Velanico Avis 

103
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Dress did not and i wanted to return but was not able to get good number, Called the number I had for company and was not a good number

Noté 5 sur 5 étoiles

The communication between the owner and myself was so good. So, if you need customer service or have questions, she's awesome. The caps are beautiful. A beautiful, soft, double ply satiny fabric that... Voir plus

Noté 5 sur 5 étoiles

I loved the friendly, fun FB ads for these bonnets, and, with my wiry, frizzy Irish hair, I appreciated the encouragement to try them. The price was reasonable -- 2 for 1! -- and when Velanico's order... Voir plus

Noté 1 sur 5 étoiles

Ordered over a month ago and still don't have it! Have sent muliple customer service through their support email address, the response is.Oh, we're sorry.Tracking doesn't update like it should yada ya... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Hi and welcome to Velanico! We strive for providing quality hair care products, to help women all over the globe!


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

103 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,3

Tous les avis

(103)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I waited two months for my package to…

I waited two months for my package to arrive I even sent them emails trying to get updated on when it was coming and my tracking says that it was delivered when it never was. DO NOT BUY FROM THEM YOU WILL GET SCAMMED!!!

3 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Dodgy Customer Service. NO REPLACEMENTS

I ordered 2. I received 2, 1 as expected and one was some cheap knock off you would get an temu. Contacted service support and was assured they would send a replacement. Month later no bonnet. Emailed again no response, emailed 3 times in total. No response. They are dodgy. If you get right item well done, but don't expect a refund or replacement.

15 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Love the style

Love the style, material, colour choices, but the straps are a hard one, I don't like the bonnet to sit too tight on my head and as a tummy sleeper I can't have the knot at the front, but I don't tighten the straps, they are not long enough to tie them at the back. Like 5 extra cm would be great :D But I get that everyone head is different and you can't please everyone :)

1 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Better than most however I'm still…

Better than most however I'm still having issues. If I tie the bonnet tight enough for it to stay on my head, my ears hurt. If I tie it a little looser, I wake up with it on my pillow. Also, no matter how I try to tie the bow, I have the tails hitting me in the face. If, I try to tie the bow in the back, then I have an uncomfortable knot on my neck. I do like that straps are a different material than the bonnet because it helps the bow stay in place after it's tied better than other bonnets I've ever tried. Ultimately, I think that my hair may be too long and might be adding additional weight causing some of the problems. I don't think this bonnet was meant for 3 feet of hair. I do like the bonnet and I hope to have more success with it after a haircut.

22 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

I ordered back in April and a month later never received my order. I contacted customer support and they assured me it had shipped. Another month later, still had not received my order. I finally told them I wanted a refund and they told me they would process it. On June 18th. Still have not received my refund. Reached out today and they yet again told me they processed my refund on their end and to check with my bank. I checked my bank and even searched their name up and had ONE transaction from when I purchased. The customer service is trash and I feel like I've been scammed. I will never order from them again.

12 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I love my bonnet

I love my bonnet! I have curly, frizzy, dry, usually unmanageable hair.. It helps with my frizz, my hair is softer, and when I wake up I no longer look like Oscar the grouch! My hair has become much easier to manage since I started sleeping with it on! Getting ready in the morning used to take me forever just with my hair alone, but now I only need to do a few touch ups and I'm ready to go! If you get one you won't regret it!

28 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Best bonnets

These are the only bonnets I found that stay on all night, even with my CPAP mask on top

22 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The ties keep it on all night

The ties keep it on all night. The fabric keeps my hair from getting overly messed or breaking from friction and movement. It’s comfortable on my head and it doesn’t make my head hot.

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Very comfortable

Very comfortable
Fabric is very breathable doesn't make me hot at night && it stays on throughout the night I don't wake up looking for my bonnet anymore
#HintHint the opening of the laces go on the front cross it over towards the back work yourself towards the front

24 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Love my bonnet!

Love my bonnet!
This is just the best thing ever!!!! It has made such a difference in my hair - it is shinier and softer after wearing nightly! Recommend everyone get one!!

17 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Angilique Cabiling was my customer…

Angilique Cabiling was my customer service rep and was so very patient and understanding with me while trying to find my order and order number! I was very impressed by her thoughtfulness and helpfulness!! I highly recommend your company even though I haven't gotten my order yet. I'll definitely be a return customer if your project is a great as your employees!

16 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love this bonnet

I absolutely love this bonnet, my hair has never been this soft. There's no more frizz I love it. Also the fact it ties is a big plus for me because I dance in my sleep lol. Amazing bonnet definitely try it for yourself too!

23 mai 2025
Avis spontané

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