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Lisez les avis des autres

Noté 5 sur 5 étoiles

The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I couldn't be happier with the help I received today. The gentleman who came to fix my bathroom tap was not only extremely fast but also highly professional. What stood out to me the most was his resp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rachel from Vico Homes has been absolutely amazing from start to finish of our shared ownership journey. She was always helpful, professional, and supportive throughout the whole process. She made eve... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Association de construction et de gestion de logements sociaux

Écrit par l'entreprise

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

264 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(264)

258 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good communication

Good communication

13 février 2026
Avis spontané
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Réponse de Vico Homes

Thank you for your great feedback and for your kind words, Jamie Curzon.

Noté 5 sur 5 étoiles

Very helpful

Very helpful

12 février 2026
Avis spontané
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Réponse de Vico Homes

Thank you for your great feedback and for your kind words, Maxine Hayes.

Noté 5 sur 5 étoiles

First class work

First class work

12 février 2026
Avis spontané
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Réponse de Vico Homes

Thank you for your great feedback and for your kind words, Mr Derek Dawson.

Noté 5 sur 5 étoiles

We would both like to thank the team…

We would both like to thank the team for coming out & rectifying our gas boiler.

Ben was extremely friendly, courteous, and very thorough whilst installing our new Worcester Bosch boiler.

A credit to the Vico Team, actually; he could do with a bigger man drill to help him, as he struggled a little with the drill he did have.

Thanks again

9 février 2026
Avis spontané
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Réponse de Vico Homes

Thanks for your great feedback, Nicola and we're happy that you're pleased with how we've dealt with the gas repairs in your home. We will feed your comments onto our Gas Team.

Noté 1 sur 5 étoiles

As a company that lets out homes on…

As a company that lets out homes on private etstates you think you would deal with your tenants we live on the Lancaster gardens Harworth Doncaster we have had seraval issue with one of your tenants complained to you on seraval occasions online and you have done nothing .they are obstructing our drive way and also parking on the pavements so nobody can get past I feel I have no other option now but report to highways as clearly you don’t care we are hardworking people who purchased a home with enough parking for our cars . So don’t expect someone to obstructed us getting on and off the drive also they shouldn’t even be parking a company van on the pavements as it’s against the convenants on the area .you also have another house on the Trent drive where the tenants are smoking drugs which is not what we should have to put up with you have quiet a few homes on here and there has been a lot of trouble with tenants I am not the only one complaining but I have had enough now you clearly don’t tell how to respect the area and certainly don’t tell them over they parking you need to deal with these matters and sort out your tenants

9 février 2026
Avis spontané
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Réponse de Vico Homes

Hi Deborah Cooper,

We're sorry to hear you're unhappy and haven’t had a great experience. We’d like to try to resolve this with you. Please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Noté 1 sur 5 étoiles

Absolutely useless

Been waiting for a new bath panel since before Christmas first they sent a plummer not a joiner then now ive been asked to leave a review on the work done 'today' when no one even came today i have 3 cameras at the front of my house to prove so. .. It has still not done! Absolute joke! In my last house with vico I reported a leak under the bath a plummer came out poked my ceiling and said no that's fine and left... 2 days later all my ceiling fell through and smashed my cooker to bits and left me with no vooker and no kitchen to do anything in for a week with 2 children! Its a bloody good job this happened at night when we was not in the kitchen!! Useless!!!!

7 février 2026
Avis spontané
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Réponse de Vico Homes

Hi Leah
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting repairs at your home. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Noté 1 sur 5 étoiles

I thought the council were bad these…

I thought the council were bad these are far worse. A machine picking all the leaves up ( and there's a lot), so they wouldn't rot the grass,may as well have been left. The machine has ruined the grass by churning most of it up. The leaves that are on the edges have been left,no hard to get them up. Mud all over the cul- de- sac left and it looks a disgrace,the worst thing is ,WE HAVE TO pay for this shocking service. You phone up and no body is interested, it doesn't affect them so not bothered. Down right shocking service.

20 janvier 2026
Avis spontané
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Réponse de Vico Homes

Hi Nigel Harper
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Grounds Maintenance service. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Noté 5 sur 5 étoiles

Good communication a bout my repair

Good communication a bout my repair
Staff were friendly explained what,was being done
Happy with the repair

6 février 2026
Avis spontané
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Réponse de Vico Homes

Thanks for your great feedback, Samantha Lumley and we're happy that you're pleased with how we've dealt with the repairs in your home

Noté 5 sur 5 étoiles

Richard was so helpful

Richard was so helpful.
Thanks again,
Liam.

2 février 2026
Avis spontané
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Réponse de Vico Homes

Thanks for your great feedback, Liam Patterson. We're so happy to hear that you're pleased with how we've dealt with things for you.

Noté 2 sur 5 étoiles

Ridiculous housing association

Absolutely sick of this housing association as they are quick to nag for rent but cannot carry out repairs without either not showing up and claiming they do or they do a cowboy job.

2 février 2026
Avis spontané
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Réponse de Vico Homes

Hi Caitlin Smith
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Repairs service. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Noté 1 sur 5 étoiles

The operative I dealt with definitely…

The operative I dealt with definitely requires more training. Was not upto the usual standard of the operatives I have dealt with befor
Very abrupt, wasn't listening to what I was saying. Didn't take my details until I told her of the procedure when logging a job

31 janvier 2026
Avis spontané
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Réponse de Vico Homes

Hi Thurza
We're sorry to hear you're unhappy and feel you’ve had a bad experience when reporting an issue to us. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Noté 1 sur 5 étoiles

94 year old charged after cancellation..

94 year old registered blind mum called Carelink to cancel her agreement after paying for over 25 years without ever using it, and was told all costs would stop immediately, only for carelink to take a payment 4 days later, when I called and questioned their actions, they said the charge would be refunded once goods returned, here we are 10 days on, goods returned on mum's behalf and no refund, is this now how businesses treat our elders.....

26 janvier 2026
Avis spontané
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Réponse de Vico Homes

Hi Graham Stephenson
We're sorry to hear you're unhappy and feel you’ve had a bad experience with our Care Link Service. We’d like to talk to you to understand more about the issue and try and solve the problem. Please contact Care Link on 01977 788000.

Noté 5 sur 5 étoiles

Caring vico

I reported that 2 light fittings in property were faulty and as we're disabled the person on duty that day her name is jo speedily helped us by contacting electrician to attend that same day ,he came,fixed the problem and we're safe to move around on an evening now well done jo,we'll done electrician,we'll done vico

25 janvier 2026
Avis spontané
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Réponse de Vico Homes

Thanks for your great feedback, John Walker and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Noté 5 sur 5 étoiles

Vico Homes

Quality tradespeople. High standards. Friendly staff. Efficiency.

22 janvier 2026
Avis spontané
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Réponse de Vico Homes

Thank you for your great feedback and for your kind words, Josephine Hinds.

Noté 5 sur 5 étoiles

The lady who took my phone call was…

The lady who took my phone call was excellent and helpful but £171 to fit me an internal kitchen door is really extreme I am trying just to keep the house warm as possible I haven’t broke the door as there has never been one fitted I pay rent so why is it the tenants responsibility when it comes to internal doors

21 janvier 2026
Avis spontané
Logo de Vico Homes

Réponse de Vico Homes

Hi Karon
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

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