Verona Group Avis 

79
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I'd incorrectly priced and placed an order with Verona. Amber, the sales lady there, rang me to point out my error and to confirm the correct price and quantities I required. Fantastic service receive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lewis, a member of your sale support team provided excellent service. Helped immensely with a difficult order and came through. Followed up with multiple calls to ensure everything ran smoothly. Coul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Started using Verona again after meeting our Senior Business Development Manager Bekki at our new showroom open party . Products are a great price , we now have a tile solution for every budget... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been dealing with James at Verona for a while now, and he’s consistently been a standout. He’s incredibly attentive, always makes sure my orders are spot on, and goes the extra mile to help w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de carrelage
  2. aussi dans
  3. Fournisseur de bois et de laminés

Écrit par l'entreprise

We are proud to have grown to become one of the UK’s leading distributor of tiles, mosaics, outdoor porcelain and flooring since we were founded in 2001. Our vision is to continually evolve our product offering, delivering stylish, innovative ranges that never compromise on quality, supported by an excellent level of service and customer support as well as the best in marketing and merchandising support that the industry has to offer.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

79 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(79)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We deal with Verona every day

We deal with Verona every day
The team are great very efficient and friendly
Would definitely recommend Verona
Regards joe
JA Ceramics

24 octobre 2025
Avis spontané
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Réponse de Verona Group

Hi Joe,

Thank you so much for your kind words and for taking the time to leave a review! We really appreciate your continued support and are delighted to hear that you find our team efficient and friendly.

It’s always a pleasure working with you and the team at JA Ceramics.

Kind Regards
Paige Wright
Sales Support Team

Noté 1 sur 5 étoiles

Hi I put Verona flooring all through my…

Hi I put Verona flooring all through my house , our kitchen is south facing and over summer the flooring bowed we complained through their dealer in Wakefield and got zero joy or concern, I had no option to be about 700 pounds worth of flooring as the whole of down floor was with same flooring, this summer the same thing happened, I again complained to their agent t and again no concern at all from Verona the agent in Wakefield I must add was very good absolutely gutted avoid like the plague. Answer to your query - I bought from Dean Palmer your agent in Wakefield parcel cream, he had seen the flooring on both occasions complained to your local salesman who rejected the complaint completely without even seeing it for himself

19 octobre 2025
Avis spontané
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Réponse de Verona Group

Hi Ajay Sharma,

We’re really sorry to hear about the issues you’ve experienced with your flooring.

We’ve tried to locate a third-party reseller order under the details provided, but unfortunately, we haven’t been able to find any matching information in our system. To help us investigate this properly, could you please confirm the name of the business you purchased the flooring from, or reach out directly to that retailer?

Once we have the name of the business or any proof of purchase, we can open an investigation with the independent retailer and review the matter further with the relevant dealer to see how we can help.

We appreciate you bringing this to our attention and would really like the opportunity to resolve it for you.

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

George was very helpful today

George was very helpful today! Fast turnaround on a replacement for a damaged pack of flooring - great service

15 octobre 2025
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to George.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

I deal a lot with Verona and sales…

I deal a lot with Verona and sales support team are always very helpful and supportive. However Today James went above and beyond for me today to help me with my orders, he gave me constant reassurance and negotiated me well through a slight issue with delivery which is now resolved

Thanks James and the sales Support team

Jack
Old Swan Tiles

9 octobre 2025
Avis spontané
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Réponse de Verona Group

Hi Jack,

Thank you so much for the 5 star rating!

We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to James.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Fantastic supplier

Fantastic supplier. Second to none. Great prices and delivery options. Amazing portfolio of tiles as well as adhesives and grouts. Bekki the sales manager for the south west is professional and efficient beyond her years as well as being such a lovely person.

2 octobre 2025
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to Bekki.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Harry @ verona is an outstanding…

Harry @ verona is an outstanding salesman . Like all of the other members of the verona team he is very helpfull and always on time with my orders . Nothing is ever an issue and the service is excellent .

16 janvier 2025
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to Harry.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

All Verona stuff are very helpful

All Verona stuff are very helpful. Deliveries are on time, no problems at all. Highly recommended.

27 novembre 2024
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are thrilled to hear that you are happy with the service that you have experienced.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Great Service.

Great Service.

Thank you Lewis

27 novembre 2024
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are thrilled to hear that you are happy with the service that you recevied from Lewis, we will be sure to share your feedback with him.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Lewis was very helpful.

25 novembre 2024
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are pleased with the service that you recevied from Lewis, we will be sure to share your feedback with him.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Very efficient response

Very efficient response, with all deliveries on time. Thank you to your team for excellent customer service and quick turnaround. Much appreciated!

Kind Regards
Craig from JK Tiling!

22 novembre 2024
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are thrilled to hear that you are happy with the service that we offer, thank you for sharing these kind words with us!

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service, responsive and efficient!

21 novembre 2024
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are pleased with the service that we offer!

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, speedy response. Nothing too much trouble. Specifically Harry and Ellie.

22 novembre 2024
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are happy with our customer service and we will be sure to share your kind words with Harry and Ellie.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Easy Experience and Helpful Staff

We place mulitple orders with them and it is always a pain free experience. Deliveries are quick compared to other companies and if any issues arise Ellie and Harry there are always ready to help resolve it.

20 novembre 2024
Avis spontané
Logo de Verona Group

Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are thrilled to hear that you are pleased with the service and we will be sure to share your kind words with Ellie and Harry.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

first rate company

every time we order tiles they are here within 2 days
if there is a problem verona are in contact with us straight away delivery's are always well wrapped and no damages

22 novembre 2024
Avis spontané
Logo de Verona Group

Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are pleased with our service!

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Spot On

Since dealing with Verona Group to get our wall & floor tiles, it has been nothing but straightforward. I order the tiles and they are delivered on time and protected from adverse weather really well.
Ellie, Harry and the rest of the sales team are a pleasure to deal with and make it really easy.
I would highly recommend.

14 novembre 2024
Avis spontané
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Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are thrilled to hear that you are pleased with the service that we offer and we will pass on your kind words to Ellie, Harry and the rest of the sales team.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Great service from Ellie Leanne and…

Great service from Ellie Leanne and Harry
We work with these guys everyday day placing orders
And there service levels are brilliant

21 novembre 2024
Avis spontané
Logo de Verona Group

Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are happy to hear that you are pleased with our service and we will pass on your kind words to Ellie, Leanne and Harry.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Verona are such a great company to deal…

Verona are such a great company to deal with, everything runs very smoothly from start to finish. When we place an order it's dealt with immediately, as are any queries, so we don't have to wait and wonder what is happening. The deliveries run well, and all paperwork is kept up to date, we know where we are up to at all times and their efficiency saves us so much time! In particular we deal with Ellie, Leanne, Harry, Amber and Natalie in sales, and Gareth and Dominic on the accounts side of things. Whenever I email or call I receive an immediate response which makes a huge difference to the running of our business. Well done everyone, keep doing what you're doing!

21 novembre 2024
Avis spontané
Logo de Verona Group

Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are so happy to hear that you are pleased with the service that we offer and we will pass on your kind words to all named!

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Great service promt delivery Ellie and…

Great service promt delivery Ellie and Nathan both excellent at there jobs and a pleasure to deal with highly recommended

21 novembre 2024
Avis spontané
Logo de Verona Group

Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are pleased with the service here at Verona and we will pass on your kind words to both Ellie and Nathan.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Extremely efficient customer service…

Extremely efficient customer service Ellie & Harry on the ball,Deliveries on time and well packed.

21 novembre 2024
Avis spontané
Logo de Verona Group

Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are pleased with our service and we will pass on your kind words to both Ellie and Harry.

Thank you!

Kind Regards
Paige Wright
Sales Support Team

Noté 5 sur 5 étoiles

Verona supply and delivery

Verona have delivered our materials on time with no issues and there service has been top quality.
from strart to finish they have been excellent

20 novembre 2024
Avis spontané
Logo de Verona Group

Réponse de Verona Group

Hi,

Thank you so much for the 5 star rating!

We are very happy to hear that you are happy with our service!

Thank you!

Kind Regards
Paige Wright
Sales Support Team

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