I received order, products are good, one bottle came damaged and content spilled all over the box. I reached out to support team, got respond back that I won’t get replacement until my next order.
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Lisez les avis des autres
The shipping is slow and the customer services never answer the email nor the phone call.
A genuine product builds a reputation. Nonetheless, the time frame for shipping and handling is tedious. The shipping and handling time frame for products from the USA to Canada should be shortened.
Your customer service team never got back to me regarding my last email and concern. When I called your US customer service phone numbers, I was told to speak Vietnamese or send an email, which I did.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Vedeus The global retail system of cosmetics, skincare, functional foods, bass rings, bird's nests from world famous brands: YHL, Indo, etc.
Coordonnées de contact
12851 Western Ave. Suite E, 92841, Garden Grove, Etats-Unis
- 8188698696
- support@vedeus.com
- vedeus.com
2,5
Bas
34 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
bad customer services.
The shipping is slow and the customer services never answer the email nor the phone call.
12 janvier 2026
A genuine product builds a reputation.
A genuine product builds a reputation. Nonetheless, the time frame for shipping and handling is tedious. The shipping and handling time frame for products from the USA to Canada should be shortened.
28 août 2025
I’m not happy with customer service
31 juillet 2025
Very slow shipping
Very slow shipping. I placed an order on 6/6 and didn’t get it until 6/24. Never get any tracking until I reached out to them to cancel the order then I got message saying that it is coming in 6/24.
7 juin 2025
too much waiting time
Very long shipping time. order placed, 15 days later, product shipped. 7 days later, product received
30 mai 2025
Reliable service and product.
Reliable service and product.
On time delivery
Good online Customer service
21 mars 2025
Very late delivery
On March 9, I placed an order to buy a Vanesa CC Concealer. Today is March 29, I still have not received it
Ngày 9 tháng Ba, tôi đặt mua Vanesa CC Concealer. Hôm nay là 29 tháng Ba, vẫn chưa nhận được hàng .
9 mars 2025
I've been buying for a month now but I…
I've been buying for a month now but I haven't received it yet, help me check where my goods are
22 février 2025
I received order
I received order, products are good, one bottle came damaged and content spilled all over the box. I reached out to support team, got respond back that I won’t get replacement until my next order.
21 février 2025
The products are what I expected
The products are what I expected. They were packed carefully and arrived with nothing out of shape.
15 janvier 2025
Your customer service team never got…
Your customer service team never got back to me regarding my last email and concern. When I called your US customer service phone numbers, I was told to speak Vietnamese or send an email, which I did. Was very disappointing.
7 janvier 2025
I buy cream mask I order November…
I buy cream mask I order November 24/2024 before thinksgiving but now almost Christmas I not received yet. I call customer service I ask about my order why I order but a month I not receive the customer service curse me .😡not nice and not good customer service.i think I never buy something again.
23 novembre 2024
I wish to add fast shipping at low fees
Excellent experience with your store. I got the product according to the specifications and everything is good,
16 octobre 2024
Actiscar is very expensive and i get…
Actiscar is very expensive and i get half products. It is very small and i was surprised to see i get a Little part of the bottle. I am very disapointed 🥲
2 novembre 2024
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