vMobility Group Avis 

202
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Voir plus

Noté 5 sur 5 étoiles

Had a courtesy car delivered as cover while mine was repaired following an accident. Vmobility arrived when they said they would and the car was an equivalent size to mine. Ben who delivered the car w... Voir plus

Noté 5 sur 5 étoiles

This review is solely for the fleet driver of my hire vehicle - he honestly gave a first class handover and collection from start to finish. Polite, friendly, informative and just simply a caring gent... Voir plus

À propos de l'entreprise

  1. Conseiller en gestion des affaires

Écrit par l'entreprise

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

202 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(202)

109 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jeff Joseph was so kind

Jeff Joseph was so kind, I had a serious accident the day before and was very nervous. But he was calm and showed me the car. I am grateful for his kindness.

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Jeff was really friendly and polite and…

Jeff was really friendly and polite and he explained the process in full. The car is very high quality and clean throughout. Jeff walked me thorough a check of the vehicles condition and milage before hand over. Very pleasant and stress free experience.

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Bad company can not be bothered a…

Bad company can not be bothered a company that doesn’t return calls doesn’t do what is said doesn’t care at all avoid them you will thank me DO NOT USE THIS CROUD OF RUBBISH

5 janvier 2026
Avis spontané
Logo de vMobility Group

Réponse de vMobility Group

Hi, we are sorry to hear that you have had a bad experience. We are currently unable to trace your file. Kindly call or email us to provide further information and we will be happy to investigate your concerns. You can contact us at info@vmobilitygroup.com or via telephone on 0121 289 2689.

Noté 5 sur 5 étoiles

Jeff Joseph

Jeff was excellent. He arrived when he said he would, was clear on his explanations of service and was polite and respectful.

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Ben Stephens was excellent from start…

Ben Stephens was excellent from start to finish. He kept me updated throughout his delivery journey and explainrd all the necessary details on hand over. A super professional

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Couldn’t fault them

Used this company via insurance as a bus had crashed into me. V Mobility were very helpful in explaining the whole process & were easy to get hold of when needed to.

I can’t fault them at all

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Darren made the delivery on time and very simple.

This review is for the driver who delivered my car. Thank you Darren. In the morning at 10:30 he texted me that between 12:00 and 13:00 he would arrive at our address, a little after 12 o'clock he arrived. A very respectful man. Thank you Darren, all the best!

20 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Very poor experience with vMobility…


Very poor experience with vMobility Group.

They failed to engage with a legitimate dispute and instead tried to charge me for a PCN incurred by their own third-party delivery driver, even though I was not the driver or in control of the vehicle.

This relates to reference VMG-54949 (PCN IO42546226).

Rather than correcting their records, they defaulted to adding a £40 + VAT administration fee with no meaningful response. No accountability, no proper customer service — just automated charges. Proceed with caution

15 septembre 2025
Avis spontané
Logo de vMobility Group

Réponse de vMobility Group

Hi, we are sorry to hear that you have had a bad experience. We take care to investigate all disputes regarding parking fines. Administration fees are legitimate costs which are outlined in our terms and conditions. We do not profit from any such fees and only seek to recover the costs that we incur. We have noted your reference and will be in touch to investigate your concerns. Kind regards, vMobility Group.

Noté 1 sur 5 étoiles

what an absolute shower to deal with…

what an absolute shower to deal with lazy and unhelpful with the hit of scam to sell data
when processing a when not at fault

31 décembre 2025
Avis spontané
Logo de vMobility Group

Réponse de vMobility Group

Hi, we are sorry to hear that you have had a bad experience. We are currently unable to trace your file. Kindly call or email us to provide further information and we will be happy to investigate your concerns. You can contact us at info@vmobilitygroup.com or via telephone on 0121 289 2689. Please provide your reference number when making contact as this will assist in our investigations.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus