vMobility Group Avis 

202
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Voir plus

Noté 5 sur 5 étoiles

Had a courtesy car delivered as cover while mine was repaired following an accident. Vmobility arrived when they said they would and the car was an equivalent size to mine. Ben who delivered the car w... Voir plus

Noté 5 sur 5 étoiles

This review is solely for the fleet driver of my hire vehicle - he honestly gave a first class handover and collection from start to finish. Polite, friendly, informative and just simply a caring gent... Voir plus

À propos de l'entreprise

  1. Conseiller en gestion des affaires

Écrit par l'entreprise

vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

202 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(202)

109 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superbly helpful service in arranging a…

Superbly helpful service in arranging a vehicle for me and made the whole process really easy. Staff are great to deal with and very friendly and helpful.
I would highly recommend and suggest anyone in need of a vehicle use them, Libby was really good on the phone.

17 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

5 days without a vehicle

5 days without a vehicle, the company are unprofessional and terrible at communicating.

11 avril 2025
Avis spontané
Logo de vMobility Group

Réponse de vMobility Group

Dear Adam,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We have examined your file and can see that we were waiting to confirm your insurance and booking information which delayed delivery of your vehicle. As a business it is essential that we are able to confirm all information before the vehicle is provided.

Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience to discuss your concerns.

We look forward to hearing from you.

Noté 5 sur 5 étoiles

Fantastic service

Aidan was extremely helpful and knowledgeable while dealing with my hire car. He explained every step and made sure I understood the entire process. A pleasure to deal with. Thank you.

4 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Bad experience continues

Bad experience continues. They wouldn't reply to you emails. Not take any actions, resulting in confusion and delays.

Extremely unprofessional. My emails are still unanswered

2 avril 2025
Avis spontané
Logo de vMobility Group

Réponse de vMobility Group

Dear Pradeep,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience.

We have attempted to contact you today at the phone number we have on file, but unfortunately, we were unable to reach you. We’d really appreciate the opportunity to understand what went wrong and work towards a resolution.

Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience. Your satisfaction is important to us, and we’d love the chance to make things right.

We look forward to hearing from you.

Noté 5 sur 5 étoiles

The service was easy to use from start…

The service was easy to use from start to finish. The communication was excellent. Within 4 hours i had a brand New Volkswagen Golf delivered to me. Would highly recommend this company and the staff are super friendly and professional.

10 février 2025
Avis spontané
Noté 4 sur 5 étoiles

Great service

Great service, I was directed to vMobility after enterprise were unable to deliver me a large SUV the same day. I dealt with Megan who arranged for a vehicle to be delivered between 4 & 6pm. After a somewhat frustrating experience following my accident, I'm finally in a car which can fit my family.

20 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, best company iv used for hire, very user friendly and friendly staff, will definitely be using them again.

19 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company had used them when i had just had a car accident spoke to libby she had sorted out a car change as the one that was delivered to me was a suv and i had only drove smaller cars and wasn't comfortable with anything bigger the car was delivered on time and i was updated on everything throughout the whole process never had a issue getting in contact had not been waiting ages when trying to ring them, very friendly

15 janvier 2025
Avis spontané

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