Everything was of top standard and quality .very best and reasonable price. Best quality dokha and all types vape items available. Friendly staff with full of products knowledge and explanation .high... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
My dokha always arrives on time and is ALWAYS fresh. I’ve been buying from here for a couple years now and I have yet to get anything but quick delivery and fresh dokha. The one time I did need cust... Voir plus
L'entreprise a répondu
Avoid, made an online order locally in uae over 3 days ago and to date not a single communication about delivery. Called and emailed with no answer whatsoever. Waste of time.
L'entreprise a répondu
Put my order 18 days ago, still can't track it. It says it's waiting for information. I've contacted customer service a time ago without any reply.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Vape Dokha - A Store Like No Other! At Vape Dokha, we're more than just a retailer; we are the destination for connoisseurs of vaping and Dokha. We understand that our customers seek quality, variety, and authenticity, and that's exactly what we deliver. Our journey began with a simple yet powerful mission: to bring together the finest brands of Vape and Dokha under one roof, creating a unique shopping experience that caters to all your needs. Our Selection - Curated Excellence We believe in the art of choice. That's why every brand featured at Vape Dokha has been handpicked for its exceptional quality, flavor profile, and customer satisfaction. Our extensive range includes premium Dokha tobacco, high-quality Medwakh pipes, and an array of vape products that promise an unparalleled experience. From traditional blends to modern flavors, our selection is diverse yet carefully curated to ensure you find exactly what you're looking for. Quality You Can Trust At the heart of our store is a commitment to quality. Every product on our shelves has passed stringent tests for quality and safety, ensuring that you enjoy the best vaping and Dokha experience possible. Our partnerships with leading brands in the industry reflect our dedication to providing products that are not only enjoyable but also reliable and safe. A Shopping Experience Redefined Shopping at Vape Dokha is an experience in itself. We've designed our store to be welcoming, informative, and user-friendly, making it easy for both seasoned enthusiasts and newcomers to navigate our extensive product range. Our knowledgeable staff are always on hand to guide you through our selection, offering personalized recommendations and insights that enhance your shopping experience. Join Our Community Vape Dokha is more than just a store – it's a community of like-minded individuals who share a passion for quality vaping and Dokha products. We're constantly updating our inventory, following industry trends, and listening to customer feedback to improve and grow. Whether you're a seasoned aficionado or new to the world of vaping and Dokha, we invite you to explore our selection and discover why Vape Dokha is a store like no other.
Coordonnées de contact
Abu Dhabi, 206144, Abu Dhabi , Emirats Arabes Unis.
- +971569008781
- info@vapedokha.com
- vapedokha.com
3,3
Moyen
98 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I haven’t received my product or a…
I haven’t received my product or a notification it has been shipped
7 novembre 2024
Réponse de Vapedokha
Hi Ryan, apologies for the late reply. Your order was dispatched with tracking on 7 November. If there's anything still outstanding, please contact info@vapedokha.com. — The Vape Dokha Team
I have been ripped off
I have been ripped off
Please save yourself.
I ordered the product months back and I kept chasing for updates and no updates. I requested cancellation and refund which was confirmed. They did not process the refund and despite my cancellation they now after months sent some trash dhoka.
They said this was stuck at the custom but on the tracking clearly shows it was processed in November. I now have to bear all delivery charges and am not sure that I will receive my money.
Please choose another shop instead of these scammers.
They are number 1 for worst customer service, worst customer experience, stealing and scamming customers.
After all this they have requested a review.
18 octobre 2024
Réponse de Vapedokha
Thank you for sharing your experience. We sincerely apologize for any inconvenience caused and appreciate your feedback, as it helps us improve our service.
We acknowledge that your order faced unforeseen delays due to a customs issue, which regrettably affected its timely delivery. While we strive to ensure a smooth process for all our customers, certain circumstances beyond our control can occasionally lead to disruptions.
According to our records, the order has now been delivered to you. However, if you have any concerns about the product or unresolved issues, we would be happy to assist further.
We value your business and take customer satisfaction seriously. Thank you for your understanding, and we hope to regain your trust in the future.
Kind regards,
Vape dokha
They are scam
They are scam. I made an order waiting more than two months and they said they refound and I get still nothing lying scam not professional and I already reported avoid if you don’t wanna lose your money.
Vapedokha
vapedokha.com Worst experience
24 octobre 2024
Avis spontané
Réponse de Vapedokha
Thank you, Michelle! — The Vape Dokha Team
I still have not received my order?
9 octobre 2024
Réponse de Vapedokha
Hi Usman, apologies for the late reply. Your order was dispatched with tracking on 9 October. If you need any help, please email info@vapedokha.com. — The Vape Dokha Team
RUȘINE!
Am comandat pe 2 septembrie. Acum suntem în 12 octombrie. Nici un semn de la distribuitor. Dezamăgitor!!!
4 septembre 2024
Réponse de Vapedokha
Vă mulțumim pentru feedback și ne pare sincer rău pentru neplăcerile cauzate.
Dorim să vă reamintim că v-am comunicat deja faptul că există o cantitate maximă permisă pentru expedierea către destinația dumneavoastră, conform reglementărilor locale. Din acest motiv, expedierea comenzii dumneavoastră a fost realizată în conformitate cu aceste reguli stricte.
Înțelegem frustrarea cauzată și vă asigurăm că facem tot posibilul pentru a respecta reglementările și pentru a asigura livrarea în cel mai scurt timp posibil.
Vă mulțumim pentru înțelegere și pentru oportunitatea de a rezolva această situație.
Cu stimă,
It was really simple to order and the…
It was really simple to order and the shipping was fast
26 septembre 2024
Réponse de Vapedokha
Thank you, Mamadou! — The Vape Dokha Team
My order is never arrived but not…
My order is never arrived but not because of you but because in this country (qatar) are not allowed. I am
Still waiting for the redound
23 septembre 2024
10/10 Customer service. Promises made, promises kept.
Items arrived quickly and as described in pristine condition.
I will definitely be a regular customer as long as this remains the standard.
14 septembre 2024
Réponse de Vapedokha
Thank you, Dino! Promises kept, always. — The Vape Dokha Team
I received the original packet which I…
I received the original packet which I can see it was already opened but it's totally not the tobacco I know. It tastes different 😞 very sad
13 septembre 2024
Réponse de Vapedokha
Hi Martin, we're sorry about this. All our products are 100% authentic and sealed when they leave us. Packages are sometimes opened by customs for inspection. Please email a photo to info@vapedokha.com and we'll make it right. — The Vape Dokha Team
exact item fresh and shipping revived…
exact item fresh and shipping revived at suitable time
26 août 2024
Réponse de Vapedokha
Thank you, Dr. Ahmed! — The Vape Dokha Team
Tobacco was dry
23 août 2024
Réponse de Vapedokha
Hi Ian, thanks for the feedback. We're sorry the tobacco arrived dry. Long transit in hot conditions can affect moisture. Please email info@vapedokha.com and we'll look after you on your next order. — The Vape Dokha Team
Réponse de Vapedokha
Thank you, Ailith! — The Vape Dokha Team
Very fast
Very fast
I just got my order now. thank you it was faster than what i have expected
24 août 2024
Avis spontané
Réponse de Vapedokha
Thank you! Glad it arrived faster than expected. — The Vape Dokha Team
I didn’t receive my goods
17 août 2024
Réponse de Vapedokha
Hi Navratan, apologies for the late reply. Your order was dispatched with tracking on 17 August. Please email info@vapedokha.com if you still need help. — The Vape Dokha Team
Réponse de Vapedokha
Thank you for your positive feedback! We're glad to hear you’re happy with the quality and price. We appreciate your support and look forward to serving you again!
Best regards,
Réponse de Vapedokha
Thanks for the awesome feedback! We're thrilled that you had a great and fast experience with us. We look forward to serving you again!
Best regards,
The Vape Dokha Team
Réponse de Vapedokha
We apologize for the delay and any inconvenience caused. We’re happy to hear you’ve received your order too ! If you need any further assistance, feel free to contact us.
Thank you for your patience
Everything was of top standard and…
Everything was of top standard and quality .very best and reasonable price. Best quality dokha and all types vape items available. Friendly staff with full of products knowledge and explanation .highly recommended shop in abu dhabi city .
12 janvier 2024
Avis spontané
Réponse de Vapedokha
Thank you, Mohammad! Our team appreciates it. — The Vape Dokha Team
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