Appalling service. Dog very ill, video after video sent to the vet. Message upon message to say my dog is deteriorating, still kept getting the same message to monitor and ring our own vet in the m... Voir plus
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Lisez les avis des autres
I used VidiVet twice via PDSA and both times got the same thing: no real assessment, no advice, just the scripted “PDSA criteria” line used to avoid making any decision. My dog is pregnant... Voir plus
So grateful for this service, a benefit provided by our veterinary surgery. I was really worried about my cat, it was late at night, I uploaded some photos and within 10 minutes, I had a video messag... Voir plus
I’ve never used a remote vet before and I’ve only used this service once and I would never personally use it for something that I felt my animal had to go to immediately for. I work in healthcare so I... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
VidiVet offers pet parents a new way to engage with the health of their pets and take total control of their wellbeing-not just reacting to illnesses, but preventing your pet getting ill in the first place and practively monitoring their health. We bring pet parents and veterinary professionals together digitally to ensure that you have complete peace of mind, total consistency and 24/7 support for your pets.
Coordonnées de contact
110-114 Duke Street, Liverpool, , L1 5AG, Liverpool, Royaume-Uni
- 07825260384
- support@vidivet.com
- vidivet.com
3,4
Moyen
46 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Excellant service out of hours
I was on holiday with 2 coughing dogs and contacted VIDIVET. Luckily for me i have access to the service as my Vet Practice has a subscription for all its patients. I received a video reply to my question within 15 minutes, and in addition the Vets also checked in with me a couple of times over the weekend to check how the dogs were. Very impressed with the service and would highly recommend.
1 octobre 2022
Avis spontané
Really useful service
I am a VetBox subscriber and get VidiVet as a free add-on. If I am honest I didn’t think I would need it or that it would be helpful if I did. I have been proved wrong on both counts. My dog was vomiting a lot late on a Saturday but I didn’t think it was so bad to call out of hours, so I sent VidiVet a message. I didn’t expect much as many apps like this over promise and under-deliver. However, I had a response within minutes from a very empathetic vet named Maria who gave lots of useful and reassuring advice. Keep up the great work everyone at VidiVet, and thank you!
15 octobre 2022
Avis spontané
Hampton Valley veterinary in…
Hampton Valley veterinary in Peterborough is a lovely little practice. Anna the vet has such a lovely bedside manner when it comes to pets. Even after putting our little Belle to sleep she still showed our Belle compassion to the max. The receptionist was kind also. Such lovely people. Five star all-round.
5 septembre 2022
Avis spontané
VidiVet literally is a must for every pet owner
VidiVet is brilliant. I’ve used the service 3 times in the last 6 months when I’ve had questions about my dog. It’s an absolute bargain and much better than relying on Google or so called experts in Facebook groups! It’s like having a mate who’s a vet - each time I’ve got an answer to my question within 3 minutes!
24 août 2022
Avis spontané
Friendly and super responsive service!
Friendly, professional and quick responses from the vets! Lots of questions as a new dog owner. The response time with this service is incredible. Issues are big enough to be a concern but not big enough for a vet visit in person and so it’s a great tool to reassure and provide sound advice against issues.
16 juin 2022
Avis spontané
Outstanding service - highly recommend!
I can’t recommend this service highly enough. After our naughty Beagle stole and quickly devoured a very highly spiced (with garam masala, onion and garlic!) lamb chop from a dinner plate - we were worried in case this would harm her. It was so easy to leave a voice message and within minutes we had a really in-depth and thought through video response from a vet. It was reassuring to have a real life person respond - and not a chat bot and the response was personal, knowledgeable and caring. Our minds were immediately put at rest, we knew what to watch for and when to call our vet in if we needed to. Given that this was out of hours - it was a huge relief not to have to call our vet out for nothing. Thank you VidiVet!
24 mai 2022
Avis spontané
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