Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Voir plus
L'entreprise a répondu
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Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Voir plus
L'entreprise a répondu
Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Voir plus
Had a courtesy car delivered as cover while mine was repaired following an accident. Vmobility arrived when they said they would and the car was an equivalent size to mine. Ben who delivered the car w... Voir plus
This review is solely for the fleet driver of my hire vehicle - he honestly gave a first class handover and collection from start to finish. Polite, friendly, informative and just simply a caring gent... Voir plus
vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.
2010 The Crescent, Solihull Parkway, Birmingham Business Park, B37 7YS, Birmingham, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Darren dropped off the hire vehicle within the hour slot, was happy with the vehicle and its clean condition. Pointed out a couple of marks on the body which Darren noted down. Overall excellent
Roger delivered a professional and reliable car delivery. Communication was clear, the process was efficient, and the vehicle arrived as scheduled. Highly recommended.
Darren handed over and went round the car showing any possible existing marks , he was very friendly and handed over a very clean car
Darren Lewis, excellent communication when delivering a car to me, very polite and even made time to fuss my crazy dogs! Thanks for the easy hand over and merry Xmas!
Roger provided excellent communication, was very friendly, arrived on time with the car, and I’m very happy with the service!
Friendly with great customer care and attention to detail to make the customers experience to remember v mobility group.
Ben the gentleman that picked my car up was fantastic.. just took a week for the office to arrange it
Jeff Joseph was very professional and polite. Called me in good time to give me an ETA on the vehicle delivery time. Can’t ask for more. Thank you
Very polite and answered all my queries the definition of service with a smile
Darren has very good customer service amazing lad would highly recommend to deliver a vehicle to me again
The person who brought the courtesy car was very calm and polite. He gave his instructions clearly and accurately. Very good customer relations.
Jeff went above and beyond in making sure that our car was delivered safely. Kind, considerate and efficient, he made what could have been a stressful situation so much easier. Thank you Jeff.
Fantastic on time very polite driver
Jeff Joseph was lovely. Kept me completely updated with my delivery and timescales. Walked me through everything I needed to know on the car with great patience! Very knowledgeable and helpful.
Jeff Joseph was amazing when delivering the car. Was through and efficient and answered all questions with ease. Really helpful!
My first experience with Mobility group couldn't have been dealt with more efficiently, big thanks especially to Nasir Uddin for prompt and courteous service when I had to extend my courtesy car time and then arrange pick up. Really easy to get through to, dealt with in a very genuine , polite manner , thank you so much Nasir.
Gillian Neill
Jeff was great, lovely guy, got me the car, explained everything was patient happy to repeat things, even gave me his number incase of any issues
Jeff delivered my car today and was such a lovely knowledgeable gentleman. Thank you
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