PÉSIMA EXPERIENCIA!! Como dueña de negocio todo muy bien hasta que te cobran la instalación quebson 200€ y desaparecen del mapa durante semanas!!!! Ni cogen el teléfono, ni responden emails ni nada. T... Voir plus
L'entreprise a répondu
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I've never heard of this company, but I got an email today telling me that via bill is winding down and I may not be able to use my virtual credit card. I don't have a viabill virtual credit card. The... Voir plus
L'entreprise a répondu
Penosa experiencia Contraté los servicios para mi ecommerce y se han comportado fatal, rescindiendo el contrato unilateralmente antes de empezar, ya que estaba modificando la web para potenciar la fi... Voir plus
Mala experiencia. Teniendo como otras 10 empresas con el mismo modelo de negocio, no le veo sentido. Si tienes una cancelacion o devolucion todo son problemas, retienen saldo y contestan siempre echan... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ViaBill is changing the way people shop online. We offer a payment solution that empowers shoppers to have the freedom choice. We give shoppers the opportunity to buy now and pay in easy monthly installments with zero interest while merchants get paid upfront and in-full. Today, ViaBill merchants can finally offer their shoppers an easy and transparent checkout experience.
Coordonnées de contact
228 Park Ave S #300, 10003, New York, Etats-Unis
- 929-242-1110
- help@viabill.com
- viabill.com
1,3
Mauvais
566 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Buenas tardes,nunca he usado viabill…
Buenas tardes,nunca he usado viabill pero tiene buenas pintas,quiero financiar un móvil con ellos,ya dejé mis datos y los de la tarjeta para pagar la primera cuota pero no lo hice al final por si después de cobrar lo rechazan y tengo que esperar a que me devuelvan el dinero reembolsado,esa es mi duda porque ya me pasó una vez con Sequra
21 octobre 2021
Avis spontané
Réponse de ViaBill, Inc.
Hola Jorge,
Muchas gracias por tu interés en querer comprar con ViaBill :)
Si tu compra es rechazada no efectuaremos ningún cobro, pero si quieres más asistencia con tu compra necesitaríamos que por favor nos contactes a atencionalcliente@viabill.es.
Gracias,
ViaBill
Great overall service and value!
10 septembre 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Brenda,
Thanks for reaching out and giving a great review! We appreciate your feedback.
Thanks,
The ViaBill Team
She was very helpful and understood what I needed
She was very helpful and understood my confusion. She ĺeft me at more ease.
1 septembre 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Chris,
Thank you for your review! We appreciate the feedback and are pleased to hear that our support agents managed to help you with your confusion. If you require further assistance in the future, please don't hesitate to reach out.
Many thanks,
The ViaBill Team
Very pleased with inquiry.
I had forgotten what VisaBill, Inc. was referring to on my credit card so I called the number listed. I spoke with a woman that was very patient and answered all my questions. I did not have to wait long for a representative; all my phone calls to other companies should be so pleasant. Thank you
20 août 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi Carolyn,
Thank you so much for taking the time to leave such a wonderful review. We are please to hear you received great quality service from our support team. If we can ever be of assistance, don't hesitate to reach out again.
Many thanks,
The ViaBill Team
😀👍😀 awesome customer service!
16 août 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Dominic,
Thanks for the great review! we appreciate you taking the time to share your feedback.
Many thanks,
The ViaBill Team
ViaBill responded quickly and…
ViaBill responded quickly and thoroughly to my email. They answered all of my questions, very polite and helpful, thank you!
2 août 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there,
Thank you for taking the time to leave a great review! We appreciate your comments on our service :)
Have a great day,
The ViaBill Team
Me parece una estafa
Me parece una estafa.
Entiendo que las cuotas se cargan automáticamente, y que si no tengo ningún problema con mi tarjeta debería seguir siendo así.
A finales de mayo me tendrían que haber cargado la última cuota. A finales de abril me cargaron la correspondiente, y el 1 de mayo me cargaron otra, y sin yo solicitarlo me devolvieron el dinero por un error en su plataforma.
Supongo que al vencimiento me lo tendrían que haber cobrado automáticamente pero no ha sido así, y hoy un mes después me avisan de un retraso en el pago (que lo hacen ellos automático), y me quieren cobrar 30€ de recargo por el retraso.
Les he enviado un correo pidiendo explicaciones y solicitando que no me carguen el recargo y no obtengo respuesta, ni en la bandeja de entrada de mi correo ni en spam...
A la espera estoy de que me lo solucionen
1 juillet 2021
Avis spontané
Réponse de ViaBill, Inc.
Hola Nuria,
Lamentamos que estés experimentando problemas con los cobros de tus cuotas. Al haberte cobrado por error una cuota hemos procedido al reembolso de forma automática para regularizar tu cuenta y no hacer un cargo doble que no corresponde.
Si te hemos cobrado un recargo por error, también podemos proceder a reembolsarlo. Por favor contáctanos nuevamente a atencionalcliente@viabill.es ya que solamente con tu nombre no logro encontrar tu caso y no hay ningún correo pendiente por responder en nuestro sistema.
Quedamos a la espera de que nos contactes para ayudarte a resolver tu situación.
Un saludo.
El equipo de ViaBill
OMG - what a scam
OMG, they want not only your full social security number but to be linked to your bank account. If that doen't scream "Scam" then nothing does. I don't think so, not giving you my bank information.
18 juin 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Darcy,
Thanks for reaching out and sharing your feedback.
Please rest assured that the social security number is required for us to verify your identity and ViaBill is a well-established business that prides itself on our service and customer relationships. Your security is our top priority and SS information is only used for identity verification before we can approve customers for lending.
I hope this eases your concerns and we hope to enjoy a future partnership with yourself as a valued customer.
Many thanks,
The ViaBill Team
👍🏼👍🏼 God oplevelse
17 mai 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Katrine,
Thank you for the 5 star review!
Many thanks,
The ViaBill Team
Nemt og overkommeligt.
10 mai 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi Simone,
Thank you for the 5 star review!
Many thanks,
The ViaBill Team
"Hola ya llevo 11 correos que os envío…
"Hola ya llevo 11 correos que os envío hice hace ya una compra en san saru con vosotros no me
Acuerdo de mi correo que puse en la cuenta Viabill necesito saberlo para poder entrar y cambiar la tarjeta que se me caducó. Necesito saber cual es mi correo que puse porque pongo los dos correos que tengo para restaurar la contraseña y saber cual de los dos correo es y no me llega ningún correo nunca, necesito solucionarlo cuanto antes llevo un pago retrasado por eso por no poder entrar y cambiar la forma de pago
si sigue pasando los días me vais a poner un recargo"
Este es uno de los 11 correos que llevo ayer me contestaron que se pondrían en contacto conmigo todavía estoy esperando gestion pésima
4 mai 2021
Avis spontané
Réponse de ViaBill, Inc.
Hola Verónica,
Revisando en nuestro sistema podemos ver que hemos respondido todos los correos que nos has enviado. Por favor, revisa tu carpeta de Spam.
Como te comentábamos en el correo, si no recuerdas el correo que has utilizado, necesitamos que nos envíes el número de teléfono asociado a tu cuenta para poder localizarla en nuestro sistema.
Un saludo
I just have been hereing almost a lot…
I just have been hereing almost a lot of great things about this
20 avril 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Theresa,
Thanks for the great review! We appreciate you sharing this feedback.
All the best,
The ViaBill Team
I have had a big problem with viabill…
I have had a big problem with viabill after trying several times I entered my bank then they want the password to my bank account.I have never had to do this with any company.I use AFTERPAY. With other companies with no problem.I am disappointed that I have come across this problem.
17 avril 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Vivian,
Thanks for reaching out and sharing this feedback.
ViaBill uses a secure system called Plaid to verify and connect your financial information. This connects to a window hosted by your bank. It is here that you enter the log in information allowing Plaid to access the required information to approve the purchase. This information is secure between yourself and your bank and ViaBill doesn't have access to this.
I understand your cause for concern but I hope this puts your mind at ease.
Thanks,
The ViaBill Team
Det er dejligt at man kan købe ting som…
Det er dejligt at man kan købe ting som man har ønsket sig længe
8 avril 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi Steffan
Thank you for the review!
Many thanks,
The ViaBill Team
I had questions and was frustrated…
I had questions and was frustrated after receiving a bad check and my bank had missed that and cleared it for me to use. What a nightmare! Via I’ll was professional, patient and made the process of changing my payment method easy.
21 mars 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Beckett,
Thanks for taking the time to leave a great review! I am pleased to hear you received great service and got this all resolved for you. Don't hesitate to reach out for future assistance.
Thanks,
The ViaBill Team
It’s anyone gives less than 5 stars
It’s anyone gives less than 5 stars, they are tripping! What’s mire better than monthly payments. After pay, quad pay etc takes their money every 2 weeks. They can’t touch viabill.
4 mars 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there,
Thanks for the great review! We are pleased to hear you are enjoying the payment plan!
Thanks,
The ViaBill Team
Really convenient App
Really convenient, easy to use…. Highly recommended…
In my opinion what makes Viabill better, than Karna, Afterpay, Four, Quadpay, and Sezzle is your payments are monthly instead of Bi-Weekly!
14 février 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Doug,
Thanks for taking the time to leave us a great review.
We are pleased to hear you are enjoying the Viabill payment plan.
Best regards,
The ViaBill Team.
I like your service very much
I like your service very much. The Golo product I'm using has helped me lose stubborn weight. Without you I couldn't afford to get them. I need to lose weight because my knees are wrecked. Your service has helped me get this program and with weight loss I am able to walk without a cane. Thank you for your service.
26 janvier 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there Carolyn,
Thanks for the great review. That is nice to hear, I am glad ViaBill helped you.
Best regards,
The ViaBill Team
I was able to get GOLO for my husband…
I was able to get GOLO for my husband using their monthly plan. That really helped during Christmas. I would use them again if there was a need.
LaLoni K.
22 janvier 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there LaLoni,
Thanks for the review and sharing your experience of using our payment plan. We are always pleased to hear the ViaBill option has helped.
Many thanks,
The ViaBill Team
Great customer service
Great customer service. Very prompt in communicating and issue was resolved really quick.
21 janvier 2021
Avis spontané
Réponse de ViaBill, Inc.
Hi there,
Thanks for reaching out and leaving us a great review! We appreciate the feedback.
Thanks,
The ViaBill Team
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