The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Voir plus
L'entreprise a répondu
I couldn't be happier with the help I received today. The gentleman who came to fix my bathroom tap was not only extremely fast but also highly professional. What stood out to me the most was his resp... Voir plus
L'entreprise a répondu
Rachel from Vico Homes has been absolutely amazing from start to finish of our shared ownership journey. She was always helpful, professional, and supportive throughout the whole process. She made eve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Coordonnées de contact
Merefield House, Whistler Drive , WF10 5HX , Castleford , Royaume-Uni
- 0345 8 507 507
- contact@vicohomes.co.uk
- vicohomes.co.uk
4,3
Excellent
264 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Les gens ont aussi consulté
Réponse de Vico Homes
Thanks for your great feedback, Jemima Keevan
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Réponse de Vico Homes
Thanks for your great feedback, Elaine Scott
I had several repairs and was astounded…
VICO HOMES REPAIRS
I had several repairs from 8th Jan to present and was astounded at how quick they've been dealt with by 2 joiners and a plumber. From person taking taking my call to the workmen themselves I have been impressed by their dedication, professional but friendly manner and quality of repairs and am very grateful to Vico Homes and their staff for prompt action
18 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Charlotte Cuthill. We're so happy to hear that you're pleased with how we've dealt with things for you.
Always good proactive service from vico…
Always good proactive service from vico great housing association
16 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Mark Gill
Christopher Burns Cash Wise Officer was…
Christopher Burns Cash Wise Officer was very helpful, polite and knowledgeable. He helped me to sort out all my bills and expenses when I become a single mum and need to start to pay everything myself. He helped to fill all forms and calculate all my expenses correctly.
15 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Joanna Mia. We're so happy to hear that you're pleased with how we've dealt with things for you.
Just keeping me warm
Excellent service from all the staff involved with my problems
13 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Frank Newton. We're so happy to hear that you're pleased with how we've dealt with things for you.
Very professional Perfect time kept…
Very professional Perfect time kept us informed working perfect and excellent customer care service thankyou
5 stars in all levels
12 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Lin Ouma. We're so happy to hear that you're pleased with how we've dealt with things for you.
0 stars
Awful company who don’t care about their tenants. Will happily deflect blame and play innocent. I’ve noticed a lot of fake reviews on here aswell.
12 janvier 2026
Avis spontané
Réponse de Vico Homes
Hi Alice
Thank you for your review.
We’re sorry to hear that you're unhappy with your experience with Vico Homes so far and we’d like to talk to you to understand more about what’s gone wrong. Please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
Trying to have a dishwasher installed…
Trying to have a dishwasher installed couldn't be fitted all copper pipes are corroded vico replied not an emergency maybe 28 days for someone to even come out to look
8 janvier 2026
Avis spontané
Réponse de Vico Homes
Hi Frank Shaw
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
The way your repair teams did a great…
The way your repair teams did a great job and very polite and professional
8 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback. We're so happy to hear that you're pleased with our service
Did an Excellent job
Did an Excellent job! Very polite and kept in touch at all times as other workers did their part until he could do his! Top Man! Vico Homes are Great!
8 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Stephen. We're so happy to hear that you're pleased with how we've dealt with things for you.
Even if I could not get help promptly
Even if I could not get help promptly, the lady l spoke to was very knowledgeable and nice to me.
8 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your feedback Doreen Mushowo .
To talk us further about the issues you raised please call us on 0345 8 507 507 or visit our website www.vicohomes.co.uk
Caller
The caller was very polite and understanding of what I was ringing about the only thing that she couldn't do was tell me how to solve the problem I was ringing about witch is not her fault because there is so many different kind of boilers
7 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Jon Crossland
Very helpful and considerate
Very helpful and considerate and dealt with my problem and explained everything
7 janvier 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Janhen
Réponse de Vico Homes
Thanks for your great feedback, Wayne Carr
Vico Home can get it right…eventually
There have been issues with Vico Homes reporting system which led to my being threatened with legal action for doing the right thing. The matter was resolved, but still had an adverse emotional impact.
30 décembre 2025
Avis spontané
Réponse de Vico Homes
Hi Michael Good
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
Réponse de Vico Homes
Thanks for your great feedback, Phoenix Omant
The repair was done efficiently and effectively
The repair was done efficiently and timely preventing an accident to anyone or animal falling into it
27 décembre 2025
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Diane Stanley and we're happy that you're pleased with how we've dealt with the repair in your home
Key !
Needed advice on something not related to my repair and he was very helpful
22 décembre 2025
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.
.
Don’t accept liability for repairs and…
Don’t accept liability for repairs and just expect tenent to sort repairs
19 décembre 2025
Avis spontané
Réponse de Vico Homes
Hi
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
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