I ordered a cotton blouse with embroidery . The photo of the blouse was beautiful. After waiting over 3 weeks, what they sent was a cheap rayon simple blouse that looked like something you would ma... Voir plus
L'entreprise a répondu
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Took over a month to deliver.Dresses were NOTHING like their pics! They look like old fashion table cloths! No lace no crochet just plain ole heavy cotton. They suggested sizing up which I did but the... Voir plus
L'entreprise a répondu
Everything is so very beautiful. It was difficult choosing one thing to establish myself with your company. I'll be back and thank you so very much
L'entreprise a répondu
I choose two dress and one shirt once I received notification for my order is completely wrong it showed 2 shirt and I dress was not my chose. Nor the size I need Dress size was a small and I need a... Voir plus
L'entreprise a répondu
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Scam company
The co. Is a scam . The sweaters I bought are junk . Do not buy from them .
8 décembre 2025
Avis spontané
Réponse de Vchics
Dear William Timmins,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Taking this crap and other complaints…
Taking this crap and other complaints as well as site pictures to our State AG's Office. They have a great online fraud investigation team, I bought 5 things, good that I am. And the tracking all goes through European Union countries and massive time delayed.
Never buying again, not even asking for a b.s. refund. Just going to take it to our A.G.
25 décembre 2025
Avis spontané
Réponse de Vchics
Dear Rick Townsend,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Products are very cheap quality
Instead of a blue wolf knit sweater I was sent a cheap pullover black wolf hoodie. Needless to say my grandaughter was very disappointed for Christmas because it was nothing like the blue wolf sweater that she was looking forward to for her gift. Shame, on this company.
7 décembre 2025
Avis spontané
Réponse de Vchics
Dear Jane Field,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Excellent Product.
23 décembre 2025
Avis spontané
Réponse de Vchics
Dear David Gregory,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Do not get snookered by Vchics
Vchics is just out to take your money, sell you something that does not look or fit as described and then never help you to resolve the issue. They continue to make it sound like they are going to help, but they never do anything.
Your Reply today 12/23/2025 is the exact email address that has not handled my request about 10 times or more, how is that response supposed to help anyone.
Please do not get fooled by this response from Vchics, that support email is the same email address that keeps giving me the run around. If Vchics really wants to help a customer, then they got my email address again today when I once again try to get help. If they ever help me, I will update this review. I would give Negative 5 stars if I could.
They send you an incorrect or too small of an item, they tell you, you must spend your money to return the item, the item they sent that is not the correct size, then offer a discount to keep this item that will not work for you, but never even send a discount. I figured a discount would be my safest way to go since they refuse to send me the size I need. I get nothing from them, and never trust their sizing. Something way too small has no use to me.
27 juillet 2025
Avis spontané
Réponse de Vchics
Dear Mark R.,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
DO NOT ORDER FROM THEM
DO NOT ORDER FROM THEM. The clothes look nothing like what they advertise and you can not get your money back. It is a scam!
22 décembre 2025
Avis spontané
Réponse de Vchics
Dear Joeli Monblatt Gutfleisch,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Deliver a tracking and update
Deliver a tracking and update.
And How About actually ship what I Paid For Order number 13576605
19 décembre 2025
Avis spontané
Réponse de Vchics
Dear Perry,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
The products are AMAZING looking
The products are AMAZING looking - I can't wait to get my clothes!
20 décembre 2025
Avis spontané
Réponse de Vchics
Dear Dj,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I really like your products
I really like your products, they are typical of what I used to wear at SCA events, especially the hooded cloaks. I still have middle age and pirate costumes I can wear your clothing with.
20 décembre 2025
Avis spontané
Réponse de Vchics
Dear Pauline Milana,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I love the products
I love the products. I like that they don’t hound you to buy more things. It was very easy to use their online app.
20 décembre 2025
Avis spontané
Réponse de Vchics
Dear Pat Perry,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
This company is scamming people
This company is scamming people. The clothes are nothing as pictured. It’s all screen printed and doesn’t even match what’s pictured. Do not buy from this website.
19 décembre 2025
Avis spontané
Réponse de Vchics
Dear Katherine Wilke,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The sweaters are actually sweatshirts with printed designs
VCHICS advertises the most amazing sweaters, sweater dresses, and dresses. The models are 100% AI which should've tipped me off, but the prices per item are not SHEIN prices, so I believed the clothes were as advertised. I ordered three articles, two sweater dresses and a sweater with (what appeared to be) embroidered Japanese cherry blossoms.
Fun fact: After placing my order, I received no order number or tracking information, so I emailed their customer service department. When I went to the website of the courier they provided and put in the tracking number, I got malware installed on my pc.
Let's get to the good part! These items arrived and WOW! They are ridiculous. Instead of being quality sweaters made from yarn, they are simply cheap sweatshirts made of mystery fabric (cotton? polyester? a blend?). On the VCHICS website, the first sweater dress looked like it had a strip of fur lining the bottom, but it's actually printed on. The second sweater dress looked like it had gemstones, but instead it's just a picture. IT'S SO WEIRD. On the "sweater," the cherry blossoms aren't embroidered either, and the sleeves are far too short.
There are no tags telling me how to care for these garments, what they're made of, or who made them.
I contacted VCHICS for a refund, and they asked me for pictures showing me what is wrong with the clothes. I sent pictures. They asked if I would consider a 10% off coupon instead. No. 15% off? No. 20% off?? NOOOO. They insist that the international shipping would simply cost too much, but these items came from Chino, California. As of right now, I am still in contact with them and demanding (politely) my money back. Will they offer 25% off? I don't want their cheap slop!
Please do not fall for VCHICS and their AI pictures. Learn from my mistake.
20 novembre 2025
Avis spontané
Réponse de Vchics
Dear Janice Lupo,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Love the selection of clothes
Love the selection of clothes and accessories. My will love the leggings and hoodie I bought her. Ty.
18 décembre 2025
Avis spontané
Réponse de Vchics
Dear Stephen Hamilton,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
DO NOT EXPECT A QUALITY PRODUCT NOR HELP FROM THE COMPANY.
I ordered with high expectations but upon opening the package I was disappointed. The product was nothing like the picture in the catalog. It was a cheap printed product. And it didn’t fit. I have tried to contact them for a return address but the phone number never works. I have tried multiple times to reach their customer support email but it doesn’t seem to go anywhere. Just round and round. Would love a solution.
18 décembre 2025
Avis spontané
Réponse de Vchics
Dear David Barker,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Réponse de Vchics
Dear Tina DiFiore,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I just love the products and they…
I just love the products and they aren't overly expensive for what you appear to be getting. This is my first order, so I don't know any more than just ordering the items so far.
18 décembre 2025
Avis spontané
Réponse de Vchics
Dear Sabrina Havard,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
This company is a scam
This company is a scam. I ordered 3 dresses, that were beautiful on their website. When I finally got them, they are nothing like what the pictures show them to be. I immediately sent an email requesting info on a return and refund, that was December 1. Got a response on December 2 and was asked to send pictures of the dresses I received and explain what was wrong. I sent them the pictures I took of the dresses with their website pictures to show my dresses look NOTHING like what they advertised. Got another response on the 4th apologizing and was told their after-sales department would contact me within 5-7 days. Well I waited about 10 days and got no response. Sent another email on the 16th and still no response. Terrible company. Do not buy from them!!!
1 décembre 2025
Avis spontané
Réponse de Vchics
Dear Maresa,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
False Advertising - digital print not knit
False Advertising! AI generated images show a texture that doesn’t exist. Low quality / low resolution digital print on crappy leggings. Please don’t waste your money!
15 décembre 2025
Avis spontané
Réponse de Vchics
Dear Robert Kinas,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Don't purchased a thing! FALSE advertisement
I purchased 100.00 worth of products. Very excited the receive my purchased items. Once the arrived I felt sick ..
I items were cheaply made. Printed on some crappy material. The description states knit leggings and patchwork. Bull Shit!!!
By far the crappiest thing I have ever purchased
DON'T WASTE YOUR MONEY!!!!!!
I contacted support@vchics three times. Left pic and was told wait 3-5 business days to SEE if my items can be return.
14 décembre 2025
Avis spontané
Réponse de Vchics
Dear Valerie H,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
After seeing the ad last week
After seeing the ad last week; it caught my eye and decided to check out your line. Glad I was able to get an additional gift for my wife.
17 décembre 2025
Avis spontané
Réponse de Vchics
Dear Frank Fratoni,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
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