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Lisez les avis des autres

Noté 1 sur 5 étoiles

Too much competition for their high prices; they want $179 every 7 months, can't even imagine what they are charging new patients. Go anywhere else that won't try and lock you into insane prices. No w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Veriheal has made taking care of my mental health a reality! I dont want synthetic medicine and have to take pills everyday that don't make me feel to my fullest... now I have access to lab grade medi... Voir plus

Noté 5 sur 5 étoiles

Its so easy and really fast. Video call was literally less than 2 minutes. AR canabis denied my PTSD paperwork becuse it was over a year old and i had to threaten them with my lawyer after filling out... Voir plus

Noté 1 sur 5 étoiles

UPDATE(4/27/22) - I received a promotional email the next day. I can’t believe they sent me another email even though they told me they’d stop. $199 is too expensive I received a lot of emails... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Praticien de médecine alternative

Informations provenant de diverses sources externes

Veriheal is a healthcare technology company with a mission to provide personalized cannabis education and wellness to everyone around the world.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Too much competition for their high prices....

Too much competition for their high prices; they want $179 every 7 months, can't even imagine what they are charging new patients. Go anywhere else that won't try and lock you into insane prices. No way to opt out of their sales emails, promoting a generous discount for $159 😂... I now pay $99 every 7 months.

14 décembre 2025
Avis spontané
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Réponse : Veriheal

Hello Tyler, we appreciate your feedback. Our pricing is transparent and based on the services offered, and promotions may vary over time. Marketing emails are optional, and our team can assist with opting out whenever requested. We remain focused on providing quality care and clear communication.

Noté 1 sur 5 étoiles

Would give a zero but can’t

Would give a zero but can’t! Total scam!

8 août 2025
Avis spontané
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Réponse : Veriheal

Hello Brandy, we’re truly sorry that you’ve experienced this renewal issue two years in a row—we understand how frustrating that must be. We’ve confirmed with your doctor that your certification has been completed, and we’ve also processed a refund to help make up for the inconvenience. Unfortunately, the OneStop system of your state, does not allow doctors to submit a new certification while the old one is still active, which has been a challenge for many providers. For this reason, we recommend scheduling renewal appointments after the current certification expires to avoid similar issues. Thank you for your patience and for continuing to place your trust in us.

Noté 1 sur 5 étoiles

NJ Beware, deceptive buisness

If you are reading this, please beware. My experience with this company left me convinced this is a scam. They move you through the channels VERY quickly to catch you off guard. They will tell you that you can get a refund if you cancel your appointment or are not approved but they will keep a portion. If you decide to work with them, SLOW DOWN. Take the time to read the terms and conditions, ASK QUESTIONS and do not let them book your appointment until you fully understand what "service" they are providing (in NJ, you will still need documentation from a doctor with a long established history with you and is part of the state medical Marijuana program. They will not tell you this up front.) From my experience, this company is morally gray and will take advantage of you using hidden "terms and conditions". Please beware.

12 mai 2025
Avis spontané
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Réponse : Veriheal

Hi Amber,

We're truly sorry to hear that your experience with our service did not meet your expectations. We understand how frustrating that can be.

To clarify, a full refund is generally issued if a doctor is unable to approve a patient due to medical or eligibility reasons. However, if an appointment is canceled by the patient, a cancellation fee may apply, as outlined in our Terms and Conditions and the Patient FAQ on our website.

We genuinely appreciate your feedback, and we're here to help if you have any further questions or concerns.

Noté 1 sur 5 étoiles

Not approved in an hour for no reason.

23 janvier 2025
Avis spontané
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Réponse : Veriheal

Hello, we’re sorry to hear that you’ve run into some issues while using our service. We’re committed to addressing this issue for you as quickly as possible. To get started, we’ve sent you a request for more information via Trustpilot. Once we receive your details, we’ll get right on it!

Noté 1 sur 5 étoiles

SCAM 100% DO NOT USE THIS PLACE!!

This review is in regards to my last review. I stated that it was likely a scam but come to find out it ABSOLUTELY is! I just had a appointment with a REAL place and everything went thru appropriately. When I went to check the status of my card using veriheal they didn't even enter my certification as soon as i got off the phone with the new place i went to check my status and my certificate was immediately on there!! i HIGHLY do not recommend going to this place!!!

19 octobre 2024
Avis spontané
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Réponse : Veriheal

Hello Nicole, we’re sorry to hear that you’ve run into some issues while using our service. We reached out to the doctor to check the status of your certification. He explained that it was not entered into the state portal because you were not yet registered with the state at the time of your appointment, and we did not receive any notification that you had completed the registration.

We have specifically noted on our site that patients should register with the Pennsylvania Department of Health and obtain their Patient ID number before their scheduled appointment to avoid delays in processing their certification. Nonetheless, we sincerely apologize for any inconvenience this has caused.

Noté 1 sur 5 étoiles

Deceptive Practices and No-Upfront Pricing

Pros: Quick Appointment Setting
Cons: Lack of Upfront Pricing

As a new patient in the state of Florida, I am shocked at the pricing of Veriheal's services.
Veriheal is losing me as a patient and a customer because of their lack of upfront pricing and policies. Honestly, I feel scammed.

When I first consulted VH to schedule an appointment, I was very pleased with their timeliness in matching me with a local doctor that would see me the same day, and their fee of $149 seemed reasonably priced for the consultation. I was happy to be able to walk out of the office and visit a dispensary that afternoon.

At my initial consultation with my doctor, I explained my conditions of chronic pain and auto-immune disease, as well as my current levels of THC and CBD consumption. I told them that the current recommendation of 2.5 ounces on a floating 35-day window (a specific of the Florida dept. Health) would not be enough to effectively manage and treat my conditions and that I would need a smokeable allotment increase.

My Doctor's reply was this: "The State Department doesn't approve allotments for new patients; they want to see you are actually using your allotments before they approve the increase." He then instructed me to contact his office after "a couple of weeks" to see "how I'm doing."

After 3 weeks of obtaining my medical card, I had reached my allotment, and was told by the dispensary they could not sell me any more flower. Not only this, but the amount that I would be able to purchase in the coming days after I hit the 35-day window, would only be in smaller amount like an eighth here or a quarter there. (Which locks me in to paying a higher price per gram)

I reached back out to the doctor and was not met with a timely reply. It took a 2nd follow up call to VH's customer service before I actually received a response from my doctor, which took nearly another 3 weeks before they contacted me. So, after a month and a half of waiting, I finally have the discussion of allotment increase request with my doctor, whom told me that it would be "no problem" to put that request in right away - but that it would be ANOTHER $125 to process this!!!! So let's add this all up, $149 + $77 (state fee they have no control over) + $125 = $351.

As someone whom makes less than 24,000$ a year, 351 bucks is a huge hit. And that doesn't even include the cost of the medicine. Had Veri-Heal or my Doctor been upfront about the cost of the allotment increase, I might have reconsidered my enrollment in the program.

Now, I am left with a choice of either paying VH more money just so I can have effective relief, or consider transferring to another doctor. Fortunately, some office's give a discounted fee for transfer patients that is less than that and can approve me up to five ounces off the bat - so you can guess where I'm going to take my money.

Goodbye Veriheal!

28 juin 2024
Avis spontané
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Réponse : Veriheal

Hello, we’re sorry to hear that you’ve run into some issues while using our service. It was not our intent to make this process harder than it has to be for you.
Patients who would like to modify their legally allowed allotment, another consultation will need to be conducted per state requirement. This information including the pricing is stated in one of our automated emails that you should have received after your approval.
The practitioner is charging a professional fee because they have to submit a request for an exception to the state that documents the patient's qualifying condition, the dosage, and the route of administration that was insufficient to provide relief to the qualified patient, a description of how they will benefit from an increased amount, and the minimum daily dose that would be sufficient for the treatment of the medical condition.

Noté 4 sur 5 étoiles

I was very skeptical when I applied…

I was very skeptical when I applied given the state that I live in but it was quick fast efficient and the only one time payment I had to do was $99 everybody was upfront transparent and with their help I was able to get control of my epilepsy.

8 juin 2024
Avis spontané
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Réponse : Veriheal

Hello, thank you so much for your kind words and positive feedback. We are delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and your feedback encourages us to keep striving for excellence. We are honored to be part of your health journey.

Noté 4 sur 5 étoiles

Would recommend.

I had my appointment with Veriheal doc a week ago. I got the certificate the next day. I applied to the state of Oklahoma and was informed today that my birthday was wrong on the certificate and they rejected my application. I chatted with an agent online this morning. He assured me the dr would fix the issue. At the end of the day I had heard nothing so I called customer service to learn that nothing had been done. No ticket opened. The agent I spoke with gave me a ticket number. I went online the next morning and finally got someone to contact the dr. I had the corrected form within the hour. I lost about a week, but other than that the process was easy.

6 mai 2024
Avis spontané
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Réponse : Veriheal

Hello Carol, we’re sorry to hear that you’ve run into some issues while using our service. We received the updated certification form from the doctor and we sent it to you via email. Once again, we apologize for the delay and for the inconvenience this has caused.

Noté 1 sur 5 étoiles

Application with state never approved

I applied for my marijuana card through Veriheal, did the physician telephone interview, registered and filled out the forms with Illinois website and after over 2 months - nothing. The state website which I registered says stsus initial application and status as awaiting certification. Call to Veriheal and live chat was unproductive. Just a run around and the same information I originally had on applying

OK, turns out that the Illinois cannabis card website is incompatible with smartphones, so some buttons don't show up. Went to website on computer and made payment. Website is not user friendly at all.

26 novembre 2023
Avis spontané
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Réponse : Veriheal

Hello Rex, we’re sorry to hear that you’ve run into some issues while using our service. We’d love to get this issue settled for you as soon as possible, but we will need some information from you first. We are sending a request for more information via TrustPilot that you can fill out when you get a chance. We look forward to helping you out!

Update: Hello Rex, it looks like you had issues with the Illinois state website and not the Veriheal website. We're glad that you were able to complete the process and submit the payment for the state fee. Let us know if you have further questions/concerns.

Noté 1 sur 5 étoiles

One star is too generous

One star is too generous.

I found Veriheal online, as I have obtain medical marijuana certification in multiple states over the last 5 years and Veriheal had a great rating.

I went through the online process, creating an account and requesting an appointment; before I finished requesting the appointment, I stopped, as I noticed that there was a listed requirement for medical records, which I unfortunately do not have given much of my personal items have been lost across multiple moves, and obtaining documentation is extremely difficult once you are no longer a patient, as anyone in the health care/medical marijuana industry may have experienced.

I stopped signing up, however I received a call from a Veriheal associate who assured me these requirements were NOT necessary. I clarified with the associate, stating I would NOT be able to obtain this documentation. He assured me this was not necessary, so I moved forward with a discounted payment. All should be good.

However, they took my money, missed my appointment by over an hour, and had conflicting information given to me by all parties about all pieces of the process.

The doctor was requesting the documentation I was assured was not necessary. The appointment was missed completely. When I called once the official appointment was over, they stated the doctor had been on the line still with another patient, which was also unture, given the doctor left me a voicemail stating that she could just not get her computer to work to sign in.

When I called today to request my money back, the associate gave me the run around about their process and how I would be required to pay a fee for cancelation, and that as of now the doctor is requesting the documentation and there is nothing they can do. I requested a supervisor, which I never got, but was then told about the process for full refund.

All in all a TERRIBLE experience. I highly recommend anyone seeking treatment and CARE do NOT use Veriheal services.

25 octobre 2023
Avis spontané
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Réponse : Veriheal

Hello Connor, we’re sorry to hear that you’ve run into some issues while using our service. It was not our intent to make this process harder than it has to be for you. We have gone ahead and processed a full refund for you. You should see it back in your account in a few hours, although in some cases, it may take up to 10 days depending on the bank. Once again, we're sorry for the inconvenience this has caused you.

Noté 5 sur 5 étoiles

Perfect!

Wonderful company with the quickest, easiest medical aid experience of all time.

17 septembre 2023
Avis spontané
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Réponse : Veriheal

Thank you for sharing your positive experience with our service! Your feedback is a testament to the quality and care we strive to provide to our patients.

Noté 1 sur 5 étoiles

One star is an overstatement

One star is an overstatement. They charge you all this money and can't even do their job right. I was charged $200 to renew my certification months before it expired. Had my appointment the doctor said I was good to go and renewed my certification and said he'd get it sent over. A few months later I got my email from the state reminding my card was close to expiring in 30 days I paid them that night so my card would come in before my card expired so I wouldn't have any interruptions. Well my card expired my new one never came in it has been about 4 weeks since I paid it I checked the state website to find out the doctor from veriheal never sent it to the state like he stated so now I have been fighting with veriheal for 5 days now trying to resolve an issue that should of never been an issue especially with the prices they charge. I can't even get an answer as to why it was never sent over in the first place. I will not be going through them again. I do not recommend to anyone

19 septembre 2023
Avis spontané
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Réponse : Veriheal

Hello Donovan, we’re sorry to hear that you’ve experienced some delays with your card. We know it can be frustrating to feel like you’re waiting around. As per the doctor, he got an error message while trying to renew your certificate last February. It says that the patient is not eligible for renewal of certification at this time. We've recently made a follow-up with him and he confirmed that the state portal finally allowed him to submit your certification. Once again, we sincerely apologize for the delay and the inconvenience this has caused you.

Noté 5 sur 5 étoiles

They’re fast ,efficient and helpful.

They’re fast ,effective and helpful.

4 septembre 2023
Avis spontané
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Réponse : Veriheal

Thank you so much for your kind words! We're delighted to hear that you had a fantastic experience with our service. We strive to provide the best service possible, and your feedback is greatly appreciated.

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Helps you thru the process!

3 septembre 2023
Avis spontané
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Réponse : Veriheal

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team works hard to ensure that every customer receives top-notch service, and your feedback motivates us to continue doing our best. Should you have further questions about the process, please let us know!

Noté 5 sur 5 étoiles

Veriheal is my fav it'd in and out…

Veriheal is my fav it'd in and out process im very thankful what I like is we can set up appointments right away and the staff are very helpful thank u for 5 yrs

31 août 2023
Avis spontané
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Réponse : Veriheal

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with Veriheal. Your feedback means a lot to us. We look forward to serving you again in the future.

Noté 5 sur 5 étoiles

Veriheal

Everything went smooth and easy. Approval was quick once i provided my info and the long part is waiting to be put onto the registry to get the MM card. So far so good.

12 juillet 2023
Avis spontané
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Réponse : Veriheal

Thank you so much for taking the time to leave us such a wonderful review! Your positive feedback energizes us to continue delivering the best possible service to our patients. Should you have questions or need further assistance, please don't hesitate to reach out. We are always here to help.

Noté 5 sur 5 étoiles

They were very friendly and quick and…

They were very friendly and quick and easy with the whole process. Simple!

14 juillet 2023
Avis spontané
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Réponse : Veriheal

Hello Macey! Thank you for taking the time to share your positive experience with Veriheal! We're delighted to hear that our platform made the process easy and efficient for you. Thanks again for choosing Veriheal, we look forward to helping you out again in the future.

Noté 5 sur 5 étoiles

I found it very easy to work with the…

I found it very easy to work with the people at Veriheal. From getting quickly set up, to speaking with the Dr. online and receiving my card, the process was flawless and incredibly smooth. I just wish we had more dispensaries nearby from which to purchase.

24 février 2023
Avis spontané

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