Velaukgoods Avis 

68
•
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After a little issue with delivery and so assistance from customer services. We got sorted , the plastic covers are great? Covering all sizes of containers, pots plates tins and pans. A fantastic item... Voir plus

Noté 1 sur 5 étoiles

DO NOT PURCHASE FROM THIS COMPANY. Items advertised are not the goods that you will receive. The goods that you will receive are cheap low quality items that are not the higher quality goods listed f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I placed my order for a birthday present but there was a problem with the shipping and it wasn’t going to be delivered on time. I contacted customer support and they were so quick to respond and very... Voir plus

Noté 1 sur 5 étoiles

They accepted my order and took the money from my account. They sent me the incorrect product, a cheap piece of Chinese plastic rubbish. The product was so bad they didn't want me to send it back and... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

68 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(68)

45 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy install, ease of use.

This shower head was very easy to install and works as advertised. It is great and when i move i shall take it with me. I have always felt uncomfortable with a water spray hitting my face, but not so with this device. Caution is required when changing modes as the direction of the water can suddenly change, as my jeans discovered 😁

24 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Would give mo stars as it never

Would give mo stars as it never arrived. I would recommend not ordering from this company

18 septembre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 1 sur 5 étoiles

i bought the pan and unfortunately it…

i bought the pan and unfortunately it rusted on the first use i did get refund of 17.99 however i paid 31.99 for the whole set

15 septembre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 5 sur 5 étoiles

Refund…

Fi purchased an item which was faulty and received a full refund with apologies

27 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

purchased 3 torches all three are out…

purchased 3 torches all three are out of power after about 20-30 minutes use (not constant use either).
Purchased car air diffuser even after a full charge it does not work appears to be cheap nasty goods and would probably not purchase again

20 octobre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 2 sur 5 étoiles

Not good

The writing in the item is so very small it's impossible to read.

18 août 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

Awful

It looked the same as in the pictures, but it was awful. Not only did it not work as expected, but it also had a terrible smell. Honestly, it’s embarrassing to sell something like this.

14 août 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

They were rubbish

They were rubbish. Pins bent and I couldn’t use either. ( I ordered2)

11 septembre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

Phone mount. Doesn’t do what it says it will do!

Total waste of money, cheap shoddy made garbage, nothing like the advert. I’m sorry, I speak as I find!

17 octobre 2025
Avis spontané
Logo de Velaukgoods

Réponse de Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

L’expérience Trustpilot

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