vMobility Group Avis 

202
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Voir plus

Noté 5 sur 5 étoiles

Had a courtesy car delivered as cover while mine was repaired following an accident. Vmobility arrived when they said they would and the car was an equivalent size to mine. Ben who delivered the car w... Voir plus

Noté 5 sur 5 étoiles

This review is solely for the fleet driver of my hire vehicle - he honestly gave a first class handover and collection from start to finish. Polite, friendly, informative and just simply a caring gent... Voir plus

À propos de l'entreprise

  1. Conseiller en gestion des affaires

Écrit par l'entreprise

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

202 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(202)

109 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Team support

The team that helped me which was, Samantha, Sameer, and Tehreem were very helpful with everything I needed help with, not once did they let me down or point me in the wrong direction. They made everything crystal clear to me and was very polite and respectful.

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

5-Star Review for Hollie Hoey – Booking Hire Agent, vMobility Group Limited

I’ve had a really positive experience with Hollie Hoey throughout the process. She has been incredibly friendly, responsive, and supportive from start to finish.

When I recently asked if my partner could be added to the insurance for the courtesy car, Hollie got back to me quickly and efficiently sorted it out without any hassle. Her final email summed up the smooth and helpful service I received.

It’s refreshing to deal with someone so professional yet approachable. Hollie made the whole process feel easy and stress-free. Highly recommend!

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

A claim on insurance

I had to make a claim against my sisters insurance as she hit my car Sameer dealt with the case and kept me updated all the way and received the payment so thank you a good company to deal with

15 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Replacement work van

A member of the public crashed into my works van, so getting a hire van was essential. The 2 people I spoke to, Georgia and Nasir, were both very helpful in making sure I had the correct sized van for my equipment and made the process easy. Both were lovely people to speak to and they handled everything very professionally.

4 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Rude argumentative staff that will lie…

Rude argumentative staff that will lie to you for fun, and when you prove this they will continue to lie and lie. Had the unfortunate experience of having to use V Mobility when my car was hit by an Amazon van, they refuse to listen to information given, members of staff will try and fob you off when you ask for progress, in their own words "we only provide hire cars", despite being an Accident Management Company. I hope you never have to use this company, I really do.

27 mai 2025
Avis spontané
Logo de vMobility Group

Réponse de vMobility Group

Dear Pete,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have attempted to investigate your case however so far, have been unable to identify your claim.

We would be grateful if you could reach out to us at 0121 289 2689 or via email at info@vmobilitygroup.com with further information to allow us to investigate fully and to discuss your concerns.

We look forward to hearing from you.

Noté 5 sur 5 étoiles

Passionate people at work

Being in a car accident is not a pleasant experience. The shock and stress of the aftermath is not easy to deal with. Especially when you have a family and you and your partner is working full time. With vMobility Group Limited the process of getting back to our feet made easier. The courtesy car was available within 24hrs after the car accident, the staff are easy to talk to and discuss everything. You can really feel that they are passionate on their job.

28 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

Hire car arrangements

Nasir Uddin has helped arrange a suitable Hire Car for me whilst my car was being repaired following an accident. He has kept me informed, answered my questions professionally and handled the delivery (and the subsequent collection) of an appropriate hire car to and from the repair workshop to make the process as easy as possible.

13 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

They worked really hard to source a…

They worked really hard to source a dual controlled car with an automatic gearbox at short notice, no easy task. I have a very happy pupil who now has a car for her test and would definitely recommend vmobility.

11 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Nasir Uddin was absolutely amazing…

Nasir Uddin was absolutely amazing today in helping me find a more suitable courtesy car. He went above his role i belive in sourcing me a car which was within 30 minutes of my first concern. Very polite and understanding. Thank you so might for making a tough week feel easier.

11 juin 2025
Avis spontané

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