Citroën
- Concessionnaire Fiat
- Concessionnaire Isuzu
Écrit par l'entreprise
Having been in the motor industry for many years, one thing we have learned is that it is not a particularly pleasant environment for the customer. A recent consumer survey showed that the motor industry was one from bottom of a long list when it came to trustworthiness. Our main focus now is to provide an outstanding service to our customers right from the initial enquiry through to delivery and beyond, outstanding Customer service is vital. Vanzone offers the best van lease deals & van deals in the UK. We offer a price promise guarantee with free delivery anywhere in the UK. Low monthly repayments with dealer warranties on all van deals. We offer free quotes and the best van deals.
Coordonnées de contact
37-39 Holton Road, CF63 4HB, Barry, Royaume-Uni
- 02922744401
- sales@vanzone.co.uk
- vanzone.co.uk
4,7
Excellent
215 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Nothing but excellent service from the…
Nothing but excellent service from the Vanzone staff.
Informative and kept communication throughout the whole process.
From enquiry to delivery.
a1 services love the van orderd one from main dealer and got mesesed about so canceled van from ford ater a 3 mounth wait orderd from van zone van with me just over a week cant fault this company one bit will be back soon thanks every one
4 septembre 2023
Avis spontané
Réponse de Vanzone
Hello Ian, Thank you for leaving us a 5-star review. We appreciate you sharing your experience with us.
We are glad we were able to provide and deliver a service you were happy with.
We hope to deal with you again in the future.
Thanks alot,
Vanzone
First Class Service
From the first conversation with James then Lloyd both helped and advised in obtaining a new Peugeot E-Partner, moving on to Sam and Emily with sorting out the paper work excellent hassle free and kept up to date with progress throughout.
thank you
Iwan
21 septembre 2023
Avis spontané
Réponse de Vanzone
Hello Iwan, Thank you for leaving us a 5-star review. We appreciate you sharing your experience with us.
We are glad we were able to provide and deliver a service you were happy with.
We hope to deal with you again in the future.
I will ensure your kind words are relayed to our team, especially James, Lloyd, Emily and Sam
Thanks
Vanzone
Vauxhall comboFrom the minute I purchased my Van…
From the minute I purchased my Van everything was quick and simple the paperwork side was straight forward the delivery was very good thanks to the team.
19 septembre 2023
Avis spontané
Réponse de Vanzone
Thank you Raymond for leaving us a 5-star review. We appreciate you sharing your experience with us.
We are glad we were able to provide and deliver a service you were happy with.
We hope to deal with you again in the future.
I will ensure your kind words are relayed to our team.
Thanks
Vanzone
Thank you for a great experience…
Thank you for a great experience Vanzone! I recently purchased a new van and the service was excellent. Emily kept me informed every step of the way and was a pleasure to deal with. I will definetly be buying my next van through you!
15 août 2023
Avis spontané
Réponse de Vanzone
Hello Stephanie, Thank you for leaving us a 5-star review. We appreciate you sharing your experience with us.
We are glad we were able to provide and deliver a service you were happy with.
We hope to deal with you again in the future.
I will ensure your kind words are relayed to our team, especially Emily.
Thanks alot,
Vanzone
Excellent service Competitive pricing…
Excellent service Competitive pricing Ex stock delivery plus first rate delivery
What more could you ask for?
13 septembre 2023
Avis spontané
Réponse de Vanzone
Hello, Thank you for taking the time to leave us a 5-star review. I will endeavour to pass your kind words back to our team.
We really appreciate your business and we hope to deal with you again in the future.
Kind Regards,
Vanzone
Had a fabulous experience with…
Had a fabulous experience with 'Vanzone' recently. Chris and the team were wonderful right the way throughout the process and the van was delivered on the day they stated.
1 septembre 2023
Avis spontané
Réponse de Vanzone
Hi Jamie, Thank you for taking the time to leave us a 5-star review. I will endeavour to pass your kind words back to our team, especially Chris.
We really appreciate your business and we hope to deal with you again in the future.
Kind Regards,
Vanzone
Great Service
Hi Vanzone , would just like to say thank you for organising my new van. Your team were very patient with me and went out of their way to secure a quality vehicle. Can't recommend Vanzone enough.
1 août 2023
Avis spontané
Réponse de Vanzone
Hi Martin, Thank you for leaving us a 5-star review. We appreciate you sharing your experience with us.
We are glad we were able to provide and deliver a service you were happy with.
I will make sure your feedback is relayed back to our team.
Kind Regards,
Vanzone
Had my new van delivered yesterday
Had my new van delivered yesterday, all as ordered & described.
Excellent service from Vanzone, they kept me informed all the way through the process.
Would 100% recommend them & I will approach Vanzone again without hesitation when I change my van in future.
18 août 2023
Avis spontané
Réponse de Vanzone
Hi Dean, Thank you for taking the time to leave us a 5-star review.
We are happy to here that the service we provided was of excellent standards.
Also, thank you for recommending our company to others - we appreciate it. We do offer a 'refer a friend’ scheme where you could make some extra money if your friends purchase, so make sure they give us your name when they phone.
Kind Regards,
Vanzone
Really easy to talk to
Really easy to talk to, we are more than happy with the Van thank you, Would definitely recommend VanZone
28 avril 2023
Avis spontané
Réponse de Vanzone
Thank you for taking the time to leave us a 5-star review.
Also, thank you for recommending our company to others - we appreciate it. We do offer a 'refer a friend’ scheme where you could make some extra money if your friends purchase, so make sure they give us your name when they phone.
Kind Regards,
Vanzone
Chris from vanzone made my purchase…
Chris from vanzone made my purchase very easy and went above and beyond kept me updated all the time if you need a van I would highly recommend this company the girls in admin was amazing aswell very polite and professional definitely buy off this company again without any hesitation 👍🏻😀JPBUILDERS
16 août 2023
Avis spontané
Réponse de Vanzone
Hi Jarrod, Thank you for taking the time to leave us a 5-star review. I will endeavour to pass your kind words back to our team, especially Chris and our Admin Team.
We really appreciate your business and we hope to deal with you again in the future.
Kind Regards,
Vanzone
Réponse de Vanzone
Hi Scott, Thank you for taking the time out to leave us a 5 star review.
Your feedback will be passed on to our team to see, we really appreciate it.
Kind Regards,
Vanzone.
Easy to contact and quick with and…
Easy to contact and quick with and correspondence.
14 août 2022
Avis spontané
Réponse de Vanzone
Hi Peter, Thank you for taking the time to leave us a 5-star review.
We really appreciate your business and we hope to deal with you again in the future.
Kind Regards,
Vanzone
Réponse de Vanzone
Hi Steve,
Thank you for taking the time out to leave us a 5-star review. We appreciate it.
Kind Regards,
Vanzone.
Réponse de Vanzone
Thank you for the review - Although we do however disagree with everything you have said.
You enquired with us 31/07/23 you made 3 calls to us, Jon has tried contacting you via telephone 6 times in total which I don’t believe to be excessive, we were responding to an enquiry you made to us.
I am sure you would have complained if we didn’t call you back at all and I would encourage our sales team to contact customers. (I have the calls stats and recordings available on request)
The sales person in question has sent you a lovely email about the van for your son and is not pressurising you at all, I have also heard the phone call to another staff member where you have said we left you 16 messages in 4 days this is just complete fabrication and adds to your delusional thoughts.
With this completely slanderous review I would request you remove this or we will look to take legal action to get this removed.
Excellent service from vanzone
Excellent service from vanzone - found the right van out there when everywhere else had long waiting times or stopped taking orders for VW Transporters. Finance was sorted out and delivery was arranged in a really short timeframe and for a really great price.
Thanks Vanzone
7 juillet 2023
Avis spontané
Réponse de Vanzone
Hi Neil, Thank you for leaving us a 5-star review. We appreciate you sharing your experience with us.
We are glad we were able to provide and deliver a service you were happy with.
We hope to deal with you again in the future.
Enjoy your New VW!
Kind Regards,
Vanzone
Excellent service from first contact to…
Excellent service from first contact to delivery .
Updated information on process and delivery times
17 juillet 2023
Avis spontané
Réponse de Vanzone
Hi Brian, Thank you for taking the time out to leave us a 5 star review.
Your feedback will be passed on to our team to see, we really appreciate it.
If you need anything at all, please don't hesitate to give us a call.
Kind Regards,
Vanzone
Stay away from this company
A van was delivered to us in February 2023 (this should have been October 2022). It was delivered damaged and with a fault that remains unresolved. Vanzone have completely washed their hands of all responsibility or compensation that they previously advised us would be forthcoming once the faults were resolved.
10 février 2023
Avis spontané
Réponse de Vanzone
Thanks for your feedback Darren and we do appreciate the fault has taken a while for a fix with the manufacturer but all models have now been recalled.
We sell brand new vehicles and the Manufacturer would be liable for any warranty work but again apologies we couldn’t be more help with the fix.
Kind Regards,
Vanzone
Great customer service
It’s been a while since I bought my Peugeot Boxer from Vanzone, all was great. I recently had a breakdown issue and Sam from Vanzone couldn’t have been more helpful. Gave me phone numbers etc for me to get sorted 👍🏼
Gareth B Jones
18 juillet 2023
Avis spontané
Réponse de Vanzone
Hi Gareth, Thank you for taking the time to leave us a 5-star review.
I will ensure our team sees your kind words, especially Sam.
We really appreciate your business and we hope to deal with you again in the future.
Kind Regards,
Vanzone
Highly recommended
Simon @ VanZone has the patience of saint, calling weekly with any updates of prospective vans !! It's taken us a while and a lot of quotes to get the van we were looking for and when one came up to process couldn't have been easier.
Would recommend to anyone looking for vehicle at this time
30 juin 2023
Avis spontané
Réponse de Vanzone
Hello Robert,
Thank you for your kind and honest 5 star review, I'll make sure your feedback gets to Simon and the team. Thank you for recommending our company to others - we appreciate it. We do offer a 'refer a friend’ scheme where you could make some extra money if your friends purchase, so make sure they give us your name when they phone.
If you need anything at all, please don't hesitate to give us a call.
Kind regards,
Vanzone
Promised delivery of new van by end of…
Promised delivery of new van by end of May stating to give them until the end of June wasn’t able to deliver now they are now refusing to give me the deposit back saying they can deliver in July to which I have told them it’s too late
4 juillet 2023
Avis spontané
Réponse de Vanzone
Hi Robert,
Thank you for taking the time to leave us a review.
We understand there have been delays with the initial van you ordered and can only apologise for the inconvenience this may have caused.
However, I understand you have since accepted a new van that we’re able to source and supply for you. Since making this arrangement, you have since changed your mind and wish to cancel.
Unfortunately, at your request, we’ve processed the order of the new van, so although we will happily cancel your order as raised, you would be at a loss of your deposit as explained by our sales manager.
If you have any further queries or concerns, please feel free to contact your account manager.
Kind Regards,
Vanzone
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