Vchics Avis 1 269

TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered a cotton blouse with embroidery . The photo of the blouse was beautiful. After waiting over 3 weeks, what they sent was a cheap rayon simple blouse that looked like something you would ma... Voir plus

Noté 1 sur 5 étoiles

Took over a month to deliver.Dresses were NOTHING like their pics! They look like old fashion table cloths! No lace no crochet just plain ole heavy cotton. They suggested sizing up which I did but the... Voir plus

Noté 5 sur 5 étoiles

Everything is so very beautiful. It was difficult choosing one thing to establish myself with your company. I'll be back and thank you so very much

L'entreprise a répondu

Noté 3 sur 5 étoiles

I choose two dress and one shirt once I received notification for my order is completely wrong it showed 2 shirt and I dress was not my chose. Nor the size I need Dress size was a small and I need a... Voir plus

L'entreprise a répondu


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

The clothing looks well made and…

The clothing looks well made and stylish. Ordering was easy as well.

6 mai 2026
Avis spontané
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Réponse de Vchics

Dear Debby Walson,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Noté 1 sur 5 étoiles

100% scam

100% scam. I have no idea how they got hold of my credit card info. My bank managed to contact them and they refunded the $34.95. A month later, same date, the same $34.95 were again written off my credit card, yet now by dgmovcs.com: similar phone nr yet not the same as vidhics, and also a (fake) physical address on their site, also in GB as vidhics gives. I had only one option : block my credit card and apply for a new one

6 mai 2026
Avis spontané
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Réponse de Vchics

Dear benno karkabe,
We are truly sorry to hear about your unpleasant experience and the inconvenience caused to you.
Our company strictly complies with data privacy and payment security regulations, and we never obtain or store customers' private credit card information without authorization. We have no connection with the website you mentioned (dgmovcs.com) and any unauthorized charge you encountered.
We highly value your feedback and have reported this abnormal unauthorized deduction situation to our relevant department for further verification. We recommend you keep communicating with your bank for follow-up protection and continue to monitor your card transaction records.
We sincerely apologize again for the bad experience you had and hope to have the chance to regain your trust someday.
Best regards,
Customer Service Team

Noté 5 sur 5 étoiles

The website is easy to navigate

The website is easy to navigate. The items are well represented with photos and descriptions.

4 mai 2026
Avis spontané
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Réponse de Vchics

Dear Herbert Hamilton,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Noté 5 sur 5 étoiles

Very pretty and unique women's…

Very pretty and unique women's clothing. My girls are going to love there gifts.

4 mai 2026
Avis spontané
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Réponse de Vchics

Dear Eric Imlay,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Noté 1 sur 5 étoiles

I should have read the reviews before…

I should have read the reviews before ordering! Received my items, 2 dresses and a top and it was nothing like they showed on their website. I received the 2 dresses, both looked cheaply made and both were just printed flowers on the material and that also include the top I ordered. This company is a SCAM, do not order anything from them or other companies that show these same items on their website like theirs, because you’ll never get the item that is shown on the pictures that you actually ordered from them!! Vchics is a SCAM Website!

3 mai 2026
Avis spontané
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Réponse de Vchics

Dear Peggy Sommer,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Noté 1 sur 5 étoiles

Do not buy anything from VCHics !

I would prefer to give a O rating. I received a very cheap blouse rather than what was presented on the website . I tried to get a refund and they told me I had to wait a whole week for them to review. They did not get back to me. When I asked again for a refund, they said if I wanted a 10percent discount to use for another of their items! Please do not buy anything from this company that is a fraud! Also don't believe their responses to our reviews. I should have read these reviews before buying anything from them. Lesson learned.

30 avril 2026
Avis spontané
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Réponse de Vchics

Dear Veronica Aranda,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Noté 3 sur 5 étoiles

When ordering

When ordering, size changed on order from 2xl to small. 2 items will have to be returned. Which is a hassle. Don't know why it did that

28 avril 2026
Avis spontané
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Réponse de Vchics

Dear Mollie Sheldon,

Thank you so much for your feedback. We are also sorry to hear that you have a problem with the size.

We would like to help you resolve this issue. Could you please contact our after-sales customer service at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Noté 4 sur 5 étoiles

STARR'S DRESS

The site was easy to browse. All items looked to be well made. I haven't received my purchase yet. I did not see a date for the delivery.

29 avril 2026
Avis spontané
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Réponse de Vchics

Dear Christy Sanner,
Thank you so much for your feedback.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes

Noté 1 sur 5 étoiles

VCHICS IS A SCAM ! THEY STEAL YOUR MONEY. If I could give this scam company ëess…

If I could give this scam company ëess than ☆ I would . I paid £86 for rubbish ! I ordered 2 woollen sweaters , When they arrived I was really discusted ! They were pŕinted sweat shirts mad of cheap material the customer services said I needed proof of posting before I could have a refund posting cost £27 .My bank knowing that I'd been scammed returned the funds.DO NOT USE THIS COMPANY ! VCHIC IS A SCAM

10 décembre 2025
Avis spontané
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Réponse de Vchics

Dear Pauline McQueen,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Noté 5 sur 5 étoiles

Great 👍 Good service

Great 👍 Good service, I am very happy 😊

24 avril 2026
Avis spontané
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Réponse de Vchics

Dear APRESOVA/NINA,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Noté 1 sur 5 étoiles

Horrible products

Horrible products. Fake ad pictures that turn out to be just printed. Sleeves are too short.

1 avril 2026
Avis spontané
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Réponse de Vchics

Dear Michelle Miller Pryschuk,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Noté 5 sur 5 étoiles

Fresh Dresses for the Summer

I found their clothing refreshing, different and surprisingly not so expensive and with coupons, that's a plus. Let's see the quality when they arrive!

23 avril 2026
Avis spontané
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Réponse de Vchics

Dear Annie Welker,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Noté 1 sur 5 étoiles

I ordered 3 tops because they looked…

I ordered 3 tops because they looked like they had lace and lots of embellishment on them. When they arrived they looked NOTHING like the beautiful pics on the pretty models. I want to return them, but if this is a scam company I am out of luck. I wish I read the reviews before I ordered!

18 mars 2026
Avis spontané
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Réponse de Vchics

Dear Diane Shore Casey,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Noté 1 sur 5 étoiles

What I ordered isn't what I received

Ordered a dress and what I received is NOTHING like the image or description of what I ordered.
Customer service offered a 20% discount to keep the dress and when I declined and requested instructions to return and get a refund, they've stopped responding. Do not order from this site! Very poor quality and no return options.

27 mars 2026
Avis spontané
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Réponse de Vchics

Dear Kristi Longstreet,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Noté 5 sur 5 étoiles

Such beautiful quality

Such beautiful quality, I really appreciate the way you keep me informed and feel welcome.

15 avril 2026
Avis spontané
Logo de Vchics

Réponse de Vchics

Dear Cecilia Walters,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Noté 4 sur 5 étoiles

It is my first time it is to early to…

It is my first time it is to early to give true account

13 avril 2026
Avis spontané
Logo de Vchics

Réponse de Vchics

Dear Deidre King,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Noté 1 sur 5 étoiles

Do not order from this scam of a company!

Do not, under any circumstances, order from this site! They are a scam and a joke, featuring photos of dresses that do not exist with them and bear no resemblance whatsoever to the cheap crap they will send you. You will complain to stock AI message answers and be told returns take too long and are inconvenient, offering a fractional refund and suggesting you keep what you overpaid for. Report them, every time and always. I am saving and sharing with investigative departments every verbal exchange that passed between us.

18 mars 2026
Avis spontané
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Réponse de Vchics

Dear Nancy Haga,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Noté 5 sur 5 étoiles

I am so excited to have found your…

I am so excited to have found your website! I love your clothing and look forward to my order and shopping! Have a great day!!

9 avril 2026
Avis spontané
Logo de Vchics

Réponse de Vchics

Dear Joanne Turnbach,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Noté 1 sur 5 étoiles

I never got my refund

I never got my refund. They stopped answering my requests. I got pieces of trash in place of the things they advertised. They refused to send me return address. Wanted to give me a coupon towards purchasing more junk from them. Temu has better customer service than these people. And I come to find they are going out of business and that's why they aren't giving refunds for the junk they sell. Expensive lesson for me. You buy from vchics, you're on your own. Not an honorable company and probably going out of business because of it. Beware.

4/10/26 Vchic response is the exact same response they give everyone who criticizes their business practices. Beware. None of this is true. No refunds. No satisfaction. No help. That's how much they think of their customers. They treat everyone like idiots. The fact is that no one has given them 5 star reviews as posted. They give themselves those reviews. I never gave them 5 stars, and yet there it was with my name on it. Most people give them bad reviews after receipt of the items because they aren't what you order and are terrible quality. Did I mention NO REFUNDS? Besides, I did hear they're going out of business anyway, rightly so. Good riddance to them.

4 avril 2026
Avis spontané
Logo de Vchics

Réponse de Vchics

Dear Customer v.andrewski,

Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Noté 5 sur 5 étoiles

Everything is gorgeous!

Perhaps this should be much lower because i loved it all and trouble deciding.

6 avril 2026
Avis spontané
Logo de Vchics

Réponse de Vchics

Dear Ann,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

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