Reliable. I've ordered from them several times. Everything is always sent in a box and any eliquids are bubble-wrapped. Delivery is on time. I make inquiries via whatsapp. They're very helpful. Two po... Voir plus
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Really difficult to buy from them, more difficult to return items, in Spain they use Nacex to handle returns, I bought article that was in stock in their Web, however they actually didn't, they sent a... Voir plus
Hello I am now a longtime customer an can not complain maybe years ago the service was not the best ,they have very competitive pricing , the only little issue was with a Blaze DNA CHIP problem an the... Voir plus
One of the eLiquids made me ILL, completely sick. I asked VapeoTotal about this issue and they just closed the conversation chat in less than 30 seconds. I tried to chat again, and they responded t... Voir plus
À propos de l'entreprise
Coordonnées de contact
2,6
Bas
47 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Dålig kundservice
Riktigt dålig kundservice. Löser inte ditt problem via mail, och svarar inte på WhatsApp heller
13 février 2023
Avis spontané
My patience is running out. Received Broken device and got ignored
My patience is running out.
I received a broken Abyss AIO and contacted customer support 3 times before I even got a response. Here they asked me to contact them through Whatsapp so they could help me out.
So I contacted them via Whatsapp. I explained the situation, added pictures of the problem, and continued messaging them 3 or 4 days in a row because I simply didn't get a response.
No I left a offline chat message on the website explaining this and they sent me their address and told me (not asked) to send it to them. So now I pay shipping to get a faulty product and I need to pay shipping AGAIN to return such faulty product in the hope that they even come back to me and not ignore me for another 2 weeks. I am buying something from a European company, I can't believe how they think this is normal. none of the (few) messages didn't even include "I'm sorry to hear" or whatever let alone provide the customer service that should match the quality of products they supply. Vapeototal, come on. I shouldn't have to do all this to get a working product.
12 octobre 2022
Avis spontané
Terrible customer service
Had ordered a Wick'd Omega RBA. Unfortunately, an insulator was missing when it arrived and so it was unusable. Vapeototal felt absolutely not responsible for doing anything to help but wanted me to contact the modder and clarify the problem by myself. And they lied to me by telling me that they dont have any Omegas left for an exchange, but on the webside they were and are still available. Great customer service.... so i decided to send the item back. After 2 weeks nothing heard, 2 emails written until I got an answer. My money was then refunded but my account got blocked without an explanation. Just got an email that money refunded and my account is blocked.
Wow what a customer friendly store... The store does not seem to remember the words: guarantee, warranty or right of withdrawal. Do yourself a favor and dont buy there.
16 septembre 2022
Avis spontané
One of the eLiquids made me ILL
One of the eLiquids made me ILL, completely sick.
I asked VapeoTotal about this issue and they just closed the conversation chat in less than 30 seconds. I tried to chat again, and they responded they had more customers to attend. The problem is that even after closing the chat window and trying again, I was still in position number one of the queue, so there were no more customers waiting on the chat line.
25 juillet 2022
Avis spontané
super god butik
super priser gode vare og altid hurtig levering
har købt derfra 4 gange aldrig nogle problemer
29 mai 2022
Avis spontané
Best vape website in Europe
Best vape website in Europe. Always perfect. Great prices, products, selection, service and fast shipping.
Just got my 10'th order from them and no problems on anything yet 🙂
Thomas Nielsen. Denmark
20 janvier 2022
Avis spontané
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