I ordered a cotton blouse with embroidery . The photo of the blouse was beautiful. After waiting over 3 weeks, what they sent was a cheap rayon simple blouse that looked like something you would ma... Voir plus
L'entreprise a répondu
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Took over a month to deliver.Dresses were NOTHING like their pics! They look like old fashion table cloths! No lace no crochet just plain ole heavy cotton. They suggested sizing up which I did but the... Voir plus
L'entreprise a répondu
Everything is so very beautiful. It was difficult choosing one thing to establish myself with your company. I'll be back and thank you so very much
L'entreprise a répondu
I choose two dress and one shirt once I received notification for my order is completely wrong it showed 2 shirt and I dress was not my chose. Nor the size I need Dress size was a small and I need a... Voir plus
L'entreprise a répondu
2,3
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1 k avis
A répondu à 99 % de ses avis négatifs
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Got ripped off my name is Dexter I'm…
Got ripped off my name is Dexter I'm gonna visit Jerry in person ,no your not sorry for my unpleasant experience because you have been ripping people off with false advertising, I you will continue.im not calling your support team,I've already investigated the problem. It just so happens I have a trip planned to California after Christmas so I'm gonna show up in person and solve the problem emediately .🙊🙉🙈 Dexter says your better off to treat costumers fairly and appreciate them, if you deceive and trick them especially if it's a deranged individual that could be dangerous because AI makes it easier to locate someone, so seriously reconsider your business practices. If you operate fairly you will make more money. these horrible reviews make you have less sales so quit being a retard.
11 décembre 2025
Avis spontané
Réponse de Vchics
Hi John, we're sorry for the unpleasant experience! Please contact us at support@vchics.com with your order number—we'll investigate and resolve the issue immediately.
I can’t score low enough
I can’t score low enough, the pictures are all AI, the real shirts are like felt with a design printed on them with horrible stitched edges. There is no texture or weaves to them at all.
12 décembre 2025
Avis spontané
Réponse de Vchics
Dear Matthew Lupo,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Do NOT order from this company...their…
Do NOT order from this company...their clothing looks NOTHING like it's presented on the website and when you request return/refund options, you get the runaround. FRAUDULENT!!! I've been emailing them since I purchased in September and my return still has not been processed.
26 septembre 2025
Avis spontané
Réponse de Vchics
Dear Jackie Miller,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
I love the selection of clothing that…
I love the selection of clothing that is truly unique.
15 décembre 2025
Avis spontané
Réponse de Vchics
Dear Rhonda Costa,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I ordered a VCHICS men’s vintage Viking…
I ordered a VCHICS men’s vintage Viking Celtic knot art chunky KNIT hooded zip up sweater
Grey 2XL. $43.99. Discount $4.40
There is nothing knitted about it . It’s a print onto a thin poly cotton. I emailed the same day I received the items requesting a refund it's now nearly 2 months and I was asked take a 20% discount on my next item and to keep it. Having now read the other reviews I would suggest people do not use this site.
9 novembre 2025
Avis spontané
Réponse de Vchics
DearGeoff Brown,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Bad quality no proper way to get refunds or returns.
I ordered two items when they arrived I was not happy with the quality of the items then when trying them on I had made sure the size was bigger because it was coming from a different country but it was still too small. I tried getting replacement or refund and having been waiting about two months and they keep telling me they have not heard from the manager that deals with the refunds yet but how long does it take to refund/ return or replace an item.
24 octobre 2025
Avis spontané
Réponse de Vchics
Dear Matthew Welford:
Thank you so much for your feedback! We regret to hear that the product size doesn't fit you.
Our products have standardized sizing, and a size chart is clearly provided in our product details. If you are unsure about the size, please refer to the size chart when ordering or contact our customer service for confirmation.
If you have any questions about the product size, please contact our after-sales customer service at support@vchics.com. We will provide you with a satisfactory solution.
Thank you again for reminding us, and we apologize again for any inconvenience caused.
Don’t order from them
Don’t order from them. They “Bait and Switch”. I ordered and paid for 2 cable sweaters and got 2 thin screen printed pieces of trash! They refused to give me my money back.
DO NOT ORDER FROM THEM!
13 novembre 2025
Avis spontané
Réponse de Vchics
Dear Laurie Grassia,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Love the presentation
Love the presentation. Very appealing. Can't wait to review the quality.
13 décembre 2025
Avis spontané
Réponse de Vchics
Dear Tammy Hall,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Wrong item
Took many weeks to get the item and when I got it was not what I ordered, their return policy is a joke. Would never order here again
10 décembre 2025
Avis spontané
Réponse de Vchics
Dear Jennifer A,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
This is thev3rd time
This is thev3rd time, reviewing vchicks from 1 order, ive been emailing customer service and get no reply, they've ruined my Christmas surprise for my son's as the products are a disgusting joke. They offered a 10% discount off my order and I keep the shit theu sent. Their second offer was 15 % and I get to keep the shit . I want a full refund and dont reply send customer service your oder number and we'll fix this, because ive done that and get nowhere. This company is fraudulent and I want a full tefund
26 novembre 2025
Avis spontané
Réponse de Vchics
Dear Terri Wells,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I haven’t received my order yet so what…
I haven’t received my order yet so what I will say for know is Everything looks unique on this site I can’t wait to receive my order The prices are Awsome and easy check out
12 décembre 2025
Avis spontané
Réponse de Vchics
Dear Caroline Kasuba,
thank you very much for your feedback.
We have strict quality control standards and a comprehensive after-sales service process to ensure that every customer is satisfied with our service and products.
You can tell us your order number, and we will follow up on your order.
We wish you all the best.
Réponse de Vchics
Dear Dolly,
I'm truly sorry for your unpleasant purchase experience.
We are always working hard to increase our customer satisfaction.
Sorry for the trouble, Could you pls tell us your order number?
We will arrange to email you to solve the problem for you.Thanks!
Best Wishes
SCAM COMPANY, BEWARE
Well, I finally received an email from them which was ridiculous. I filed a review with the same answer as they have given to everybody. Their email states it is expensive to return the item. They offered 10% which amounts to $4.00 and they keep the rest which is $35.00. That is exactly how they make their money. The items are not what they advertise expecting dissatisfaction. They give back 10% and keep the rest. THIS COMPANY IS A SCAM. I HAVE GIVEN INFORMATION TO MY FRIENDS, PUT THE COMPLAINT ON SOCIAL MEDIA AND WILL NOT REST UNTIL I GET MY MONEY BACK. I WILL KEEP FILING FOR ALL TO KNOW. THEY ALSO HAVE OTHER NAMES FOR THEIR COMPANY. I WILL KEEP DOING RESERCH AND KEEP YOU INFORMED. DO NOT BUY FROM THEM!!!!!!!!!
30 octobre 2025
Avis spontané
Réponse de Vchics
Dear Faith Victoria Hamilton,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Réponse de Vchics
Dear Darryl Carley,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Scam
I ordered 3 sweaters, looked great on the website, I was so exited about it, but what I received today was beyond disbelief. Nothing like on photos, cheap printed on material, I would be ashamed to wear and give as a present as intended! I messaged the support*vchics.com for full refund and awaiting response.
:(
..I have contacted the support and no1 is getting back to me. I want full refund.
Hi, I am still waiting...
I received email that someone will get back to me but no one got back to me. So I am still waiting for the refund. Send me your address where to send the products and I want my money back. I definitely cant wear it or give it as a present:( as intended.
10 décembre 2025
Avis spontané
Réponse de Vchics
Dear Ani,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
Our after-sales support team at support@vchics.com will help you resolve this issue. We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
A rip off company never buy from them
8 décembre 2025
Avis spontané
Réponse de Vchics
Hello, we apologize for your negative experience—this is not our standard. Please contact our customer service team directly at support@vchics.com so that we can address and resolve this matter promptly and appropriately.
Réponse de Vchics
Dear Jason Roake,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
This is fraud
This is fraud, I bought three men sweaters. I did not receive a single sweater. I received 3 Cheap Sweat Shirts / with prints of sweaters on the sweatshirts.
They are HORRIBLE. I would be embarrassed to wear. Rec' 12-02-25 (Dec 2, 1025).
2 décembre 2025
Avis spontané
Réponse de Vchics
Dear CP,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
False Advertising - don't order anything
This takes false advertising to a whole new level. What you will receive is an extremely poor quality artists impression of whatever the product is in the photo. The list price that they then discount could never be applied to the item you receive. There is no mistaking that this company intentionally falsely advertise in order to take payment with no intention of giving you a refund later. I'm not even sure why they bother to ship anything to be honest.
6 décembre 2025
Avis spontané
Réponse de Vchics
Dear Justine,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Réponse de Vchics
Dear RON FREY,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
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