VeinCentre Avis 

Whilst it’s fresh in my mind thought I’d write a quick review on my experience from yesterday at the Leeds clinic. Had work done on both legs and leading up to the actual event the experience of staff has been excellent. Call handlers really helpful and professional, and both receptionists met at consultation and the actual event were really engaging and reassuring.

I wasn’t particularly nervous about the process as I had to trust that I was in the hands of professionals. David Shaw carried out the process and he was great. It was almost painless and not overly uncomfortable. Top tip - ask them not to tell you what they’re about to do and you’ll be surprised at how little you anticipate, so less pain and anxiety!
It was over pretty quickly and whilst a little discomfort before bed I’ve woken up this morning and I’m fine. Ready now to follow post procedure advice and go for walks in between rain showers.

Highly recommend this clinic and thank you to David and his lovely nurse for making this a good experience.

Prompt
Polite
Professional

Very proffesional clinic and staff ,made welcome by a very friendly receptionist .
Would recommend this clinic to anyone fed up with Varicose viens and thread viens ,thankyou to the consultant and nurses.

I have suffered with varicose veins for over 30 years and have always wanted to do something about it so I researched The Vein Clinic and realised there was one close to me.
I filled in an online enquiry and received a phone call within the hour. The lady that I spoke to was lovely and answered all of my questions thoroughly.
I had an initial appointment in early May in Stoke on Trent with David Wells and his team, I was made to feel extremely welcome and relaxed. David talked me through in detail the whole procedure and how it all worked. My appointment to have the procedure was at the end of May, I felt relaxed and it was pretty pain free. I wore surgical stockings for 7 days and was pleased with the results.
On my final appointment six weeks later I had a top up procedure. On initial removal of the stockings I didn’t see a great improvement but after several weeks my veins were a high percentage improved.
Due to the severity of my veins and the length of time I had them the results were impressive however I have chose to have one more appointment for vanity purposes to get the 100% results for me, this is at an extra cost which I was fully aware of before starting this journey.
I have recently enjoyed a 2 week holiday abroad and for the first time I had the confidence to wear above the knee dresses and shorts.
I highly recommend this procedure as it’s given me a huge confidence boost and I highly recommend David and his team in Stoke on Trent, professional, friendly, very informative and made me feel incredibly comfortable and at ease throughout.

I visited the London Vein Centre 3 times in total for varicose veins. Firstly for an initial assessment in April, treatment in May and then follow up on 1st July. I was very pleased with the advice offered and treatment by Leto and her colleague and it all seems to have been very successful, with the majority gone and a couple of larger veins are much smaller and should disappear in the coming months.

I visited the Reading clinic and was treated by Caroline.
My treatment began in December 25.
From the onset Caroline was friendly and very professional. Obviously I didn't know what to expect regarding the pain element of the treatment; I have a tattoo and this face treatment was not as painful as the tattoo inking.
My face was red on the day but better the next morning; not back to normal but better. Obviously this depends on how many veins you have treated.
All in all I have had 4 treatments. With my last one in August 26. The longer you leave it between treatments does allow your face to heal deep down.
I'm happy with the treatment and results - not fully healed yet - but the ongoing results have been pleasing.
I do recommend this treatment and the Reading clinic with Caroline. We laughed a lot which took my mind of the pinching sensation. The receptionist was also lovely but I'm ashamed to say I didn't ask for her name.
Full marks from me. Caroline is a credit to The Vein Centre company.
The only niggle I can say is the parking could be problematic. Luckily I was a passenger and the driver could park elsewhere and wait.

My initial consultation was in May 2026 with Raj Nair at the VeinCentre in Sheffield. A very calming experience from the moment I walked in, everyone was so welcoming and friendly. I went back a week later for both the EVLA Bilateral & Sclerotherepy treatments on my unsightly varicose veins. I personally found the procedure quite painful but it was short lived and the team were very professional and constantly asked if I was alright and the after care was equally outstanding. I did have a top up at my follow-up appointment and now the bruising has almost gone, my legs look so much better. I am really pleased with the result

The staff were friendly and helpful. The receptionist explained things carefully to me.
The Consultant Jonathan and Nurse Matthew were respectful and took time to listen to me.
They gave their honest appraisal of my situation.
The follow up report was sent promptly to me.

The parking is difficult and there was no facility for a downstairs consultation.

They made me feel welcome and the consultation with clinician Wissam Al- Jundi was very helpful explained the problem and went through the procedure what will be done.

I felt very comfortable throughout the whole consultation

Great experience at the VeinCentre in Canterbury! Staff is very prepared and helped me with all my questions and concerns. Great experience and results!

I was very happy with my initial consultation. The staff at the vein clinic were very welcoming, from Caroline on reception to the consultant, Mr David Lewis and his assistant Mathew. They created a lovely relaxed atmosphere. Mr Lewis was there to welcome me in reception before handing me over to Caroline the receptionist. The actual consultation was very informative and reassuring. I made my appointment to go ahead with the procedure following my consultation.

Staff friendly and welcoming. Made to feel very at ease
Thank you

Very pleasant nurse and specialist Doctor.
Very thorough consultation.
Unable to go ahead with vein treatment yet as consultant found I had phlebitis and now on hospitals books to sort this problem out.

Friendly helpful staff and informative.

Excellent experience and professional, experienced staff

From the point of booking enquiry to consultation, the whole experience was exceptional. My initial enquiries were handled by the first call with care and professionalism. The appointments were swift and organised, communication was excellent . The clinic in Cardiff was welcoming and all staff members ensured I was taken care of and eased my nervousness. The consultation with mr Nicholls was excellent, very informative and explained my diagnosis and treatment plan . I felt fully informed and involved. My decision to proceed to treatment was made and I am going for my treatment within the week. I feel much more assured and confident with the decision to have treatment and I have been given the opportunity to ask questions regarding outcomes and expectations and feel fully informed for my journey. Thank you all .

Excellent consultation. Full evidence based advice, full leg scan and information on issues. Plan for future and full exploration of procedure and aftercare given.
Excellent patient information book with all questions answered in it.

I haven’t followed up the consultation with a booking for 3 reasons:
- I would have expected to receive a brief written summary of the main findings from the consultation but haven’t yet done so. (Since posting this review I have now received a report - 27.08.26)
- The verbal feedback I received didn’t indicate that I was in a position that required urgent treatment
- I was assessed by a team member who appeared to carry out a thoroughly professional assessment. However, whilst he assessed me, the conversations of the other two members of staff fell below my expectations. Whilst the team member worked they held a separate (and in my view inappropriate) conversation throughout covering:
* ex colleagues and their lifestyles eg their car ownership, purchasing of watches, property abroad etc
* their own previous experiences of working in NHS trusts including references to the Lucy Letby case, supervision of incubators etc
* their own lifestyles and work-life balance
Sadly for these reasons I will not be pursuing treatment with the Vein Centre.