VetSupply Avis 

Have bought from this Company for quite a while however the last two orders have been a nightmare. The company have really good prices but they use Aramax for delivery. I'm in Adelaide and they either misplace the order or it is constantly delayed. The customer service from the company is good but until they change shipping companies I won't be ordering again.

Best prices around, makes it affordable to be able to purchase products to help maintain your pets health.

Competitive price, discounts available and free shipping

It was quite hard this time to negotiate your website. Difficult to put items in cart, then return to shop for extra item.
Good once it was complete and ready to finish to pay for order.

I really like shopping for my dog on Vet Supply. Their prices are much better than other sites. But the only problem is that some of the products needed are out of stock often. I buy for my daughter’s dog too and she’s 13yrs old and has joint problems and is very, very fussy about what she eats. I usually buy the Zamipet joint chews but they seem to be very popular and out of stock. Otherwise there’s nothing I can complain about with Vet Supply. Thanks.

Great sales and excellent postage deals to seal the sale.
Always great products. Thanks

First order was easy.
I look forward to continuing to order the Neovet Flea And Worming for my 2 dogs.

Web site is messy. Automatic continuous filling of the search bar is very annoying. Didn't stock something I want. Discount code wouldn't apply - why advertise it if you wont apply it? Prices seem OK but I can buy at a slightly better price (less than $5 difference) at my local pet store. Interested to see how long delivery takes. Wanting to use a OTP seemed to confuse the system for several minutes so the whole process took longer than it should have. I started to shop elsewhere and then it came up allowing me to not open an account.

I live in the country and with Vet Supply I get the best products and pricing too my door for my best friends.

It was just easy to do

Great price on product and super easy to order

Great service and prompt as usual with great prices.

Be weary buying from this company. They will take the order and not supply. It seems hoping that you will forget the order. They will only refund if you contact them. Very disappointed as they just create an excuse with very little remorse. Poor business ethics. Another company going down the bad business route.

Would never order from Vet Supply again…

I purchased my order on 19/11/24 and it was supposedly shipped on 21/11/24 (after multiple follow ups) it is now 18/12/24 and I have still not received my order.

I have emailed Vet Supply multiple times, only to be told it was shipped on 21/11/24 blaming Australia Post is having staff shortages and high volume of mail. (Personally I don’t believe they even ship with Australia Post, as I have ordered multiple items in December and Australia Post has delivered them in a timely manner.

I have had to order the tablets from Pet Circle which arrived in 2 days.

I am always happy to give companies the benefit of the doubt but will not purchase from here again.

I'm a returning customer. I placed an order for my pet to be delivered to the United States. My product show as mailed. However, i've repeatedly requested for tracking information and have not received any response. I ordered over 10 days ago. My previous order from last year was promptly answered and the tracking information was provided. My order date was Nov 5, 2024. it is now Nov 18, 2024. I know it may take 10 to 15 days as mentioned but they should provide the information i asked or at least reply to my emails.

Very bad experience with vetSupply . Does not provide tracking timely and do not answers the mails timely. do not diliver orders on time

Received order and box was opened both ends with sticky tape. Tried to ring 10 times. A giu answered twice then hung up on me.

Never order agian...

i would give them O nil stars
ordered product website says 24hours from placing order to shipping. then i find out they are awaiting product from manufactor, so took over 2 weeks to get
I ordered elsewhere got it in 2 days

I returned wrong size order of Nexgard 5 weeks ago. I'm certain return address was correct and my return address was clearly stated on envelope. No tracking as went normal post. They say they haven't received it which may be true. Has anyone else had this issue?