Vonhaus Avis 

23 521
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very disappointed by your Polytunnel with cover! Extremely poor quality and keeps falling off!! Had to get a strong sellotape to keep it together! Absolute waste of money. I purchased another from a d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great price, promptly delivered and works great. Had a small issue with old garden paint but that was because it was old and congealed so the wax blocked the nozzle. Problem easily solved because it... Voir plus

Noté 5 sur 5 étoiles

Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surfac... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. aussi dans
  3. Magasin d'ameublement et de décoration
  4. Magasin d'outillage
  5. Magasin de matériel de cuisine
  6. Magasin de meubles de chambre à coucher
  7. Magasin de meubles de salon

Écrit par l'entreprise

Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.

Our Free 2-Year Warranty

Included as standard with every purchase

Every Vonhaus product comes with a free 2-year warranty as standard, giving you added peace of mind from the moment your order arrives. Automatically applied at no extra cost and with no registration required, it's part of our commitment to quality and customer satisfaction.

Coordonnées de contact

Exclusive Vonhaus Offers

Find the latest discounts, seasonal promotions and Blue Light savings.

4,2

Bien

TrustScore 4 sur 5

24 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(23 521)

2 637 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely delighted.

My wife and myself needed to replace things in the kitchen, so I browsed the web, and everything seemed identical, very boring, but then I saw what I call Antique style, and I fell in love immediately, and made the order. I did not tell my wife what I had done, but on arrival and opening the package, she was delighted, and needless to say, so was I, and the items now sit proudly in our kitchen. Thank you for making our day, and the quick service that you gave. Kind Regards, Arthur.

17 septembre 2026
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Réponse de Vonhaus

Hi Arthur,

Thank you for your wonderful 5-star review!
We're delighted to hear that the Fika Cream & Wood Kettle & 4 Slice Toaster Set stood out from the crowd and that both you and your wife were so pleased when it arrived. It's lovely to know that the set has found pride of place in your kitchen.
Thank you for your kind words about the service, and for taking the time to share your experience with us.

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

Diffixcut to build and regret buying it

I bought a dumping garden cart, the instructions were they worst, I had to copy another cart being build you show basic diaphragm bot showing which which,way parts are attached, stickers should help thy nuts but bolts extremely cheaply made the screws thread veryeasy, mines doesn't even tip, I'm not takg it apart as it took me over three hours to build, for any future items if this is your instructions I will be shopping elsewhere it wasn't cheap so lessened learned do your research o instructions, it's was the hardest build I ever attempted and I build thingz all the time would not recomend this company quality and instructions

27 septembre 2026
Avis spontané
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Réponse de Vonhaus

Hi Diane,

Thank you for your feedback. We're sorry to hear that you were disappointed with the assembly experience.
We appreciate you taking the time to share your comments regarding the instructions and assembly process, and we'll ensure your feedback is passed on to the relevant team for review.
If your garden cart is not functioning as expected, please contact our Customer Service team at support@vonhaus.com with your order details, and we'll be happy to look into this for you.

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

If only there was a zero my last…

If only there was a zero my last purchase can only be described as 100%rubbish from the moment I took it out of the box I should have put it back in and returned it ,holes were to big for the fittings they kept dropping out the mdf was of poor quality unfinished on the edges just impossible to erect parts kept dropping out it's now gone to the TIP

17 septembre 2026
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Réponse de Vonhaus

Hi there,

Thank you for your feedback. We're sorry to hear that you were disappointed with your purchase.
We've checked our records but have been unable to locate any contact from the email address associated with this review. Please email our Customer Service team at support@vonhaus.com with your order details and further information, and we'll be happy to look into this for you.
We appreciate you taking the time to share your experience.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

The cafetière works well and the double…

The cafetière works well and the double skin keeps the coffee hot so that when you pour it out it’s still slightly too hot to drink which is great in the cooler months of the year. I bought the three cup size but with it filled as much as possible it still only just fills a mug.
Overall, I am pleased with it, sufficiently so to be considering buying a larger size so that I can have two cups on a morning when one needs the extra help.

17 septembre 2026
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Réponse de Vonhaus

Hi Stephen,

Thank you for your wonderful review! We're so pleased to hear that our cafetière is keeping your coffee perfectly hot, especially during the cooler months. We appreciate your feedback regarding the sizing and are glad to know you're considering a larger one for those mornings when an extra boost is needed.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Excellent

Excellent. Vonhaus's own website provided the cheapest option. The router arrived quickly, and is an excellent product. One project down, more to go. Cheers.

17 septembre 2026
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Réponse de Vonhaus

Hi there,

Thank you for your fantastic 5-star review! We're delighted to hear that you found the best price on our website and that your Compact Palm Router arrived quickly.
It's great to know that you're pleased with the product and already making progress on your projects1

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Excellent service

Excellent service, good item, well packed, really fast service.

16 septembre 2026
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Réponse de Vonhaus

Hi Jakkii,

We're so pleased to hear you experienced excellent service, received a good item, that it was well-packed, and that our service was really fast. Thank you for your wonderful feedback!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Great product

Great product; powerful motor cuts our medium sized lawns with ease.
Lightweight compared to our old petrol mower, thus easy to guide.
Easy cutting height selection.

17 septembre 2026
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Réponse de Vonhaus

Hi Lee,

We're so pleased to hear that our Electric Lawn Mower 1800W makes cutting your lawns easy with its powerful motor. It's wonderful to know you find it lightweight and easy to guide. Thanks for your positive review!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Well made pressure washer

Well made pressure washer with plenty power to do a great job.
Pleased I made the purchase.

15 septembre 2026
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Réponse de Vonhaus

Hi William,

Thank you for your 5-star review! We're delighted to hear that you're pleased with the performance of your pressure washer and that it's delivering the power needed to get the job done.

Best wishes,
Vonhaus

Noté 1 sur 5 étoiles

I dont think your advert is right…not happy

I dont think your advert is right because the picture of thebracket was above the order form also the advert has disappear from the page so no im not happy with you at all

16 septembre 2026
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Réponse de Vonhaus

Hi Carol,

Thank you for your feedback. We're sorry to hear that there was confusion regarding your order.
Following your contact with our Customer Service team, we confirmed that the item ordered was a screw kit rather than a TV bracket, and a return and refund have since been arranged for you.
We appreciate you taking the time to share your experience and apologise for any disappointment caused.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

great product easy to use and very…

great product easy to use and very quick delivery thankyou

16 septembre 2026
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Réponse de Vonhaus

Hi Richard,

We're so pleased to hear you found our Roller Tool Box easy to use and that you experienced very quick delivery! Thank you for your wonderful feedback.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Great service Great product

Great service Great product
Auger was easy to use and made light work of digging fence post holes ….
Arrive on time
Wish all online purchases were this easy 👍

16 septembre 2026
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Réponse de Vonhaus

Hi there,

We are so pleased to hear that your Fence Post Auger was easy to use and made light work of digging fence post holes! It's wonderful to know that your purchase arrived on time and that you had such a smooth online shopping experience.
Thanks for your fantastic review!

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Thank you so much

Thank you so much, quick and efficient service. Great

16 septembre 2026
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Réponse de Vonhaus

Hi Samuel,

We're so happy to hear that you experienced quick and efficient service! Thank you for taking the time to share your great feedback with us.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

800 watt mains powered paint sprayer

Ordered the powered paint sprayer on Wednesday, it arrived on Thursday (thanks to EVRI). Used it already for spraying water based fence treatment and the results are great, although a bit of brushwork is needed to get into the joints and overlapping slats.
I cannot believe how good and well equipped the sprayer is (selection of nozzles, adjustable spray power, spare washers), and with the price at less than 40 quid a real bargain and great value for money.

24 septembre 2026
Avis spontané
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Réponse de Vonhaus

Hi there,

Thank you for taking the time to share your experience.
We're delighted to hear that your paint sprayer arrived quickly and that you've already achieved great results with your fence treatment project. It's especially pleasing to know that you're impressed with the range of accessories, adjustable settings, and overall value for money.
We hope it helps make many more painting projects quicker and easier.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

I’m really pleased with my VonHaus…

I’m really pleased with my VonHaus radiator so far. I chose the grey finish, which looks great, and I thought it was very reasonably priced. Delivery was also quick, and it was easy to set up and use.

So far, I’ve only used it on the economy heat setting, but it heats up surprisingly quickly and the running costs have been low. I haven’t needed to use the higher heat settings yet as the weather hasn’t been cold enough, so I can’t comment on how well it performs at those temperatures.

Overall, I’m very happy with it so far. If it performs just as well on the higher settings when the colder weather arrives, I’d definitely consider buying another one.

14 septembre 2026
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Réponse de Vonhaus

Hi there,

We are so pleased to hear how happy you are with your 11 Fin Smart Oil Filled Radiator! We're glad the grey finish looks great and that you found the pricing reasonable, delivery quick, and setup easy. It's wonderful to know that even on the economy setting, it heats up quickly and has kept your running costs low. We appreciate you sharing your positive experience and hope it continues to perform just as well when the colder weather arrives.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Exceptional Quality

The quality of the 2 seater metal bistro set is exceptional. Sturdy and a beautiful colour - coral.

25 septembre 2026
Avis spontané
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Réponse de Vonhaus

Hi Jane,

We are so happy to hear you love the quality and color of your Ravello Coral Bistro Set! Thank you for sharing your positive feedback with us.

Best wishes,
Vonhaus

Noté 4 sur 5 étoiles

Very happy with my storage bins looks…

Very happy with my storage bins looks good and well constructed.
I was not happy with Everi they sent email to say they had got the delivery and would give 1 hour slot for delivery time this never happened just turned.
Left review with Everi and they replied with standard apology. I am sure they would take more notice from your company ie the account holder.

15 septembre 2026
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Réponse de Vonhaus

Hi Stephen,

We are pleased to hear you are happy with the quality of your storage bins. We sincerely apologize for the delivery experience you encountered with the courier. We understand your frustration regarding the lack of a scheduled delivery slot and the unexpected arrival. We are actively reviewing this feedback with our delivery partners to prevent similar occurrences in the future and ensure a smoother process for our customers.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Quality rotary washing line

Fast and free delivery for a much needed washing line which is great quality.

15 septembre 2026
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Réponse de Vonhaus

Hi there,

We're so pleased to hear you're happy with the fast and free delivery of your 30m Rotary Washing Line, and that you find it to be of great quality! Thank you for your wonderful feedback.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Very nice and good product

Very nice and good product. Fast delivery

15 septembre 2026
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Réponse de Vonhaus

Hi Rachid,

We're so pleased to hear you're happy with your Tower Extension Lead with USB and that your order was delivered quickly! Your positive feedback is greatly appreciated.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

I am soooo happy with my purchase

I am soooo happy with my purchase. At first I worried I’d been scammed because I clicked an advert in facebook but I very soon had legit looking confirmation emails and the package arrived quickly. The items are brilliant and I will definitely be buying more for me and for my friends and family. Thank you!

25 septembre 2026
Avis spontané
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Réponse de Vonhaus

Hi Suzie,

We are absolutely thrilled to hear how happy you are with your purchase! It's wonderful to know that your order arrived quickly and that you love the items. We're so glad we could exceed your expectations, and we truly appreciate your kind words.

Best wishes,
Vonhaus

Noté 5 sur 5 étoiles

Great products

Great products, fast and free delivery. Super happy.

14 septembre 2026
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Réponse de Vonhaus

Hi Sharon,

We are so happy to hear that you are super happy with our great products and fast, free delivery! Thank you for your wonderful feedback.

Best wishes,
Vonhaus

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