Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Voir plus
L'entreprise a répondu
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Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Voir plus
L'entreprise a répondu
Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Voir plus
Had a courtesy car delivered as cover while mine was repaired following an accident. Vmobility arrived when they said they would and the car was an equivalent size to mine. Ben who delivered the car w... Voir plus
This review is solely for the fleet driver of my hire vehicle - he honestly gave a first class handover and collection from start to finish. Polite, friendly, informative and just simply a caring gent... Voir plus
vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.
2010 The Crescent, Solihull Parkway, Birmingham Business Park, B37 7YS, Birmingham, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I had Nasir assisting me and he couldn’t be more helpful. Efficient service , happy to help and all round great experience. Highly recommend this company.
Vmobility has helped me source a van last minute on two occasions.
Their call handlers have been very good and work quickly to get an appropriate vehicle dropped to the door without any fuss.
Recommend.
Great service whilst vehicle in for repair, good & regular communication throughout.
I had an issue with my hire car , which he alerted me to and also got back to me in a swift manor. We managed to resolve the issue. Great communication skills ...
Well done Muhammed 👏
Superbly helpful service in arranging a vehicle for me and made the whole process really easy. Staff are great to deal with and very friendly and helpful.
I would highly recommend and suggest anyone in need of a vehicle use them, Libby was really good on the phone.
5 days without a vehicle, the company are unprofessional and terrible at communicating.

Réponse de vMobility Group
Special thanks to Aidan for making me feel comfortable and explaining everything clearly. A very positive and helpful experience. Defo recommend.
Great Customers service, answered all my questions and I will be quick to recommend to others.
Thank you for your help with providing a replacement. Mohammed was excellent.
Aidan delt with my replacement car efficiently. He kept me informed from start to finish. Thank you Aidan!
Aidan was extremely helpful and knowledgeable while dealing with my hire car. He explained every step and made sure I understood the entire process. A pleasure to deal with. Thank you.
Bad experience continues. They wouldn't reply to you emails. Not take any actions, resulting in confusion and delays.
Extremely unprofessional. My emails are still unanswered

Réponse de vMobility Group
Fantastic service from start to finish. Great replacement car delivered in exceptional time. Would defiantly use your service again and recommend to others. 5*
Really helpful, arranged for a replacement car to be delivered a few hours after speaking with Mo.
Georgia was really helpful , fast turn around time and answered all my questions
The service was easy to use from start to finish. The communication was excellent. Within 4 hours i had a brand New Volkswagen Golf delivered to me. Would highly recommend this company and the staff are super friendly and professional.
Great service, I was directed to vMobility after enterprise were unable to deliver me a large SUV the same day. I dealt with Megan who arranged for a vehicle to be delivered between 4 & 6pm. After a somewhat frustrating experience following my accident, I'm finally in a car which can fit my family.
Great service, best company iv used for hire, very user friendly and friendly staff, will definitely be using them again.
Brilliant service. Best company I have used. Would definitely use this company again. Made a potentially stressful experience, stress and hassle free.
Great company had used them when i had just had a car accident spoke to libby she had sorted out a car change as the one that was delivered to me was a suv and i had only drove smaller cars and wasn't comfortable with anything bigger the car was delivered on time and i was updated on everything throughout the whole process never had a issue getting in contact had not been waiting ages when trying to ring them, very friendly
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