I'd incorrectly priced and placed an order with Verona. Amber, the sales lady there, rang me to point out my error and to confirm the correct price and quantities I required. Fantastic service receive... Voir plus
L'entreprise a répondu
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I'd incorrectly priced and placed an order with Verona. Amber, the sales lady there, rang me to point out my error and to confirm the correct price and quantities I required. Fantastic service receive... Voir plus
L'entreprise a répondu
Lewis, a member of your sale support team provided excellent service. Helped immensely with a difficult order and came through. Followed up with multiple calls to ensure everything ran smoothly. Coul... Voir plus
L'entreprise a répondu
Started using Verona again after meeting our Senior Business Development Manager Bekki at our new showroom open party . Products are a great price , we now have a tile solution for every budget... Voir plus
L'entreprise a répondu
I've been dealing with James at Verona for a while now, and he’s consistently been a standout. He’s incredibly attentive, always makes sure my orders are spot on, and goes the extra mile to help w... Voir plus
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We are proud to have grown to become one of the UK’s leading distributor of tiles, mosaics, outdoor porcelain and flooring since we were founded in 2001. Our vision is to continually evolve our product offering, delivering stylish, innovative ranges that never compromise on quality, supported by an excellent level of service and customer support as well as the best in marketing and merchandising support that the industry has to offer.
Lumina, Park Approach,, LS15 8GB, Leeds, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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We deal with Verona every day
The team are great very efficient and friendly
Would definitely recommend Verona
Regards joe
JA Ceramics

Réponse de Verona Group
Hi I put Verona flooring all through my house , our kitchen is south facing and over summer the flooring bowed we complained through their dealer in Wakefield and got zero joy or concern, I had no option to be about 700 pounds worth of flooring as the whole of down floor was with same flooring, this summer the same thing happened, I again complained to their agent t and again no concern at all from Verona the agent in Wakefield I must add was very good absolutely gutted avoid like the plague. Answer to your query - I bought from Dean Palmer your agent in Wakefield parcel cream, he had seen the flooring on both occasions complained to your local salesman who rejected the complaint completely without even seeing it for himself

Réponse de Verona Group
George was very helpful today! Fast turnaround on a replacement for a damaged pack of flooring - great service

Réponse de Verona Group
I deal a lot with Verona and sales support team are always very helpful and supportive. However Today James went above and beyond for me today to help me with my orders, he gave me constant reassurance and negotiated me well through a slight issue with delivery which is now resolved
Thanks James and the sales Support team
Jack
Old Swan Tiles

Réponse de Verona Group
Fantastic supplier. Second to none. Great prices and delivery options. Amazing portfolio of tiles as well as adhesives and grouts. Bekki the sales manager for the south west is professional and efficient beyond her years as well as being such a lovely person.

Réponse de Verona Group
Harry @ verona is an outstanding salesman . Like all of the other members of the verona team he is very helpfull and always on time with my orders . Nothing is ever an issue and the service is excellent .

Réponse de Verona Group
All Verona stuff are very helpful. Deliveries are on time, no problems at all. Highly recommended.

Réponse de Verona Group
Very efficient response, with all deliveries on time. Thank you to your team for excellent customer service and quick turnaround. Much appreciated!
Kind Regards
Craig from JK Tiling!

Réponse de Verona Group
Great customer service, responsive and efficient!

Réponse de Verona Group
Excellent customer service, speedy response. Nothing too much trouble. Specifically Harry and Ellie.

Réponse de Verona Group
We place mulitple orders with them and it is always a pain free experience. Deliveries are quick compared to other companies and if any issues arise Ellie and Harry there are always ready to help resolve it.

Réponse de Verona Group
every time we order tiles they are here within 2 days
if there is a problem verona are in contact with us straight away delivery's are always well wrapped and no damages

Réponse de Verona Group
Since dealing with Verona Group to get our wall & floor tiles, it has been nothing but straightforward. I order the tiles and they are delivered on time and protected from adverse weather really well.
Ellie, Harry and the rest of the sales team are a pleasure to deal with and make it really easy.
I would highly recommend.

Réponse de Verona Group
Great service from Ellie Leanne and Harry
We work with these guys everyday day placing orders
And there service levels are brilliant

Réponse de Verona Group
Verona are such a great company to deal with, everything runs very smoothly from start to finish. When we place an order it's dealt with immediately, as are any queries, so we don't have to wait and wonder what is happening. The deliveries run well, and all paperwork is kept up to date, we know where we are up to at all times and their efficiency saves us so much time! In particular we deal with Ellie, Leanne, Harry, Amber and Natalie in sales, and Gareth and Dominic on the accounts side of things. Whenever I email or call I receive an immediate response which makes a huge difference to the running of our business. Well done everyone, keep doing what you're doing!

Réponse de Verona Group
Great service promt delivery Ellie and Nathan both excellent at there jobs and a pleasure to deal with highly recommended

Réponse de Verona Group
Extremely efficient customer service Ellie & Harry on the ball,Deliveries on time and well packed.

Réponse de Verona Group
Verona have delivered our materials on time with no issues and there service has been top quality.
from strart to finish they have been excellent

Réponse de Verona Group
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