I ordered a cotton blouse with embroidery . The photo of the blouse was beautiful. After waiting over 3 weeks, what they sent was a cheap rayon simple blouse that looked like something you would ma... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Took over a month to deliver.Dresses were NOTHING like their pics! They look like old fashion table cloths! No lace no crochet just plain ole heavy cotton. They suggested sizing up which I did but the... Voir plus
L'entreprise a répondu
Everything is so very beautiful. It was difficult choosing one thing to establish myself with your company. I'll be back and thank you so very much
L'entreprise a répondu
I choose two dress and one shirt once I received notification for my order is completely wrong it showed 2 shirt and I dress was not my chose. Nor the size I need Dress size was a small and I need a... Voir plus
L'entreprise a répondu
2,3
Bas
1 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The ugly face of online trading
Due to system restrictions, I must register 1 stars; the real figure is -20 stars. Paid £120 for three items. What turn up are some garbs that I would not even give to a charity. To the folks at Vchics, you are in breach of the Trade Descriptions Act 1968 (1968 c 29) where The Act aims to prevent businesses from making false or misleading statements about goods and services they offer. Since I do not expect the company to do anything about the issue ( other than rhythmic mantra of vague apologies), I am tempted to ask the UK government to apply a 200% tariff on the imports of these odious items.
25 novembre 2025
Avis spontané
Réponse de Vchics
Dear Rob Lechon,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Ordering was simple and product…
Ordering was simple and product illustrations were nice
24 novembre 2025
Avis spontané
Réponse de Vchics
Dear Timothy Wallace,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
So far everything is going well.
So far everything is going well.
I haven't received my packages yet.
And I can't wait for it to get here.
22 novembre 2025
Avis spontané
Réponse de Vchics
Hello, thank you so much for taking the time to share your positive feedback! Could you please tell us your order number? Or you can contact our after-sales customer service at support@vchics.com to check your order status.
I wouldn't even give it 1 star so…
I wouldn't even give it 1 star so disgusted with the product. Nothing like the pictures. I ordered cable jumper as a gift recieved a cheap printed hoody.
Wish I'd looked at the reviews before buying.
20 novembre 2025
Avis spontané
Réponse de Vchics
Dear Carol Dowell,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Beautiful clothes
The products look fabulous and I can't wait to receive them. I am a little concerned however because I haven't received an order number or shipping information. This has caused me slight anxiety because I ordered Christmas gifts for my family.
But your products are beautiful and I can hardly wait to receive them.
Thank you.
17 novembre 2025
Avis spontané
Réponse de Vchics
Dear Lynn Macri,
Thank you so much for your feedback.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
I didn't like that there was not enough…
I didn't like that there was not enough pictures, ex: no pictures of the front or vice versa. Don't really know what to expect until I receive my items
22 novembre 2025
Avis spontané
Réponse de Vchics
Hello, thank you so much for your comment and feedback! We are always looking to improve our website, so we really appreciate you sharing your thoughts. If you would like to see more product information, you can contact our after-sales customer service at support@vchics.com.
I just bought a snowflake Christmas…
I just bought a snowflake Christmas dress, I want to return but have no way to know the process! It was a cheap print on a poorly made fabric and not anything like the picture! What a waste of money and time. Don’t order from this site I would give it no stars if it was an option 😡
6 novembre 2025
Avis spontané
Réponse de Vchics
Dear Darlene Mattuchio,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Do Not Buy
When I finally received what I ordered it was NOTHING at all like they show on their website. It was to be a cardigan sweater but what came wasn't no sweater it was the cheapest material and looked nothing like the picture on website and I paid $70 for this. I emailed the company wanting my money back and a return slip to mail it back. But they want me to take a picture and then they will decide what to do. WRONG I need to return and get my money back. And their support system SUCKS!!!
14 novembre 2025
Avis spontané
Réponse de Vchics
Dear Debra VanDyke,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Cheap Products
Shipping took forever. Products don't look anything like advertised. Cheap, slick material.
18 novembre 2025
Avis spontané
Réponse de Vchics
Dear tammy jack,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The photos are absolutely nothing like…
The photos are absolutely nothing like the real garment. I’ve paid £50 for what looked like a warm thick long Celtic coat and it’s been made out of the thinnest fabric ever. It’s an absolute SCAM. Disgusting
18 novembre 2025
Avis spontané
Réponse de Vchics
Dear Sue Harland,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
So many illegitimate sites
So many illegitimate sites! Ive researched now 20 of these sites. Fake AI photos with the same models modeling in the same pose, different AI produced clothing with multiple colors and patterns. Actual great looking clothes that don't exist. DONT BUY ANYTHING ONLINE WITHOUT MAKING SURE IT EXISTS!! When you can't find a similar item from a legit site, IT IS FAKE! Don't believe me? Go ahead, order that perfectly designed sweater, dress, or coat. They've probably made millions on American consumerism.
15 novembre 2025
Avis spontané
Réponse de Vchics
Dear wakey,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Réponse de Vchics
Dear Clare,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I have had a terrible experience with…
I have had a terrible experience with this company! I never received the top I ordered ( they kept telling me that it was “stuck in customs”…) finally, after several weeks, I requested a refund…I have never received a refund! I will NEVER do business with them again!
14 octobre 2025
Avis spontané
Réponse de Vchics
Dear marilyn hu,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Awful awful
Please please stay away from this company. I ordered two thick knit jumpers from them. Paid £70.08. Which i thought was good for a proper knitted thick Icelandic jumper.
But I got 2 nylon tops with a print of the design on the tops. Reported this and never got an answer.
So rang paypal lucky enough i paid through them. As soon as I said who it was they straight away gave me my refund.
People please stay well clear of this awful company. Trading standards have been informed.
12 novembre 2025
Avis spontané
Réponse de Vchics
Dear Helen Hunt,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and we are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve the issue for you.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Don’t ever order anything from here
Don’t ever order anything from here. And PayPal doesn’t stick up for their customers at all. I ordered a sweater for Halloween on October 21 and I never received it by the 28th which it said on their website that I would have it by Halloween. I never received the item and it shows that it’s shipped and came to me. They refunded me at PayPal and then took the money back in favor of the customer so now I’m out almost $50 for nothing.
22 octobre 2025
Avis spontané
Réponse de Vchics
Dear Anisa Jackowski,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Total Scam
Less than one star. My wife ordered a dress, sort of a costume style, and what arrived a few weeks later was a printed smock. Terrible quality. When I asked for a refund, they said it was shipped from China, and a 20% discount was all they could offer. When pressed for the refund, they upped the discount to 30%, as if I will every shop there again.
3 septembre 2025
Avis spontané
Réponse de Vchics
Dear Lester R.,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Didn’t look like anything in the picture and I can’t return the item
The dress I bought for £40 looked nothing like the picture. It was literally a printed out pattern on some cheap fabric. Also very bad sewing work as well. And I can’t return the dress no matter how many calls and emails I send. I recommend not to buy anything off Vchics.
10 septembre 2025
Avis spontané
Réponse de Vchics
Dear Sophie Summers,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The product doesn't look like the advertisement.
The product doesn't look like the advertisement at all, the material is poor quality, and the designs are printed not sewn into the fabric. I could not be more disappointed in my purchase and will be seeking a refund.
12 novembre 2025
Avis spontané
Réponse de Vchics
Dear Jeff Wood,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I have not received anything I have…
I have not received anything I have ordered. No updates, nothing. I don’t understand. No emails about my orders. I need some help please.
24 octobre 2025
Avis spontané
Réponse de Vchics
Dear Jaqulene Cantley,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
Scandinavian Spirit at its finest.
All selections maintained true to the Scandinavian/ Norse traditional culture. It is hard to find true culture apparel that isn't going to cost you your first born child and an animal sacrifice. The only negative I have is that there was no guarantee on delivery dates given or even an estimate of when things will arrive.
10 novembre 2025
Avis spontané
Réponse de Vchics
Dear Customer,
Hello, thank you for your interest in our website and your positive feedback!
To find out our shipping times, please visit our website: https://www.vchics.com/pages/deliveryshipping?spm=..index.footer_1.1
For any further questions, please feel free to contact us.
Have a nice day!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.