Viva transfers Avis 

271
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 2 sur 5 étoiles

We chose to opt for a private taxi transfer rather than a tour operator bus for ease, convenience and stress free travel…. just DON’T use VIVA TRANSFERS. Sent a sedan car instead for return jo... Voir plus

Noté 5 sur 5 étoiles

I have used Viva several times now & wouldn't use anyone else. Twice recently I have had my flights changed at very short notice & they have amended my booking instantly, without complaint or extra ch... Voir plus

Noté 3 sur 5 étoiles

Der Fahrer war pünktlich, sprach allerdings nur sehr gebrochen englisch und war entsprechend kurz angebunden. Fahrzeug sauber und größer als bestellt. Die vorhandene Klimaanlage war trotz der s... Voir plus

Noté 1 sur 5 étoiles

Booked Viva transfers for our arrival at Tenerife South airport to Los Cristianos. The night before our departure they sent a message asking if we would share with another family on our flight who wer... Voir plus


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2,5

Bas

TrustScore 2.5 sur 5

271 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,5

Tous les avis

(271)

11 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

They cancelled our pick up at Tenerife…

They cancelled our pick up at Tenerife South airport before we landed said because of the delay the driver couldn't wait...There was NO delay!
So their excuse wasn't valid!
Absolutely disgusting... we will never use this company again

5 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fuerteventura to Corralejo

First time back in Fuerteventura for a few years, booked villa and flights independently and decided to use Viva for our transfers. They were excellent throughout, online booking was straightforward, confirmed details and emailed us reminders a few days prior to our arrival and departure dates. Driver waiting for us at the agreed time on arrival and again at our villa on our final day. Very professional throughout and with a very competitive price would have no hesitation in using them again.

27 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Viva Transfers Puerto Rico Gran Canaria

Viva Transfers Puerto Rico Gran Canaria
Having used this company several times over the last few years, and every transfer has been excellent, my husband and I wanted to take this opportunity to thank you again for your excellent service and experience on our most recent trip 25/09/2023 - 02/10/2023.
The transfer to and from resort was first class, it was a very memorable experience for us this time, first experience in your electric Mercedes, pure luxury, we were treated like royalty, or maybe someone important/famous, it was such a delight, it was the same on our return journey to the airport too. May I also mention that your drivers/chauffeurs are impeccable, courteous, and pristine in everyway, they are a credit to your team providing an excellent first class service, again we thank you.

⭐⭐⭐⭐⭐ Service

25 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Cancelled pick while mid flight

Avoid this company we were delayed 3 hours from Edinburgh last Monday the 18th on arrival at Gran Canaria we had a text message informing us they had cancelled our transfer.They knew we were delayed but tried to call us mid flight
Note the taxi we got to the resort was actually cheaper than the pre paid transfer

18 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

1st class

We were delayed 3 hours on a recent flight to Fuerteventura, but Viva driver was waiting for us at the new arrival time. We have used Viva on several occasions before and have always had brilliant service. On our recent trip the 2 drivers were professional, friendly efficient. Their vehicles were immaculate. Will have no desitation in using Viva in the future. A 1st. class service. Well done Viva.

12 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from Viva transfers

Excellent service from Viva transfers. I unfortunately had to cancel this trip but was refunded immediately. On all the occasions I have used their service over the years I've had no problems at all.

15 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

great company

great company, process is smooth and clear instructions. in the end flight cancelled due to uk air transport control issue and viva refunded. unlike gatwick ncp who has not refunded us....

28 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Cancellation of pickup while on flight

Cancelled our pickup due to flight being delayed by 25 minutes. I texted to say we would be half an hour late but despite this I received a message while on the plane to say the booking had been cancelled. No attempt to find us another driver.

9 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Shocking service

Shocking service, texted me the day before to see if we would share private transfer with other people! Left stranded at airport, made to feel it was my fault!

22 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Viva Transfers Services

I have used Viva Transfers on a number of occasions over the last few years and the service as been excellent , they are always at the Airport to greet me and 5 minutes early to pick me up for my return journey to the Airport. And if I have needed to change my pick up times it as not been a problem. I must mention that Sabrina Illescas as always responded to my emails in a speedy manner and a friendly way. I would recommend the company to everybody travelling to Tenerife.

15 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Booked transfer from Tenerife Airport…

Booked transfer from Tenerife Airport to Hotel.
No one to meet us at airport. Was directed to kiosk where I handed over paperwork after a lengthy wait and lady made a telephone call.
Ushered outside to a taxi with no air conditioning and a very rude, unpleasant taxi driver.
When you pay for a private transfer you do not expect to end up in a grubby taxi.
Emailed Viva Transfers but they were not interested!!
Used previously with no problems but service has certainly gone downhill.

31 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Fabulous service nervous as we had a…

Fabulous service nervous as we had a bus company not turn up before booked with another company the driver was waiting for us at the airport the bus was great and the pick up home prompt organised well many thanks holiday :- Fuerteventura

11 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Unreliable, would not recommend!

Transfer booked weeks ahead for my 18 year old daughter so she didn’t have to worry on arrival at Tenerife South late at night. She arrived around 11pm and after looking for the driver called the number only to find out that her transfer had been cancelled, apparently due to a shortage of drivers! Avoid if you want a guaranteed transfer on arrival….

19 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service

Booked return transfers from Tenerife South Airport to Costa Adeje. Excellent communication from Gloria at Viva Transfers and they even allowed me to amend my return pick up time the day before I was due to be collected. A top service and a big thank you to Gloria and the team. I’d highly recommend Viva Transfers to anyone.

15 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

returned from Costa Adeje yesterday.

returned from Costa Adeje yesterday.
I highly recommended Viva Tranfers fpr their efficient and quality service provided. Arrangements for transport from South Tenerife Airport to resort: Costa Adeje, was a most enjoyable experience and, to add, at a very, very, reasonable price. Pick up times were spot on ( as per my requirements). Wonderful air conditioned modern transport immaculate interior and exterior plus very friendly and Courteous drivers.
A wonderful company .Nothing too much trouble.
My rating 10 out of 10.
Well done Viva Transfers. Will certainly book with you again on my future holidays.

11 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service!

Highly recommend this service I have used this company a few times they are amazing always on time, super friendly and lovely cars we felt like royalty. Can’t thank them enough will recommend them to all our friends and family x

19 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, bang on time, very friendly drivers and couldn't fault this service highly recommend..

7 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Booked this company to take us to and…

Booked this company to take us to and from the airport in Lanzarote. Had some reservation as didn't receive the booking confirmation on email. Was no need to worry as the driver was waiting in the airport . The driver was on time in both directions which was reassuring. Would recommend.

1 juin 2023
Avis spontané

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