VetSupply Avis 190

Placed an order for Bravecto Spot-On Treatment for my dogs totalling over $85. 2 weeks has passed and I have not recieved the item nor was I sent any tracking information. I subsequently emailed VetSupply asking for tracking information and this was their initial generic reply "Please note, we have been notified by our shipping partner that there are substantial delays in the deliveries in some regions due to staff shortages. We request you to allow some additional working days for the delivery." I then asked once again for the tracking details to subsequently then receive this reply "To offer free shipping, we ship the orders through Australia Post letter mail service in a satchel. Hence, we do not have a tracking number available for such parcels." So in effect they are stating that they used Australia Post's untraceable letter mail service which is intended for LETTERS not products costing over $85 and after 2 weeks I still have not recieved the item (which my dogs are now overdue for) and I have no way of tracking the parcel to find out where it is. Stay away from this dodgy business!

Ordered over a month ago, got very excuse under the sun and then told to go to the post office to find our order....guess what no tracking number and no record of any parcels being sent to me from them!
I would avoid this business if I was you

Two and a half weeks and they can’t tell me where my order is.

DO NOT BUY FROM THIS COMPANY. I PAID $400 FOR TABLETS THAT EXPIRE IN UNDER 3 MONTHS WHEN ONLINE IT STATED DECEMBER 2025, I CALLED UP WHEN I PICKED UP THE ITEM FROM MY PO BOX AND WAS TOLD TO SEND A EMAIL WITH A PHOTO AND THATS WHAT I DID. THEY ARE NOW CLAIMING ITS NOT THERE ITEMS. ARE YOU KIDDING ME! SCAMMERS. $400 IM GOING TO START A CLAIM

COMPETITIVELY PRICED. Ease of sourcing required products. Past experience, products delivered in a timely manner. Would recommend this site to others.

it so easy to use your site plus your pricing is acceptable

Always very happy with Vet Supply, the only company I would recommend to purchase dog worming preparations from, pricing excellent.

Great price!!! Fast shipping. Such a great company.

Always a pleasure to shop with VetSupply great service and great prices.

Great prices, easy to use, swift delivery. Have used their services for years.

Very simple and clear details about purchase. You might want to emphasize on your purchase webpage that all prices are quoted in A$

great price
I would prefer to review once I receive item in my hand !! thanks

Quick and easy for very well priced products!

Have bought from this Company for quite a while however the last two orders have been a nightmare. The company have really good prices but they use Aramax for delivery. I'm in Adelaide and they either misplace the order or it is constantly delayed. The customer service from the company is good but until they change shipping companies I won't be ordering again.

Best prices around, makes it affordable to be able to purchase products to help maintain your pets health.

Competitive price, discounts available and free shipping

It was quite hard this time to negotiate your website. Difficult to put items in cart, then return to shop for extra item.
Good once it was complete and ready to finish to pay for order.