We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Voir plus
L'entreprise a répondu
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We have now bought two bbq covers from Vonhaus, one for a bbq and another for a pizza oven. The sizes have both been perfect fits and the quality seems outstanding. Delivery from Vonhaus was prompt an... Voir plus
L'entreprise a répondu
Very disappointed by your Polytunnel with cover! Extremely poor quality and keeps falling off!! Had to get a strong sellotape to keep it together! Absolute waste of money. I purchased another from a d... Voir plus
L'entreprise a répondu
Great price, promptly delivered and works great. Had a small issue with old garden paint but that was because it was old and congealed so the wax blocked the nozzle. Problem easily solved because it... Voir plus
Great product at a great price, shipped promptly, delivered on time. Has sufficient magnetic force for my application although I can see some people who want it to hold heavy tools with a small surfac... Voir plus
L'entreprise a répondu
Vonhaus is a UK home and garden brand offering furniture, DIY tools, storage solutions, outdoor living products, and gardening essentials. Designed to combine style, practicality, and value, our collections help customers create homes and outdoor spaces they love. Since launching in the UK, Vonhaus has grown into a trusted online retailer, serving customers nationwide with affordable products across home improvement, interior design, and garden categories. Our range includes: • Bedroom, bathroom, dining, storage, and office furniture • Power tools, hand tools, and DIY equipment • Garden equipment and outdoor furniture • Portable heaters, cooling fans, air conditioners, and dehumidifiers • Cleaning tools and household essentials • Cookware and kitchen electricals By combining stylish design, everyday practicality, and great value, Vonhaus helps customers improve every room in the home and make the most of their outdoor spaces. What sets Vonhaus apart is our focus on delivering quality products, everyday functionality, and affordable prices. Our products have been featured in leading lifestyle and home publications, including Ideal Home, Good Housekeeping, and Gardeners' World, and are regularly shared by customers across social media. We offer UK delivery, a free 2-year warranty on our products, and a range of payment methods, including Visa, Mastercard, Klarna, and PayPal. Our customer support team is available to help with product enquiries, order support, and after-sales assistance. To stay up to date with new product launches, seasonal collections, and exclusive offers, customers can subscribe to our newsletter and follow Vonhaus across our social media channels. Whether you're furnishing a room, upgrading your garden, tackling a DIY project, or adding the finishing touches to your home, Vonhaus provides stylish and practical solutions for every space.
Included as standard with every purchase
6th Floor The Tower, Deva City Office Park, Trinity Way, M3 7BF, Manchester, Royaume-Uni
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Perfect little corner shelf unit. Easy to put together, very sturdy and looks great

Réponse de Vonhaus
Ordered two weeks ago, the product has never arrived. Evri keep messaging to say there is a delay, but I'm still waiting and this doesn't reflect well on VonHaus.

Réponse de Vonhaus
Very good strimmer. Lightweight for older lady use and efficient. Blades supplied and good to use do not break easily like cord. Replacement blades purchased and arrived next day. Excellent experience dealing with Van Haus!

Réponse de Vonhaus
Very disappointing experience
Unfortunately, my experience with this company has been very disappointing.
I received a damaged item and contacted the company to arrange collection and a replacement. Despite waiting, the damaged item has still not been collected and the replacement has not been sent.
I purchased the item because I needed it urgently, and the ongoing delay has caused considerable inconvenience. Based on my experience so far, I have concerns about the reliability of their customer service and after-sales support.
I am still waiting for the company to resolve the matter, collect the damaged item and send the replacement as promised.
I will update this review if and when the matter is resolved.

Réponse de Vonhaus
Bought to clean our recently acquired caravan, the 2 in 1 vacuum is everything as described. Powerful suction on all types of flooring and extremely easy to assemble. Excellent range of accessories and an absolute bargain for the price of £40! Fast delivery service and well packaged. Customer support very helpful when asked how long it should be used for on each hoovering session to prevent thermal cutout initiating, 20-30 minutes approximately and then let it cool for approximately 15 minutes.
Might even consider purchasing a second hoover to do the "minor jobs" at home.

Réponse de Vonhaus
My heater query was resolved very quickly. Very pleased with the service I received. Thank you very much. Happy shopper !

Réponse de Vonhaus
The scarifier/rake I bought is well designed and well made. The biggest issue for this company however is the absolutely appalling customer service. There is no contact number for customer service and everyis directed to the website. In my experience no one is responding to service issues online either!

Réponse de Vonhaus
I bought a BBQ cover which after a year totally disintegrated! I hope this one lasts longer or I will need to look elsewhere

Réponse de Vonhaus
An excellent product. Extremely pleased with the whole purchase process and purchase price. A few other purchasers raised a few valid issues reference placing large penny washers on-top of the rubber washers to help contain the rubber. Great idea. There were only two large washers available for use on the inside of the wheel assembly. I added a second large washer to the outside of the wheel shaft to help protect the wheel from rubbing on the split pin..
The assembly document was dreadful.. I followed the far more comprehensive document on your website.
This is still a 5-star product. I would definitely recommend it.

Réponse de Vonhaus
Brilliant customer service when my strimmer broke down
Refund granted straight away

Réponse de Vonhaus
Fantastic
It is exactly as I anticipated. Neatly packaged and promptly delivered.

Réponse de Vonhaus
Should have been next day delivery, but took 10days to get to me, problem with the courier you sent it with!

Réponse de Vonhaus
Arrived on time. Good sturdy machine. Bigger than I expected but does a very good job.

Réponse de Vonhaus
Easy to order, prompt delivery and the pole hedge trimmer appears to be a good piece of equipment. Fairly light for the type of tool and the design is good. A bit too early to say if it is robust enough but it has a 2 year warranty so all good so far.

Réponse de Vonhaus
I bought a dual action polisher and accessories for my car. It came with everything I needed and did an excellent job. Very good value, too.

Réponse de Vonhaus
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