I ordered a cotton blouse with embroidery . The photo of the blouse was beautiful. After waiting over 3 weeks, what they sent was a cheap rayon simple blouse that looked like something you would ma... Voir plus
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Took over a month to deliver.Dresses were NOTHING like their pics! They look like old fashion table cloths! No lace no crochet just plain ole heavy cotton. They suggested sizing up which I did but the... Voir plus
Everything is so very beautiful. It was difficult choosing one thing to establish myself with your company. I'll be back and thank you so very much
L'entreprise a répondu
I choose two dress and one shirt once I received notification for my order is completely wrong it showed 2 shirt and I dress was not my chose. Nor the size I need Dress size was a small and I need a... Voir plus
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I ordered 4 blouses and they were…
I ordered 4 blouses and they were delivered today looking nothing like the photos on their website. The photos showed lovely blouses with intricate flowers and jewels sewed on to the blouses, and what arrived were printed blouses that look cheap and nothing like what was represented. Vchics is a total scam. Don't waste your money.
6 avril 2026
Avis spontané
Réponse de Vchics
Dear Constance Hatley,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
VCHICS is fraudulent
VCHICS is fraudulent! Poor quality that is nothing like what is represented on the website. Tried to get a refund and was offered money off the original purchase price. Reporting to the Better Business Bureau.
1 février 2026
Avis spontané
Réponse de Vchics
Dear Stephanie Hernandez，
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
You can't even give these clothes away
You can't even give these clothes away. One, the picture doesn't match the advertisement. The fabric feels like plastic. It is a non 3d printed image of what you see. It is flase advertisement. The refund is I have to pay for shipping it back to China. Total Scam.
Vchics your reply to me after this review... Its offensive to me. Trying to act like you care about your customer service and products. Lies!! One after the other. Well, I did contact your "Support " I sent a photo of your products in the trash where they belong. Don't sit there and wonder why we aren't happy. You know exactly why we aren't happy. Don't pretend you're a good person either for trying to solve the issue. You have zero integrity as a company. All of us say the same thing . So, it must be true!!! IT IS A SCAM..
My review I sent a photo of what they sent me in the trash where it belongs.
Stop polluting the earth with more trash.
1 avril 2026
Avis spontané
Réponse de Vchics
Dear Mary Newton,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The hardest part was deciding what to purchase
This is not my first purchase from you. I came back for the availability of unique styles, the pricing, and the easy-to-use website is just a cherry on top.
2 avril 2026
Avis spontané
Réponse de Vchics
Dear Kathryn G,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Items purchased were not the same items…
Items purchased were not the same items I ordered but a lool alike of poor quality. The return process was supposed to be way to be easy and supported with a sipping label. The emails are answered requesting more information and pictures of the items received. The final email stated the it would be costly to ship to China so basically i should keep the items. (last email response). The items came from California so the items should be returned to California.
17 mars 2026
Avis spontané
Réponse de Vchics
Dear Evelyn Vargas,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Réponse de Vchics
Dear liz lowth,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I wish I had seen this forum before…
I wish I had seen this forum before ordering.
Total misrepresentation of their articles. I ordered a dress advertised as “floral embroidered” with 3D appliqué detailing. What I received was a completely different product.
The dress has no embroidery at all. The flowers are printed flat onto cheap synthetic fabric, not appliqué or textured as shown in the photos. The difference is not subtle — it’s a different construction entirely.
The listing also claims the fabric is 85% cotton, but the garment feels like thin polyester.
On top of that, the workmanship is poor:
loose threads throughout
uneven, unfinished seams
neckline badly constructed with visible, misaligned lining
This is not a case of “lower quality than expected” , it is a clear misrepresentation of the product.
If you’re expecting anything like the images shown on their website, you will not receive it.
31 mars 2026
Avis spontané
Réponse de Vchics
Dear Maria H,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I ordered a Tshirt in green but…
I ordered a Tshirt in green but received one in dark gray with white stitching that was already coming loose. The size was ridiculously small. I have NEVER been so disappointed in an item that I've ordered. I contacted the seller and received a reply that their "warehouse" verified that there were no quality problems, and the color difference was due to screen display and shooting light. DO NOT buy from this company, you'll regret it.
30 mars 2026
Avis spontané
Réponse de Vchics
Dear Patricia Crisler,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Zero stars
Zero stars! This company sent a version of the dress I would not wear as a nightgown! The original was beautiful and what I received looked like a sewing project that failed. Nothing about it was the same. China! Do not order! I have already
sent pics to company. This company ignores my requests and complaints and wants me to accept a 10% discount on one of their other products. No way will I buy again. Fraud, people.. don't do it!
5 mars 2026
Avis spontané
Réponse de Vchics
Dear Nika,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Your product is nice
Your product is nice. Your website is difficult to use.
27 mars 2026
Avis spontané
Réponse de Vchics
Dear Susan Russell,
Thank you very much for your feedback.
We will continue to strive to ensure every customer is satisfied with our service and products.
If you have any specific suggestions, or if there's anything we can do to improve your experience, please feel free to let us know. We are always looking for ways to improve and bring more joy to our customers.
Thank you for your support!
Wishing you all the best!
It's a shame you can't enter no stars!
It's a shame you can't enter no stars!
Shocking difference between what you think you're getting and what you actually get.
Told it was too costly for me to return even though the return address was UK based??
Offered many discounts despite requesting return and refund. Told refund was in processing, 4 months later, no refund and now no responses either.
I did advise if the issue wasn't resolved, I would be joining the negative review following, so here we are.
**Edit - scripted response, not even read the review. (Again, not surprised)
Try responding to the emails you already have instead of asking for more.
9 décembre 2025
Avis spontané
Réponse de Vchics
Dear Corrine Laland,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Cheap pieces of clothing ABSOLUTELY…
Cheap pieces of clothing ABSOLUTELY NOTHING like the advertising photos!!! I contacted them for a refund and more or less was told sending it back to China would be costly and a hassle. I was offered a 10% discount on a future purchase. SALVATION ARMY/GOOD WILL is getting the 2 items. NEVER ORDER FROM THIS WEBSITE SCAM!!!!!!!!!
ATTENTION:Here is my order number VC00152358
requested in the reply. I'm hoping for a refund.
14 mars 2026
Avis spontané
Réponse de Vchics
Dear LuAnn Connolly,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The products are not what is advertised…
The products are not what is advertised and are of poor quality.
They do NOT except returns!
5 janvier 2026
Avis spontané
Réponse de Vchics
Dear Michael Moschella，
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I just fell in love with your Viking…
I just fell in love with your Viking products it reminds me of being connected to the earth
16 mars 2026
Avis spontané
Réponse de Vchics
Dear Harold Allen,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
The items received weren't as advertised
The items received weren't as advertised in the pictures. They were cheap printed on cheap fabrics. The jewelry was made of thin tin type metal. Trying to get in touch with the is a waste of time.
14 mars 2026
Avis spontané
Réponse de Vchics
Dear LaTonya Tower-Trotman,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Fake Fake Fake !! It's a scam
I'm very upset! These paper made dresses needs to be reported all over the internet. High price department store prices and you order it's not what you paid for. I purchased together 2 dresses and I'm angry because I have two events that I must attend. I thought I was going to be looking fabulous. But instead I'm going to look cheap. Even Temu have better clothes then this. Horrible!!
11 mars 2026
Avis spontané
Réponse de Vchics
Dear Angela,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
doesn't even come close to the pics…
doesn't even come close to the pics lousy would never buy again sad i was really looking forward to getting the clothes for a wedding but i wouldn't even wear the stuff to walmart cheap flimsy
29 janvier 2026
Avis spontané
Réponse de Vchics
Dear Roseanne Bartholomew,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Terrible quality not representing images on website
They clearly use AI to generate beautiful detailed knitted garments and then send you cheap printed polyester that barely resembles what you ordered. The price is greatly higher than the horrible quality you receive. Do not expect to get what you see from their site. Not one item was as shown.
14 mars 2026
Avis spontané
Réponse de Vchics
Dear Amanda McDonald,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
You guys should be in jail for false…
You guys should be in jail for false advertising I receaved my order and was shocked at what I received it was crap and was totally deceived how do you sleep at night knowing you are stealing peoples money!
10 mars 2026
Avis spontané
Réponse de Vchics
Dear Mary Scesney,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I’ve ordered three times and haven’t…
I’ve ordered three times and haven’t received any packages yet. I hope this is legit!
11 mars 2026
Avis spontané
Réponse de Vchics
Dear Sandy Guymon,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
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