vMobility Group Avis 

202
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Voir plus

Noté 5 sur 5 étoiles

Had a courtesy car delivered as cover while mine was repaired following an accident. Vmobility arrived when they said they would and the car was an equivalent size to mine. Ben who delivered the car w... Voir plus

Noté 5 sur 5 étoiles

This review is solely for the fleet driver of my hire vehicle - he honestly gave a first class handover and collection from start to finish. Polite, friendly, informative and just simply a caring gent... Voir plus

À propos de l'entreprise

  1. Conseiller en gestion des affaires

Écrit par l'entreprise

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

202 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(202)

109 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Every company needs a Geoff

Every company needs a Geoff.

Just had a car delivered by V Mobility. Punctual, professional and friendly. The delivery driver was great, super friendly and a great shop window for any company.

Thanks

24 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you Tom Fitzpatrick

Thank you Tom Fitzpatrick! What an efficient, helpful, friendly and understanding man who was able to sort my query out straight away. Brilliant and very much appreciated. So good to be able to talk to a real person. I cannot recommend more highly.

22 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A Great Company

The process and service we recieved was outstanding every step of the way. The staff who looked after us were friendly and the car we recieved was in perfect condition too!

I would highly recommend this company.

29 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience with Jeff…

I had a great experience with Jeff Joseph from the Mobility Group this morning. Despite the M25 being closed, Jeff arrived promptly and right on time, which was impressive given the circumstances.

He took the time to go over the car thoroughly with me, pointing out any marks or dents to make sure I was aware of any pre-existing damage before taking the car. This attention to detail gave me confidence and peace of mind.

Jeff also kindly had the keys ready, making the handover quick and easy. While the mileage and fuel levels weren’t recorded at the time, I believe Jeff is a genuine and trustworthy professional, and I’m confident that everything will be recorded accurately.

Overall, Jeff was polite, professional, and helpful — a great representative of the Mobility Group.

15 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

All good.

Car delivered as arranged, good communication, quick and efficient handover. Thank you.

9 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

My worst experience with this company

My worst experience with this company. For two fines in London in one day they charge me 96 pound extra for admin fees and tax. I feel this is very unfair.

4 septembre 2025
Avis spontané
Logo de vMobility Group

Réponse de vMobility Group

We’re sorry to hear about your experience. We understand receiving fines and additional charges can be frustrating. Any administration fees are outlined in our terms and conditions which all clients sign before hire commences, and are applied to cover the processing of fines, handling of correspondence, and statutory requirements. If you’d like us to review your case in more detail, please reach out to 0121 289 2689.

We look forward to hearing from you.

Noté 4 sur 5 étoiles

GO SAM!!

i was put in touch with Samantha Knowles, AKA Sam, from the beginning and she walked me through all the steps i needed to know R.E. getting my car fixed and receiving a courtesy car. from A-Z she was amazing & is the only reason i am writing this review.

the lack of the 5th star was due to me not getting my hire vehicle at the time agreed upon nor being updated about it. i later found out that the man dealing with it had been admitted to hospital.

26 août 2025
Avis spontané
Noté 5 sur 5 étoiles

excellent customer service

vMobility were quick and efficient in arranging my vehicle repairs under an insurance claim. When I encountered problems with one garage they very promptly changed provider.

15 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Jeff was on time

Jeff was on time, courteous and explained everything I needed to know.
Very good service.

11 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Jeff Joseph

Jeff Joseph, was polite and very knowledgeable. It was a pleasure to have him deliver our vehicle and we appreciated the way everything transacted. Thank you Jeff.

7 août 2025
Avis spontané

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