Vision Linens Avis 

1 188
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Wanted pillows used in Hilton Gatwick.like sleeping on a cloud. Website said the premier suite pillow was nearest but it is not. Harder than expected , comfortable but not sleeping on a cloud . Shame... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve struggled to find decent duvets and pillows in the past, and really wanted to replace our current ones as even they weren’t that old they we falling apart and pillows had become thin. Looked up... Voir plus

Noté 5 sur 5 étoiles

Great company, Great prices, Great products. You have split your site to commercial and non commercial . Not great. Best products on commercial site. Why? Been a customer for a long time and have or... Voir plus

Noté 5 sur 5 étoiles

I’ve been ordering pillows here for a fair few years after staying at one of the Hilton hotels. Then recently ordered a cotton tablecloth and I couldn’t be happier with the quality. Miles better than... Voir plus

À propos de l'entreprise

  1. Magasin de linge de maison
  2. Rénovateur de salle de bains
  3. Magasin de literie

Informations provenant de diverses sources externes

With hundreds of years of experience in textiles, we are experts in the textile industry. We’ve built up our business around our heritage, innovation and specialism and that’s why we offer the most comprehensive range of bedding, filled goods, towels and table linen for the hospitality industry and the general public.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(1 188)

53 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

If only we’d gone to butlins sooner

I’ve struggled to find decent duvets and pillows in the past, and really wanted to replace our current ones as even they weren’t that old they we falling apart and pillows had become thin. Looked up vision linens after going to butlins and finding their pillows nice. We ended up buying various items from here and happy with all of them so far, and especially with the price. It’s really reasonable. It took away the worry if it didn’t work out.

11 octobre 2023
Noté 5 sur 5 étoiles

Liddell Premium Down Pillow, Firm

Fantastic pillows, expensive but cheaper than anywhere else. Like sleeping on a cloud, supportive but soft, head stays cool and no allergy problems.
First class service and quick delivery.
Well impressed 😀

11 octobre 2023
Noté 5 sur 5 étoiles

Customer Services

I cannot praise customer services highly enough - thank you Joanna for your kindness.

The duck feather and down pillows I received are excellent quality and give a good night's sleep without a sore neck in the morning. Highly recommended.

13 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Complications with deliveries.

Excellent products at brilliant prices, but three weeks on and a missing part of my order still hasn't arrived ! There seems to be a problem with orders and deliveries, a few months ago I received someone else’s huge order by mistake! On contacting the company I was asked if I would take it to a post office for them! I informed them that the box was too heavy to lift, so I had to be at home for a delivery company to collect it

17 septembre 2023
Avis spontané
Logo de Vision Linens

Réponse de Vision Linens

Hi Kathleen. Thanks for your feedback, we really appreciate it. Apologies that you received an incorrect order a few months ago.

In regards to the current order that has products missing, I have passed your complaint onto the customer services team to find out what's going on. Someone from the team will contact you shortly.

Best regards,
Vision Linens

Noté 5 sur 5 étoiles

Excellent

Excellent delivery service. The pillows are so comfortable. Would definitely recommend.

11 septembre 2023
Noté 5 sur 5 étoiles

Good supplier for holiday let…

This company was recommended through Cottages.com. As a new holiday let owner I had quite a long shopping list.
Website was easy to navigate.
Great prices.
Good delivery.
Bed linen and towels of good quality.

12 août 2023
Noté 5 sur 5 étoiles

I renew my pillows every year

I renew my pillows every year, but have never bought the same pillow more than once as I have never found THE ONE. I stayed at a hotel recently which had the best pillows - I checked what they were and they were Vision. As soon as I got back home, I ordered them and have not been dissapointed. Very easy to order (and very reasonably priced too) and arrived within a few of days.

9 juillet 2023
Noté 5 sur 5 étoiles

The importance of a label.....

I'd come across these towels at an hotel I'd stayed at and was very impressed. Looked at the label, and sent off for a pair of bath sheets straightaway, very prompt delivery at a good price for a very, very good pair of towels

11 juillet 2023
Noté 4 sur 5 étoiles

Single bed topper

Brought a single bed topper on the recommendation of my daughter & she’s right it’s like sleeping on a cloud
Paid for next day delivery but it didn’t arrive until the day after which wasn’t very good as it was £12

10 juillet 2023
Logo de Vision Linens

Réponse de Vision Linens

Hi Lesley,

Thanks for your feedback, we really appreciate it and we're thrilled you loved the topper.

In regards to the next day delivery, we do apologise that it came later than expected. I have passed this onto our customer services team to look into, who should contact you soon.

UPDATE: The customer services team will be refunding you the £12 paid for next day delivery. Apologies again.

Best regards,
Vision Linens

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