Vico Homes Avis 

Andrea explained everything from start to finish well please with service provided

Questions easy to read and understand with them been short and not too long and less understanding

Very helpful

I am happy with your cooperation and efforts and I am happy with your team and I wish you success in your work. Thank you.

I was given reassurance during my call that my concerns were important good customer service

Spoke to a very polite young man who solved my problem thankyou Ben you are a good listener

I had a query and I was helped by Joy who answered all my questions and was very professional and knowledgeable

Rachel from Vico Homes has been absolutely amazing from start to finish of our shared ownership journey. She was always helpful, professional, and supportive throughout the whole process. She made everything clear and stress-free for us. We truly appreciate all her hard work and guidance. Thank you so much, Rachel.

It was a bit strange at first still getting used to the different size from the flat to the bungalow ready for spring to get used to it but will get there if the first months energy bill is anything to go by it will save me quite a bit of money

The person I spoke to was very helpful he told me a lot I needed to know that helped me & people who I needed to contact when Vico couldn’t help me so yes I do appreciate the Help he gave me & a big thank you sorry I couldn’t remember his Name Hope he’s / his Boss sees this and knows who was working that day I rang in because he was Most helpful thank you some much

Spoke to Alex re homesearch issue, she was polite, friendly & helpful. Solved my issue.

The person that came out to door did ok but not happy they said they can’t replaced door as they didn’t put it in but it was on when we moved in 4 years ago and was on years before that. He said I should have signed something about it when we moved here . I never did would have done as boiler is out there in cupboard so wasn’t happy he said he would have to take it off but he rubbed in down and ok for now

I was confused about my rent, Nicola was great help and sorted it out for me she was very helpful

I have had an anti social issue with 1 of their tenants for years.also with WHA.its like banging your head against a brick wall. They just don't care or bother. total waste of time complaining. Had the police out to him. Don't want to know. Bloody rubbish. Staff completely crap.

Absolutely fantastic at everything they do!!

Joiner arrived unexpectedly and finished job expertly. Thank you.

I rang vico homes today because my boiler was on the blink straight away one of assistants answered the phone asked me the problem took my details told me it was urgent but not to worry as they would be out as sat and they was they did a brilliant job left me no mess polite new there job got it done and went great work!!

Szybko I sprawnie miły fachowiec.Dobry specjalista

The lady I spoke to was very helpful in sorting my problem out so I'm extremely grateful to her.

I would just like to warn VICO TENANTS to be careful when phoning up or calling in to do do home improvements and saying that they can and have been lenient and have allowed verbally and even when it was WDH aswell. Contract workers they brought in giving wrong information also. I have always asked/enquired for permission even when I was married. I’m going to take the matter up with someone NOT VICO about what they are doing and have been. This latest a SCHEME as they call it. People could get rid of their fires ours was a freestanding electric and fire surround and whilst it created more space it you need something as back up I bought the fire my self because it was thermostat controlled money saving.
What WDHgave the CONTRACTORS TO INSTALL the fire screwed to the surround and THE WALL SOCKET-FITTED AT THE BACK OF THE FIRE NO PLUG AND HARD WIRED I THINK THE TERM IS AND ITS ILLEGAL. ThERES A STITCH ON THE RECESS OF THE LOUNGE WALL AND THE CABLING WAS HARD WIRED TETHERED ROUND THE SKIRTING UGLY AND DANGEROUS ESPECIALLY WITH A 12 MONTH OLD BABY AND I COULD GO ON. WHAT WAS FITTING THE FIRE “ OH YOU CAN CHANGE YOUR FIRE ANYTIME YOU LIKE, YOU DONT NEED PERMISSION”. It was when we were decorating and wanted to MOVE IT AWAY FROM WALLTO PAINT BEHIND IT THATS WHEN WE FOUND IT YOU COULD MOVE it AWAY ABOUT 4INCHES.
We went in the place when they was in town and because it was THE “CONTRACTORS” WHO HAD FITTED THE FIRE AND WERE NOW GONE. … we WOULD HAVE TO PAY AN ELECTRICIAN TO PUT IT RIGHT AND WHEN THE ELECTRICIAN CAME TO LOOK AT WHAT HAD BEEN DONE HE PLAYED HELL. HE SAID THERE SHOULD BE A CABLE FROM THE FIRE WITH A PLUG ON END.
HAS ANY ONE ELSE HAD THIS?IM GOING BACK A NUMBER OF YEARS.
BOTCHED JOBS. The FIRE is just ON.
THIS NEW SCHEME COS THE FIRE I BOUGHT WAS ALSO WAS FREE STANDING AND SURROUND WAS JUST HELD ON WITH 2 TINY SCREWS LIKE THE RUBBISH ONE. I PHONED UP AND I ASKED PERMISSION (VICO ) AND was told YES I COULD DO AWAY WITH IT. It just PLUGGED IN.
I APPLIED FOR PERMISSION TO HAVE AN ELECTRIC WALL FIRE UP ON THE WALL COS WE FOUND IT WAS COLD. IT WAS REFUSED. IT WOULD STRUGGLE TO REACH C RATING EFFICIENCY
THEY ARE A C RATED PRODUCT AND WHAT THEY EMAILED MY X HUSBAND FOR…… STUPID
IF THE CENTRAL HEATING BREAKS DOWN WHAT YOUR GOING TO DO FOR HEATING. NOT VERY HAPPY 1950’s HOUSE COLD HOUSES

HAS ANYONE ELSE HAD THIS