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Lisez les avis des autres

Noté 1 sur 5 étoiles

The most appalling cancellation service I’ve experienced. I pay very high prices for the area and extra money for a flexible plan. Come to cancel due to moving and told it is THREE MONTHS notice!??? S... Voir plus

Noté 1 sur 5 étoiles

I would not recommend taking out a subscription with this gym at all. The date agreed to start and confirmed in writing started a week earlier. When I wanted to leave despite giving more than... Voir plus

Noté 5 sur 5 étoiles

I'm a member of the Southampton gym. It has a very premium feel to it as you park and look up at the windows to the gym. The entrance is a wristband operated turnstile and there's always someone at t... Voir plus

Noté 5 sur 5 étoiles

Paul in Member Service’s has been an absolute legend! After a few issues, our three accounts (family) were in a bit of a mess with access issues, direct debit issues etc and we were having a nightmare... Voir plus

À propos de l'entreprise

  1. Salle de gym
  2. Centre de fitness
  3. Classe de fitness

Informations provenant de diverses sources externes

Welcome to Village Gym where we offer a range of fitness classes, state of the art equipment & great membership rates.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

629 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,9

Tous les avis

(629)

141 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Leeds South

Leeds
Honestly I signed up in January 2025 and I loved it to start with, what they offer is actually good value but what they offer isn’t run properly
Showers and toilets in the men’s toilets are horrible
Too many gym goers wearing political t shirts, I wanna go gym to better myself not to see political slogans on people

The worst part is the membership debit though
My payment failed twice and instead of being smart and telling me they let it go on until may. I started getting hateful letters threatening enforcement action, now working in law enforcement myself Ican confirm this isn’t legal

They offered me £100 to continue going to the gym or £150 to cancel
So I cancelled

This is not how to run a business and assume this isnt a Leeds problem it’s a village gym problem

23 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Village gym Portsmouth

Village gym Portsmouth offers a comprehensive range of Les Mills and fitness classes provided by professional instructors which rank best in the region. Although the external studio is of a fabric/temporary construction type with limited capacity, the quality and motivating of the instructors more than make up for the sub-optimal facility.

16 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Village Gym Newcastle

Village Gym Newcastle. Excellent gym with good equipment and training facilities. Friendly members and staff - especially Jeff on poolside, who make the gym feel like a great community.

16 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Hull-No air conditioning

Hull-No air conditioning, dirty showers, music so loud you cannot concentrate on your class next door. These issues have been highlighted for months, but nothing gets done

13 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Membership lock in!

Don’t join! You can’t leave if you can’t use it. They make you stick to the contract. Injured rotator cuff and haven’t been able to go for 3 months. Paid each month for nothing. Tried to cancel and they won’t have it. Still have to pay them for another 3 months with no use of it.
Nearly £400 for Nothing! It would be easier to get out of a cult than this gym.

Buyer beware!!!!

I’ve cancelled my direct debit and here come the threats……..

2 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Wish I had looked at reviews before …

Wish I had looked at reviews before joining this gym
I tried cancelling last year when my partner moved out as he helped with bills only to get told I have to prove he’s moved out I said how do I do that 🤦‍♀️they wouldn’t let me so kept paying even thou I was in financial hardship I ain’t been for 8 months i was paying £56 and not able to use due to health issues I froze it for 3 months they took full payment yet again in April I thought I’m not paying for something I’m not able to use I sent them letter from doctor that don’t count so I cancelled direct debit but like I’ve seen on here send threatening emails and tex saying send to debt collection I’ve just got paid and had to pay £68 for absolutely nothing they was making me very anxious that was my shopping money for food but they don’t care doesn’t matter u have health issues or financial difficulties they just want money absolutely disgusting they should take into account no one knows if they are going to have health issues or money issues
Especially money issues with how expensive everything is

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Since I’ve joined the Village Gym in…

Since I’ve joined the Village Gym in Swansea I have to say the staff are amazing there.

Especially Taylor who showed us around the facility and has been our first point of call if we have needed to ask anything.

She is a gem in that sense and if I’m honest here she is the reason for signing up to have a personal trainer as she is amazing in every way possible.

She made she we was kept up to date with how long the jacuzzi would take to be fixed and when it was fixed.

You have a right gem there if I’m honest.

19 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Village Gym Swindon

Village Gym Swindon
Disgusting and dirty poole and sauna floors. Loads of signs saying “ wet floor” as if cleaning but frankly nobody cleans the floors. Changing rooms are clean however! Rude staff who frankly are clueless and never get booked onto classes. All instructors are good except Sunday Aqua with a dance instructor not an Aqua so pointless really. Clean your facilities. I’ve cancelled and won’t be going back. Nuffield is so much better

10 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT join this gym

DO NOT join this gym! They will tell you they will cancel your membership then keep charging you so when you cancel the direct debit they then threaten to take you to court. Multiple people have had the same problem. I went into the gym to speak to people multiple times and rang them multiple times they keep saying they will sort it and get back to me then nobody ever rings me back or emails me back. SCAMMERS

16 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Bracknell gym is a complete mess

Bracknell gym is a complete mess. The pool area is not maintained and the staff on duty ignore the rules but rather socialise. When you address a concern with staff member you are told by the staff member to "be an adult " and sort it out yourself. When you try cancel the your contract you simply told we can't help we are only admin. There are shower leaks in the change room and the pool area shower .

13 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

gym and staff are great, membership isnt

The Bournemouth gym I can't fault or the staff, gym full of decent equipment and staff are friendly and helpful, my issue is not being able to bring the family swimming, partly my fault for not paying more attention while signing up, but to take my partner swimming I can't pay for a swim only so I would have to get a day pass for £19 just so I could bring her swimming, instead all 4 of us went to the littledown center for a swim that cost £17.80 for all 4 of us. I don't think the £58 a month membership is worth it at all, as soon as my membership is up I will be leaving for another gym that lets people come for a swim for an acceptable price. Also im still waiting for a £19 refund !

4 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Please don't sign up for any membership…

Please don't sign up for any membership of this gym is like making a deal with the devil specially when it comes to cancelation no body replies back and then you get letters and emails and calls pretty much telling you that you owe more money that you should and I don't understand this memberships your supposed to pay if you're using the facilites... And for the cancellation you have to wait 3 months to be approved and on that time you already owe 3 months! I just can't believe how they just want to take your money! Be careful with this gym but I can see I'm not the only one that thinks the same way they have really bad reviews!

6 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

amazing experience!!!!!

had the most amazing experience at the village gym Leeds South today for our free trial! signed up straight away. staff are amazing and attentive, especially Junaid (apologies if i have misspelt) on reception. thank you very much. Honey

3 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The gym is fantastic and the restaurant…

The gym is fantastic and the restaurant staff is amazing the food is 10/10 the staff are really friendly and helpful
Sylvia / Tyla / shanka / Sylvia Brandon the chef are really helpful and attentive
Excellent food and service
Highly recommend to all

28 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

If you want to push yourself get PT

Been a member of the gym for years. The buildings and facilities are not great (showers have long needed knocking down and rebuilding) but the team do make it a 5 star place.

Great set of classes which are easy to book on the app

After doing his classes I took out some PT with Mike Wheelan in Farnborough and would recommend him for anyone who wants to see results down the gym. He has taught me proper form, different ways to push different parts of your muscles and how to really push yourself. The results I have seen have been huge which makes it worth coming back and you get so much more from the gym!

25 avril 2025
Avis spontané

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