Vonhaus Avis 

23 513
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Voir plus

Noté 5 sur 5 étoiles

Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surfac... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very disappointed by your Polytunnel with cover! Extremely poor quality and keeps falling off!! Had to get a strong sellotape to keep it together! Absolute waste of money. I purchased another from a d... Voir plus

Noté 5 sur 5 étoiles

Ordered the powered paint sprayer on Wednesday, it arrived on Thursday (thanks to EVRI). Used it already for spraying water based fence treatment and the results are great, although a bit of brushwor... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. aussi dans
  3. Magasin d'ameublement et de décoration
  4. Magasin d'outillage
  5. Magasin de matériel de cuisine
  6. Magasin de meubles de chambre à coucher
  7. Magasin de meubles de salon

Écrit par l'entreprise

Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.

Our Free 2-Year Warranty

Included as standard with every purchase

Every Vonhaus product comes with a free 2-year warranty as standard, giving you added peace of mind from the moment your order arrives. Automatically applied at no extra cost and with no registration required, it's part of our commitment to quality and customer satisfaction.

Coordonnées de contact

Exclusive Vonhaus Offers

Find the latest discounts, seasonal promotions and Blue Light savings.

4,2

Bien

TrustScore 4 sur 5

24 k avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(23 513)

2 631 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ok delivery

22 août 2026
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Réponse de Vonhaus

Hi Joseph,

Thank you for your review! We appreciate your feedback and thank you for choosing Vonhaus.

Best wishes,
Vonhaus

Noté 4 sur 5 étoiles

Delivery was good

Delivery was good . But unfortunately I can't say at the moment. Cabinet has not been assembled yet .

21 septembre 2026
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Réponse de Vonhaus

Hi Vicky,

We appreciate your feedback regarding the delivery. We hope the cabinet assembly goes smoothly, and we're here if you need any assistance.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Excellent service and price plus…

Excellent service and price plus excellent product so everything went smoothly. Would highly recommend Vonhaus dehumidifier.

20 septembre 2026
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Réponse de Vonhaus

Hi Nicholas,

We're so pleased to hear you're happy with your 12L Low Energy Dehumidifier and that everything went smoothly with your purchase! It's wonderful to know you'd highly recommend it.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Quick delivery I already have a pole…

Quick delivery I already have a pole headge trimmer and with my health issues. I needed something lighter so I got this hedge trimmer not tried it yet but it works and feels like it will do a good job

20 septembre 2026
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Réponse de Vonhaus

Hi John,

We're glad to hear about the quick delivery and that our G-Series Cordless Hedge Trimmer feels like it will be a good fit for your needs. We hope it makes your gardening tasks easier.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Excellent service

Even though the product was not right for me, Vonhaus customer service quickly sorted my return and refunded no issues
Thd actual product was good quality just too heavy for me.

15 juillet 2026
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Réponse de Vonhaus

Hi Sam,

Thank you for your 5-star review. We're delighted to hear that our Customer Service team was able to make the return process quick and straightforward for you.
While the product wasn't quite the right fit for your needs, we're pleased to hear that you found it to be of good quality.
Thank you for taking the time to share your experience.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Great product

Great service fast delivery

20 septembre 2026
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Réponse de Vonhaus

Hi Ray,

We're so pleased to hear you had a great experience with our service and that your delivery arrived quickly! Thank you for your wonderful feedback.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Great product at a great price

Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surface contact area might be disappointed! I did my research and it's perfect for me.

17 septembre 2026
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Réponse de Vonhaus

Hi Watto,

We're delighted to hear that you're so pleased with your recent purchase! It's wonderful to know that the 40cm Magnetic Tool Holders arrived promptly and on time, and that the magnetic force is perfect for your specific needs. We appreciate you sharing your positive experience!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Excellent service and especially the…

Excellent service and especially the product. Can't recommend this Vacuum highly enough. Way better than anything else. Including highly over priced so called market leaders. Ignore then and get one of these.

30 septembre 2026
Avis spontané
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Réponse de Vonhaus

Hi Jim,

We're so happy to hear you love our product and service! Your kind words about its performance, especially compared to others, truly mean a lot to us. Thank you for your wonderful feedback.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Great product at a great price

Great product at a great price

19 septembre 2026
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Réponse de Vonhaus

Hi Josephine,

We are so pleased to hear that you found our product to be great and that you were happy with the value. Thank you for your wonderful feedback!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Quick delivery and good quality

The items were delivered quickly, and I was able to fit them easily. They did exactly what was claimed and do it well.

19 septembre 2026
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Réponse de Vonhaus

Hi Nigel,

We're so pleased to hear that your Sound Bar Bracket was delivered quickly and that you found them easy to fit! Thanks for your wonderful review!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

I like the quality of the items I bay…

I like the quality of the items I bay from Vonhaus.com at a good, affordable price.

18 septembre 2026
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Réponse de Vonhaus

Hi Maria,

We're so pleased to hear you appreciate the quality of the items you've purchased from us and find them to be at a good, affordable price. Thank you for your wonderful feedback!

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

I would keep well away

Made a email claim on a two year warranty on a electric mower and six days later they haven't even responded. Did attempt to telephone but but just as bad, waiting and waiting....... Nothing no answer.
Note: 30/9/26 - Von Haus finally contacted me by email and referred me to Robert Dyas the agent who I bought the mower from. I spoke to Robert Dyas today and they say their products are only covered for 12 months and I should get back to Von Haus. Not good! I got the telephone number for Von Haus from Robert Dyas and although it is their correct number it wasnt in use and a message referred me to their web site for assistance.
All to say the least prity useless to me and if you are reading this I would keep well away ftom this company.
Not to give up, I have now emailed Von Haus again as advised by Robert Dyas.
Note finally this problem has now been resolved although not for the faint hearted! VonHaus have replaced my motor. Thank you VonHaus but this should have been easier with claiming on a warranty and needs updating/clearly explained/one number contact.

23 septembre 2026
Avis spontané
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Réponse de Vonhaus

Hi Chester,

Thanks for your review – we’re sorry to hear this. We’ve sent you a request via Trustpilot for a few more details (such as your order info) so we can look into this properly and help resolve it.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

It a good deep fat fryer

It a good deep fat fryer. So easy to keep clean. Gets to temperature very quickly and cooks nicely. The price was brilliant and it fits neatly in my cupboard.

19 septembre 2026
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Réponse de Vonhaus

Hi Marie,

Thank you for your review. We're delighted to hear that you're pleased with your deep fat fryer and found it easy to clean and quick to heat up.
It's great to know that you're happy with the value for money and that it stores away neatly when not in use.
Thank you for choosing Vonhaus.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Fast service with no hassle

Fast service with no hassle

19 septembre 2026
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Réponse de Vonhaus

Hi John,

We're so glad to hear that you experienced fast and hassle-free service! Your positive feedback truly means a lot to us.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Quick response

Quick response, friendly and efficient sorting out a change needed

28 septembre 2026
Avis spontané
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Réponse de Vonhaus

Hi Anna,

Thank you for your 5-star review! We're delighted to hear that our team was able to assist quickly and make the changes you needed in a friendly and efficient manner.
Thank you for taking the time to share your feedback.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Vertical stack extension with multiple…

Vertical stack extension with multiple plug sockets and USB sockets. Why did nobody think of this before?! Excellent, sturdy quality, auto cut outs etc . Delivered in 2 days. I'm impressed.

19 septembre 2026
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Réponse de Vonhaus

Hi Alwyn,

Thank you for your wonderful feedback! We're so pleased to hear how impressed you are with the Tower Extension Lead with USB, its quality, and the quick delivery. It's fantastic to know it's meeting your needs so well.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Recommended

Recommended.
I purchased a lawnmower from this company for my Daughter both my Daughter and myself are extremely pleased with the purchase .

5 mars 2026
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Réponse de Vonhaus

Hi Roy,

Thanks for your review! We're so happy to hear that both you and your daughter are extremely pleased with the lawnmower! It's wonderful to know our product is meeting your expectations.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery
Easy to put together and good value for money

16 septembre 2026
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Réponse de Vonhaus

Hi Anja,

We're so happy to hear that you found our product to be good value and easy to assemble, and that you received it quickly! Your positive feedback is truly appreciated.

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

Absolute joke

Absolute joke, ordered a tool to complete my job was due Monday, never arrived at all, gave up and cancelled order on the Friday. The problem is Evri but Vonhaus choose to use them. No attempt was made to ship another item next day i was left to wait and see if the tool would ever turn up.

19 septembre 2026
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Réponse de Vonhaus

Hi Chris,

Thank you for your feedback. We're sorry to hear that your order did not arrive within the expected timeframe.
We understand how frustrating this was, particularly as you needed the tool for an ongoing job. Following your contact with our Customer Service team, your order was cancelled and a full refund was issued.
We appreciate you taking the time to share your experience, and your comments regarding the delivery service will be passed on to the relevant team for review.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Kept up to date regarding delivery and received promptly. Very happy with my new tool set. Would recommend this company and would use them again.

18 septembre 2026
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Réponse de Vonhaus

Hi Edna,

We're so pleased to hear that you found the ordering process easy and that you were kept informed about your delivery! It's wonderful to know you received your new 120pc Hand Tool Set promptly and are very happy with it. Thank you for your recommendation!

Best wishes,
Vonhaus

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